6/10 Okay
Krista, Binghamton
Traveled with partner
Apr 5, 2025
Disliked: Cleanliness
This property has a great location and offered quite a few amenities. It took a while to check in and there are other tasks of the front desk like running a store off to the side which added time to the wait. While there we went to the pool/spa. The spa was the reason we chose the hotel to begin with. The water was cloudy and had an odor. My husband told me not to worry. While in we were there with people who were in days prior and alerted staff as the water was out of the norm. We went to the pool to get the spa water off from us immediately. While we were in the pool the spa water was tested and the entire spa was then emptied and refilled. We were very uneasy knowing the water was that bad it needed to be cleared all together. Back at our room we made sure to clean off well along with washing our swimsuits this added step held up our evening plans. Our room was clean and spacious. Bed was comfortable, ample towels and dove products in the rooms.
Krista
Stayed 1 night in Apr 2025