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NAU Sao Rafael Suites – All Inclusive

5.0 star property

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Photo gallery for NAU Sao Rafael Suites – All Inclusive

Beach nearby
Exterior
Reception hall
Buffet
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$123
includes taxes & fees
Jan 29 - Jan 30

Explore the area

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Sesmarias 8200-613, Albufeira, 8200-613
  • Place, Sao Rafael Beach
    ‪10 min walk‬
  • Place, Arrifes Beach
    ‪12 min walk‬
  • Place, Albufeira Marina
    ‪20 min walk‬
  • Airport, Faro (FAO-Faro Intl.)
    ‪44 min drive‬

Room options

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Room

7.4 out of 10
Good
(3 reviews)
  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Connecting Rooms (Plus)

Family Room, Connecting Rooms (Plus) | Minibar, in-room safe, blackout drapes, soundproofing

Family Room, Connecting Rooms (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds OR 6 Twin Beds

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View | Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Sea view

View all photos for Suite, 2 Bedrooms, Sea View

View from room

Suite, 2 Bedrooms, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Sea view

View all photos for Double Room, 2 Twin Beds

Minibar, in-room safe, blackout drapes, soundproofing

Double Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 50-cm TV with satellite channels

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, blackout drapes, soundproofing

Suite, 2 Bedrooms

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Large Twin Sofa Bed

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About this property

NAU Sao Rafael Suites – All Inclusive

5-star Albufeira hotel close to Albufeira Old Town Square
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free wired internet in public areas and free self parking are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
NAU Sao Rafael Suites – All Inclusive offers 105 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Some rates at NAU Sao Rafael Suites – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, NAU Sao Rafael Suites – All Inclusive features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired Internet access is complimentary.

This luxury hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Complimentary secured self parking is available on site, along with a car charging station.

NAU Sao Rafael Suites – All Inclusive is a smoke-free property.

Tascaria São Rafael - Onsite restaurant.
The Garden - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
Tiny Leaf Lobby Bar - Onsite bar. Open daily.
Pool Side Bar (Sazonal) - Onsite bar. Open select days.
24-hour room service is available.

All inclusive details

All-inclusive room rates at NAU Sao Rafael Suites – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Bottled wine included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pool Side Bar (Sazonal)
  • Tascaria São Rafael
  • The Garden
  • Tiny Leaf Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

Food and drink

  • 24-hour room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Cs Sao Rafael Hotel Albufeira
Cs Sao Rafael Suite Hotel
Rafael Suite
Rafael Suite Hotel
São Rafael Hotel
São Rafael Suite
São Rafael Suite Albufeira
São Rafael Suite Hotel
São Rafael Suite Hotel Albufeira
Sao Rafael Suites Albufeira, Portugal - Algarve
São Rafael Suite Hotel All Inclusive Albufeira
São Rafael Suite Hotel All Inclusive
São Rafael Suite All Inclusive Albufeira
São Rafael Suite All Inclusive

NAU Sao Rafael Suites – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 352 out of 735 reviews
Rating 8 - Good. 245 out of 735 reviews
Rating 6 - Okay. 88 out of 735 reviews
Rating 4 - Poor. 33 out of 735 reviews
Rating 2 - Terrible. 17 out of 735 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kory

Rooms were old and in need of an update. Food quality was adequate. Stayed at several all inclusive hotels over the years and this hotel was on the lower end for food, amenities, and services. Location was walkable to beach and a close bolt/uber ride to old town albufeira. Would only recommend if looking for a low end all-inclusive hotel stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Andrew

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Greated by a very friendly reception team. From then down hill! Greater for breakfast and lunch struggled to even ask for your room number, made to feel an inconvenience more interested in her phone and talking to colleagues. Evening great great remember our room number after 1 evening and greater with a big smile. Lady at the bar around the pool very welcoming. Hotel full off middle aged men playing golf and when not playing getting wasted on the all inclusive menu, felt at times like you were in the middle of stag parties when they weren’t playing golf. Not really appropriate for families and kids at this point. Hotel is now dated, visited years ago and apart from reception being updated the rooms are not, furniture and rooms are tired and need money spent updating. No tea and coffee facilities in the room, that’s not 5 stars! Sorry certainly not how I remember and won’t be going back! Lots of better hotels to choose from on that coastline trust me!
Stayed 6 nights in Oct 2025

10/10 Excellent

DAVID

Stayed 3 nights in Oct 2025

10/10 Excellent

Sabiha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this resort- the room was beautiful and very spacious. Halal options are available upon request. Very friendly staff and managment at this property.
Stayed 2 nights in Oct 2025

4/10 Poor

Gavin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointed with this hotel definitely not 5star that’s for sure where do we start not enough bar staff small bars ran out of glasses and not even that busy so can’t get a drink in glass restaurant didn’t have much choice and not enough variety couldn’t even get a bottle of water on all inclusive or dark rum wasn’t aloud on all inclusive never known anything like it staff on bar in and out miserable and most of time 1 serving so having to Que for a while as they don’t hurry rooms were nice and spacious and were cleaned but didn’t even get water in room or have a kettle very poor all inclusive and definitely wouldn’t go back
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady reception is so lovely i really dont remember her name she has red hair she is one in a million so our the other reception staff they go above and beyond 2 nights i stayed but will be back Thank you for everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at NAU São Rafael Suites in September. Everything — and I mean everything — was PERFECT! We spent peaceful days swimming in the sea, reading books, and enjoying the stunning design of the hotel as well as the natural beauty of Albufeira and the Marina. Our suite (105, on the top floor) was spotless, spacious, and beautifully designed — it truly felt like a home away from home. The views were incredible, and the atmosphere was so calm and relaxing. A special mention goes to the wonderful staff: incredibly warm, friendly, and always helpful. Their hospitality made all the difference and elevated our experience from great to unforgettable. If you're looking for a peaceful environment, large rooms with amazing views, and genuine hospitality, you must stay here. Massive thanks to the entire management team for a truly memorable vacation. We will definitely be back!
Stayed 6 nights in Sep 2025

10/10 Excellent

James Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel as a group of friends in a triple connecting room, room 209. As we were getting closer to the trip, I was a little bit concerned about some of the negative reviews recently left on Google reviews; given the price, I didn’t go in to expect a platinum five star hotel, and in all honesty, I set my expectations a lot lower! I needn’t have done this, we had a fantastic stay, Thursday to Sunday. The aesthetics as you approach the hotel had already started to put my mind at ease. The triple room was amazing and surpassed our expectations, three en suites, a huge balcony spanning the width too, we loved it. Clean, with everything you could need. No noise from adjoining rooms at all. We had the premium all inclusive option which meant we had access to the spa, premium drinks options and could dine one night for free at the a la carte restaurant. Would return and highly recommend!
Stayed 3 nights in Sep 2025

8/10 Good

Nicole Egidio

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. Clean and comfortable bed. Air conditioner was amazing.
Stayed 1 night in Sep 2025

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room, pool area clean with plenty of loungers. Dining options were a little limited, even though all inclusive there were not always everything available. The indoor spa area was a real let down. We got upgraded which was a nice touch and the staff were excellent
Stayed 3 nights in Aug 2025

8/10 Good

Anca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary John

Stayed 7 nights in Aug 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

OSCAR

Stayed 3 nights in Aug 2025

10/10 Excellent

Rakesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boat trip.
Stayed 5 nights in Jul 2025

2/10 Terrible

Johan, San Diego

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Outdated. Not enough pool lounge chairs. Bad food selection. Mold in the bathroom and shower. Outdated amenities… the list goes on.
Stayed 6 nights in Jul 2025

2/10 Terrible

Jagdeep

Stayed 2 nights in Jul 2025

2/10 Terrible

Johan, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Would skip this resort for my next trip

The Good: 1. Clean and spacious rooms – a key reason the reviewer chose this resort. 2. Free and easy parking – readily available with no hassle. 3. Fast and easy check-in – smooth arrival process. 4. Quality toiletries – included L'Occitane en Provence products. 5. Spacious mini fridge – good for storing essentials. 6. Friendly pool bartenders – described as nice and knowledgeable. 7. Friendly entertainment staff – added to the overall positive atmosphere. The Bad: 1. Overpriced – did not meet expectations for the cost. 2. Room AC off at check-in – took 1.5 hours to cool down the room. 3. Beach towel policy changed mid-stay – limited to one towel per person from the third day onward; felt unhygienic. 4. Misleading “bottled water included” – only provided one bottle on the first day. 5. Room damage and cleanliness issues – bed and closet had visible damage; headboard was visibly dirty. 6. Exaggerated “sea view” – only a distant, partial view of the sea. 7. Poor food quality and variety – buffet was limited, unimpressive, and unclean. 8. Other local restaurants far superior – even fast food nearby was better than the hotel buffet. 9. Pest problem – flies and mosquitoes present throughout, even inside the restaurant. 10. No tissues/Kleenex in the room – had to purchase our own from local stores. 11. General disappointment – compared to experiences in Spain or Greece, this resort felt subpar and not generous or accommodating.
Stayed 7 nights in Jun 2025

6/10 Okay

Donna

Liked: Staff & service
Disliked: Room comfort

Not a 5*

The food and service where acceptable but not 5* No facilities in the room, no kettle, tea, coffee, sugar or milk. No fresh water daily only on arrival. The room was very basic not even cushions on the sofa. Balcony was small with the most uncomfortable chairs ever. No wonder no one sat on the balcony’s. Loungers around the pool need to be replaced as dated, the pool wasn’t clean had green in the bottom in patches. When asking for a taxi the hotel call a transfer company, they are around 3 to 4 euros more expensive. Best get a taxi number and call yourself!
Stayed 11 nights in Jun 2025

10/10 Excellent

Yelyzaveta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Already 2nd time staying here. Front office team is amazing. They are very welcoming, friendly, professional. Huge thank you for such efforts to accommodate us in our room earlier. Room is huge, 2 rooms, 2 bathrooms, balcony, spacius,clean. Amazing service from housekeeping keeping our room clean. Loved the amenities in bathroom with branded L'Occitane products. Restaurant is great, food is super delicious, big varieties of different dishes. Loved the services at restaurant, all the staff is super attentive. 2 pools, plenty of space to stay around even if the hotel is fully booked. Good food at the snack bar by the pool. Loved the 'juice of the day', of course cocktails. Spa is good, worth to visit. Overall our stay was amazing, coming vack next year.
Stayed 6 nights in Jun 2025

4/10 Poor

Chad

Traveled with family
Liked: Cleanliness
The hotel looks lovely online and for some this may be an exceptional option but for us, it was an unfortunate mistake. Upon arrival, the room had no power and maintenance needed to troubleshoot the issue. The pool was exceptionally cold. The hotel is lacking of signage to help find the way around. The beach is a hike and not as close as advertised. The beach is mostly seaweed with very little useable area. All inclusive means all things are included except what they exclude such as the sit down restaurant, drinks that aren’t in there all inclusive list, the golf simulator is 40 euro extra per person. The bar has no frozen drinks. No washcloths available for showering (which is common in some EU countries). The hotel is quite dated. The elevators many times were not working and when they were the buttons take a lot of force to engage. It’s very noisy on the 1st floor above the restaurant until at least 11pm as they cleanup and slide chairs across the floor. No eating food around the pool. As I say, this may be perfectly fine for some but comparing to many hotels we have visited, this is not for us and we can’t recommend.
Stayed 3 nights in Jun 2025

8/10 Good

Courtney Elise, Drighlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would say it’s a 4 star over a 5 star. There was a few attention to detail that were overlooked. Toilet by the pool messy and out of toilet roll, not checked regularly enough. Decking area in the pool bar needed jet washing. Some of the sun loungers needed an upgrade due to being stretched. It’s the little details that make Hotels 5 star. This was lacking a few of them. However overall a great Hotel, good location. Staff very good and all really friendly. Would have been nice to have been able to dine in both restaurants on the all inclusive even if you only offered one night in the Tapas restaurant so you could try it. Rooms are ready for an upgrade but entrance area and restaurant are lovely. Worth a visit!
Stayed 7 nights in May 2025

2/10 Terrible

Pankaj

Stayed 3 nights in May 2025

6/10 Okay

Aleta Scott

Traveled with family
Liked: Cleanliness
Not everything is included! It’s fine but for the price, I was expecting more and better food
Stayed 2 nights in May 2025