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Quality Inn at Albany Mall

2.5 star property

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Photo gallery for Quality Inn at Albany Mall

Lobby
Free daily buffet breakfast
Seasonal outdoor pool, pool umbrellas
Premium bedding, down comforters, Select Comfort beds, desk
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
$89
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
806 N Westover Blvd, Albany, GA, 31707
  • Albany Square
    ‪2 min walk‬
  • Phoebe Putney Memorial Hospital
    ‪6 min drive‬
  • Albany State University
    ‪11 min drive‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪14 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Business Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Quality Inn at Albany Mall

Albany hotel with free breakfast
This hotel features a fitness center, a 24-hour business center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn at Albany Mall offers 82 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Quality Inn at Albany Mall provides a hot tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn at Albany Mall has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Albany Mall
Quality Inn Albany Mall
Quality At Albany Mall Albany
Quality Inn at Albany Mall Hotel
Quality Inn at Albany Mall Albany
Quality Inn at Albany Mall Hotel Albany

Quality Inn at Albany Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 183 out of 587 reviews
Rating 8 - Good. 147 out of 587 reviews
Rating 6 - Okay. 99 out of 587 reviews
Rating 4 - Poor. 67 out of 587 reviews
Rating 2 - Terrible. 91 out of 587 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Latrika

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I had an infestation of roaches in my room and I had to pay for a new room at a different hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Willie

Stayed 1 night in May 2025

8/10 Good

Latarsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Calvin

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing unique about the property but I like that the pool shut down at 9pm some rather swim when its not 100 degrees outside
Stayed 2 nights in May 2025

4/10 Poor

Mike

Business traveler
Liked: Property conditions & facilities
Site & was fine, no issues. Room was not as good.
Stayed 1 night in May 2025

10/10 Excellent

Demetrius

Stayed 1 night in May 2025

2/10 Terrible

Patrick

Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Mumtahinah

Traveled with family and small children
Disliked: Cleanliness, staff & service
Terrible!! 2/5 stars. My fiancé’s luggage bags were stolen on the property. We went to the front desk and asked them to check the cameras. We were informed that they were no cameras by the stairs or our hotel room. Which is crazy. No one saw anything management was of no help they told us to calm down. No help.The only reason we found his luggage is because we were knocking on every hotel door. My fiancé was suspicious of the neighbors in the room next to us. We knocked twice no one answered third time they answered and said they had the bags. They were crack heads. Our hotel room had a smell to it. By the microwave and refrigerator it smelled awful. The only reason why we stayed is because it was only for 4 nights. In the middle of the night I saw roaches in the bathroom. I made sure to wash my clothes before putting everything in my car and shake/check my belongings. Only reason for 2 stars is because I like how there was no deposit needed and the hotel was in a convenient area.
Stayed 5 nights in May 2025

6/10 Okay

Temika

Liked: Staff & service
Disliked: Cleanliness
The staff was very polite and accommodating. I could tell they didn’t have much staff available to help maintain the facility. The room was clean and the bed was comfortable but the bathroom looked like it was half cleaned or a rush job or like there had been some remodeling done and it wasn’t fully cleaned afterwards. I must say though that when I voiced my concerns about the bathroom they came and recleaned the bathroom. My only other concern is they didn’t have anything for breakfast but dry cereal pan biscuits and gravy and this was at 7:00 am. Otherwise it was ok.
Stayed 1 night in May 2025

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was uncomfortable, some lights didn't work, mold in shower, floors in handicap room was very slick, bugs in one ro. om, insulation around doors was missing allowing bugs in room and heat and noise in. We had 2 rooms and handicapped bathroom was unsafe with limited space and bathing facilities. Personnel was very kind but facilty left a lit to be desired.
Stayed 1 night in May 2025

8/10 Good

Patrick

Stayed 1 night in May 2025

8/10 Good

Riccardo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Barren

The place was okay.Nothing special but it was all right
Stayed 2 nights in May 2025

10/10 Excellent

frankie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Zehao

Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Shaonna

Stayed 1 night in Apr 2025

8/10 Good

genevieve

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, bed comfortable, nice large shower! However, when we came in for breakfast at 8:30 am, although the end of service was scheduled for 9:am. Not much food was left, no waffle making mix, nor apples or oranges only one slice of bread left and no staff to replenish missing food items. We noticed that a large group of workers were staying at the hotel and might have helped themselves for take out?! Next day of our stay I realized that I had forgotten my 2 jackets in our room closet and called the front desk and was told that they were not found! I know for a fact that I did leave them there. and didn't receive a call back as promised!
Stayed 1 night in Apr 2025

2/10 Terrible

heather

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty!!! Thank God it was only one night. Never again!
Stayed 1 night in Apr 2025

8/10 Good

Quincey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the room was clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Place

There were roaches in the room and people smoking every where.
Stayed 2 nights in Apr 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I gave a four star only because the breakfast was not sufficient. The microwave did not work. No water only orange juice.
Stayed 1 night in Apr 2025

6/10 Okay

Rashaad

Liked: Staff & service
Average but nice and budget friendly. Would recommend