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Grand Hôtel d'Orleans

3.0 star property

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Photo gallery for Grand Hôtel d'Orleans

Exterior
Pool
Point of interest
Interior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Pool
  • Room service
  • Pet friendly

Explore the area

Map
1 Place Stalingrad, Albi, Tarn, 81000
  • Albi Old Town
    ‪9 min walk‬
  • Maison du Vieil Alby
    ‪11 min walk‬
  • Albi Cathedral
    ‪11 min walk‬
  • Albi (LBI-Le Sequestre)
    ‪4 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Towels

Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Towels

Triple Room

  • 140 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Elite Double Room

Towels

Elite Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Grand Hôtel d'Orleans

3-star Albi hotel walkable to Albi Old Town
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a refrigerator in a common area. Private bathrooms are not ensuite.
Grand Hôtel d'Orleans offers 56 accommodations with safes. Flat-screen televisions come with premium satellite channels.

Rooms have detached private bathrooms. Bathrooms include bathtubs or showers. This Albi hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to 3 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Grand Hôtel d'Orleans has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Le Goulu - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Azerbaijani, Bulgarian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 14.50 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Goulu

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Books
  • Gym
  • Library
  • Piano
  • Playground
  • Pool
  • TV in common areas
  • Wine tours

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between February 21 and February 27.
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.31 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 7 for children
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 11:00 AM to 7:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Albi Best Western
Best Western Albi
Grand d'Orleans
Grand d'Orleans Albi
Grand Hôtel d'Orleans
Grand Hôtel d'Orleans Albi
Grand Hôtel d'Orleans Albi
Grand Hôtel d'Orleans Hotel
Grand Hôtel d'Orleans Hotel Albi

Grand Hôtel d'Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 255 reviews
Rating 8 - Good. 102 out of 255 reviews
Rating 6 - Okay. 20 out of 255 reviews
Rating 4 - Poor. 9 out of 255 reviews
Rating 2 - Terrible. 0 out of 255 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Great stay once again
Stayed 2 nights in Sep 2024

8/10 Good

Eleanor

Stayed 1 night in Aug 2024

8/10 Good

Ema

Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sarlat
Adequate place and central location.
Stayed 1 night in Jun 2024

6/10 Okay

mark

Liked: Cleanliness, staff & service, amenities
The main location foto on this site app & others as well *IS NOT THE ACTUAL LOCATION*. The ad pic suggests the hotel is riverside; it is actually across from the train station. That said, the staff is great, although the rooms are underequipped: limited outets, barely-supplied bathrooms, minimal coffee service, etc.
Stayed 1 night in May 2024

8/10 Good

Elias

Stayed 2 nights in Jun 2023

10/10 Excellent

Elias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location by 10 minutes walk to the city's landmarks, 100 meters from train station and 15 minutes walk to the bus station Albi Gare Routieres, easy to connect with other cities like Castres, Cordes Sur Ciel. Great for families, friends or couples looking for getaways in the South of France.
Stayed 1 night in Jun 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient, clean and centrally located.
Stayed 1 night in Sep 2022

8/10 Good

Kevin

Stayed 1 night in Aug 2022

6/10 Okay

Fadi

Business traveler
Liked: Cleanliness, property conditions & facilities
The hotel is very well isolated from the exterior, but the isolation is almost in existent between rooms. Wake up at 6 morning because of a neighbor taking a shower!
Stayed 1 night in Jun 2022

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, cute, and simple. You will like this hotel and its location.
Stayed 1 night in Oct 2021

8/10 Good

annie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy we found this place.
We have travelled for medically and treatment. Hotel is a good location and staff very helpfull. Food is good and we shall be booking again next month
Stayed 2 nights in May 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in May 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service could not have been better. Also, The restaurant La Goulu was a treat. Breakfast is quite nice and more than a simple continental buffet. Would definitely stay there again. Nous avons passé un très bon séjour à l’hôtel. En plus, le restaurant La Goulu était très bon et la nourriture était bien préparée. Le petit déjeuner inclus est copieux et très bon. J’y resterai facilement si on reviens sur Albi.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Albi Hotel
Great hotel and restaurant, parking is difficult, but free.
Stayed 1 night in Apr 2019

8/10 Good

Fraydoon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Yaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Sandra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Orleans Hotel across from Albi-ville Gare
Great hotel, staff was so very helpful, especially Rachidi (spelling?). Clean, coffee and tea in the room. Quiet. I would recommend it highly. Price great, too. Walking distance to Albi was maybe 15 minutes. The Tourist office is the first stop, helpful on directions for transportation to Chateau du Bosc using a blabla car after the Toulouse-Laurtrec musee and Cathedrale in Albi. A wonderful town and a very good hotel.
Stayed 2 nights in Sep 2018

6/10 Okay

Jonny, Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to switch rooms due to faulty AC Got moved to a tiny room with no deadlock AC did work however Staff were very helpful and friendly
Stayed 1 night in Jul 2018

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great value.
Really nice hotel with plenty of free parking opposite. Friendly helpful staff, would definitely use again.
Stayed 2 nights in Jul 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel by Railroad Station
Hotel was 15 minute walk from old town, next to Railroad station where you can park free.