2/10 Terrible
Donarae Suzann
Sep 28, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not helpful at all, they told us the elevator was slow but that was an understatment, it kept getting stuck on the second floor so I would have to take the stairs to push the button so my 77 year old mom could get on the elevator, then on the last day when it was time to take all of our luggage out to the car the elevator was out of order!!! I walked down the stairs with what luggage I could manage and asked the front desk if there was anyone that could help me with the rest so I could help my mom down the stairs, she looked at me like really!!! And the. Proceeded to tell me I’m the only one here so no I can’t help you. This place is a crap hole and the only reason people stay here is because they have to. There are no other options in the area and it shows that they know that and don’t care!!! I will stay in charlotte and drive there next time to have a better place to stay it would be worth it !!!
Donarae Suzann
Stayed 3 nights in Sep 2025



















