Tru By Hilton Albany Airport, NY

2.5 star property

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Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Pool
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

Map
798 Albany Shaker Road, Albany, NY, 12211
  • Colonie Center Mall
    ‪7 min drive‬
  • Crossgates Mall
    ‪10 min drive‬
  • University at Albany
    ‪11 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪11 min walk‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(213 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(29 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(153 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Albany Airport, NY

Albany hotel with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. A business center is on site. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a library, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Albany Airport, NY is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1595 out of 2303 reviews
Rating 8 - Good. 421 out of 2303 reviews
Rating 6 - Okay. 155 out of 2303 reviews
Rating 4 - Poor. 82 out of 2303 reviews
Rating 2 - Terrible. 50 out of 2303 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

4/10 Poor

Dana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay here except they charged to much to park there which I thought was included in my reservation.
Stayed 1 night in Mar 2025

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient to airport. Pleasant staff.
Stayed 1 night in Apr 2025

4/10 Poor

An

Business traveler
Liked: Amenities
Disliked: Cleanliness
The room has a bad smell from the bathroom. The mattress is quite uncomfortable. There are holes on the sheets. I saw a few bugs in the shower. Table was dirty with marks from coffee mugs or glasses. Not sure if anybody cleaned the room! Location is great though, right next to the airport. The hotel itself is nice and modern.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry, Wallingford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was very hospitable.
Stayed 1 night in Apr 2025

10/10 Excellent

Ezra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stay.

We loved it! Comfortable, clean and quiet. Breakfast was great too
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

8/10 Good

SHAUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful as was the woman who managed the breakfast in the morning. Room was clean and spacious. Only negative was that on the day I was set to check out, housekeeping tried to enter the room on two separate occasions before my checkout time all due to some "error" at the front desk marking my room as checked out already. Thankfully, I wasn't in the shower or getting dressed in either moment.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice, we only stayed because we had an early flight and the hotel was in a very convenient spot. Clean, up to date and would definitely stay again in the future.
Stayed 1 night in Feb 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight the shuttle service was great from the airport. It was very clean. Staff were helpful, it was a positive experience. Great price too!
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room and modern bathroom. Soft sheets. Nice breakfast. Barb in charge of the breakfast buffet was very friendly and kept the area super clean. Front desk staff was super friendly and professional. Will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

JaNai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and simple process
Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job

Very nice Hotel! Eco-friendly budget friendly yet super clean and the hospitality was superb! The night manager Saturday from 7 to 11 was the most excellent service and hostess I have ever had the experience of dealing with!! She made our stay so fun even though the hotel was completely packed and was a lot of commotion going on. Thank you for the excellent service.
Stayed 1 night in Mar 2025

10/10 Excellent

Randi, Shipshewana

Stayed 1 night in Mar 2025

4/10 Poor

Kerry

Disliked: Cleanliness, amenities, property conditions & facilities
Shower not clean. End tanle where phone is dirty. Fitness center dirty. Hallway rugs not vacuumed
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picked up from the airport after a late night flight. Welcomed as I walked through the door and given the key within about 60 seconds. Clean room. Comfy bed. Breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Nils

Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Was adequate for what it is. Didn’t like that the hot water was only lukewarm.
Stayed 1 night in Mar 2025