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NAU Sao Rafael Suites – All Inclusive

5.0 star property

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Photo gallery for NAU Sao Rafael Suites – All Inclusive

Beach nearby
View from room
Lobby
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • All inclusive
  • Bar
  • Pool
  • Room service
  • Parking included
$301
includes taxes & fees
Oct 2 - Oct 3

Explore the area

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Sesmarias 8200-613, Albufeira, 8200-613
  • Sao Rafael Beach
    ‪10 min walk‬
  • Albufeira Marina
    ‪20 min walk‬
  • Albufeira Old Town Square
    ‪5 min drive‬
  • Faro (FAO-Faro Intl.)
    ‪40 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, blackout drapes

Family Room

  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, blackout drapes

Double Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 50-cm TV with satellite channels

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Suite, 2 Bedrooms, Sea View

View from room

Suite, 2 Bedrooms, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | 1 bedroom, minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Room, Connecting Rooms (Plus)

Family Room, Connecting Rooms (Plus) | 1 bedroom, minibar, in-room safe, blackout drapes

Family Room, Connecting Rooms (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds OR 6 Twin Beds

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About this property

NAU Sao Rafael Suites – All Inclusive

5-star Albufeira hotel close to Albufeira Old Town Square
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
NAU Sao Rafael Suites – All Inclusive offers 105 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Some rates at NAU Sao Rafael Suites – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, NAU Sao Rafael Suites – All Inclusive features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This luxury hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Complimentary covered self parking is available on site.

NAU Sao Rafael Suites – All Inclusive is a smoke-free property.

NAU Sao Rafael Suites – All Inclusive has 2 restaurants on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at NAU Sao Rafael Suites – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Bottled wine included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

Food and drink

  • 24-hour room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Cs Sao Rafael Hotel Albufeira
Cs Sao Rafael Suite Hotel
Rafael Suite
Rafael Suite Hotel
São Rafael Hotel
São Rafael Suite
São Rafael Suite Albufeira
São Rafael Suite Hotel
São Rafael Suite Hotel Albufeira
Sao Rafael Suites Albufeira, Portugal - Algarve
São Rafael Suite Hotel All Inclusive Albufeira
São Rafael Suite Hotel All Inclusive
São Rafael Suite All Inclusive Albufeira
São Rafael Suite All Inclusive

NAU Sao Rafael Suites – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 337 out of 708 reviews
Rating 8 - Good. 240 out of 708 reviews
Rating 6 - Okay. 83 out of 708 reviews
Rating 4 - Poor. 31 out of 708 reviews
Rating 2 - Terrible. 17 out of 708 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Courtney Elise, Drighlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would say it’s a 4 star over a 5 star. There was a few attention to detail that were overlooked. Toilet by the pool messy and out of toilet roll, not checked regularly enough. Decking area in the pool bar needed jet washing. Some of the sun loungers needed an upgrade due to being stretched. It’s the little details that make Hotels 5 star. This was lacking a few of them. However overall a great Hotel, good location. Staff very good and all really friendly. Would have been nice to have been able to dine in both restaurants on the all inclusive even if you only offered one night in the Tapas restaurant so you could try it. Rooms are ready for an upgrade but entrance area and restaurant are lovely. Worth a visit!
Stayed 7 nights in May 2025

2/10 Terrible

Pankaj

Stayed 3 nights in May 2025

6/10 Okay

Aleta Scott

Traveled with family
Liked: Cleanliness
Not everything is included! It’s fine but for the price, I was expecting more and better food
Stayed 2 nights in May 2025

10/10 Excellent

Soonju

Stayed 3 nights in May 2025

6/10 Okay

Darryl

Stayed 7 nights in Apr 2025

6/10 Okay

Ivan

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay at NAU Sao Rafael Suites

While the bedrooms at NAU Sao Rafael certainly offered a generous amount of space, unfortunately, the quality of the accommodations left much to be desired. The balcony doors proved to be a daily struggle, stiff and difficult to manoeuvre. Stepping onto the balcony itself was equally unappealing, as it was noticeably dirty and showed signs of disrepair, with elements appearing to be falling apart. Inside, the poor quality continued with the beds. One side of our bed had a significant structural issue, causing a noticeable slope that made for an uncomfortable night's sleep. Adding to this discomfort were the pillows, which offered virtually no support. When I raised this issue with the front desk, I was simply informed that no alternative pillows were available, which was quite disappointing. The bathrooms, while spacious, lacked any form of ventilation, the in-room fridge was out of order, with a freezer door that wouldn't close properly, resulting in any refrigerated items becoming frozen solid. The pools were indeed large, but sadly, they also suffered from poor quality. The sun loungers were filthy, and a number were broken. The pools were dirty, which deterred us from taking a swim. The food offered was of acceptable quality, although the repetitive nature of the meals became tiresome. On occasion, the fruit selection appeared to have been sitting for an extended period, becoming soggy and unappetising. The desserts, however, were a pleasant exception.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay with the family.
Stayed 3 nights in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Kim

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice spacious rooms! The all inclusive meals were convenient.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Gemma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so accommodating. Richard who helped us at dinner was exceptionally kind and very helpful! The staff went out of their way to make our stay as pleasant as it was. Will definitely plan on staying here in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Reza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb team that were friendly and understanding, really looked after us. Clean hotel in a great location near a few beaches and a short uber to other locations like the marina, shopping centre and old town. Thank you Team Nau Sao Raphael!
Stayed 6 nights in Feb 2025

10/10 Excellent

Conar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would consider returning. Positives: good location, great spacious rooms in the sea view suite, fantastic breakfast, lunch and dinner. Staff were friendly and helpful. Shuttle runs to town free of charge. Only negatives are: Not all-inclusive, only small selection of standard drinks and 2/3 cocktails. Paid entry into a small indoor pool, 4 person hot tub and sauna facilities. Gym is tiny but modern, fits about 2/3 people. A little smell in the rooms we believe from drains, although other than that super clean and smells lovely in hallways. Relatively expensive massages for what you get.
Stayed 3 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Chin Huei

Liked: Cleanliness, staff & service, property conditions & facilities
I like the buffets in the hotels.
Stayed 13 nights in Dec 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality bathroom toiletries. Spacious 2 bed family suite. Very good breakfast spread. Quiet location but walking distance to two beautiful beaches.
Stayed 4 nights in Jan 2025

8/10 Good

Olayinka

Stayed 2 nights in Dec 2024

6/10 Okay

Paresh

Traveled with family
Liked: Cleanliness, staff & service
I booked this hotel based on the "all-inclusive" description as advised by Expedia. Upon arrival, I was notified that the all-inclusive option was not part of the offer, as "all-inclusive" was simply the name of the hotel! The manager advised that if we wanted the all-inclusive package—which is not usually offered during this peak time—an exception could be made at an additional charge per day. I expressed my concern about this being misleading advertising, and the manager stated that Expedia would need to be contacted regarding the misrepresentation. Can you please advise?
Stayed 5 nights in Dec 2024

8/10 Good

Leila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Dec 2024

6/10 Okay

Avinash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Property! Friendly service, great location and very clean. The All-Inclusive was very fair pricing too.
Stayed 4 nights in Nov 2024

10/10 Excellent

Aleksander

Stayed 7 nights in Aug 2024

10/10 Excellent

Richard, Oshawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spacious rooms was a delight and the easy walking distance to the beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Friendly staff and affordable
Stayed 2 nights in Nov 2024