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Amerstone Inn & Event Center

2.5 star property

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Photo gallery for Amerstone Inn & Event Center

Lobby
Standard Double Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Outdoor pool
Ballroom
Lobby sitting area

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
25 Hotel Cir NE, Albuquerque, NM, 87123
  • Place, ABQ Uptown
    ‪4 min drive‬
  • Place, Tingley Coliseum
    ‪5 min drive‬
  • Place, Kirtland Air Force Base
    ‪7 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Amerstone Inn & Event Center

Hotel in Northeast Heights
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities, and a ballroom are onsite. Housekeeping is available once per stay.
Amerstone Inn & Event Center offers 20 accommodations with irons/ironing boards and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. This Albuquerque hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2500 square feet (232 square meters) include conference space. This Albuquerque hotel also offers a fitness center and laundry facilities. Complimentary self parking is available on site.

Amerstone Inn & Event Center is a smoke-free property.

Amerstone Inn & Event Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 2,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Amerstone Inn Albuquerque
Amerstone Inn Event Center Albuquerque
Amerstone Inn Event Center
Amerstone Event Center Albuquerque
Amerstone Event Center
Hotel Amerstone Inn & Event Center Albuquerque
Albuquerque Amerstone Inn & Event Center Hotel
Hotel Amerstone Inn & Event Center
Amerstone Inn & Event Center Albuquerque
Amerstone Inn
Amerstone Inn & Event Center Hotel
Amerstone Inn & Event Center Albuquerque
Amerstone Inn & Event Center Hotel Albuquerque

Amerstone Inn & Event Center Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 14 out of 61 reviews
Rating 2 - Terrible. 17 out of 61 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Chanel

Stayed 1 night in Oct 2021

2/10 Terrible

Jena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross.

Really, really dirty. Bad area. Didnt even check my ID when i checked in. Door to the building we were in was broke so ANYONE could get in. Mad drug addicts/dealers walking through and living there. Literally saw a drug deal go down in the building next to ours. Dont stay here unless you have to.
Stayed 1 night in Oct 2021

10/10 Excellent

Monique

Stayed 1 night in Oct 2021

2/10 Terrible

Ruby

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible! Flea infested. Nothing like pictures

I would not recommend at all. Drug addicts everywhere. Hotel is nothing like the pictures. Flea infested. Blood and hairs on the pillows. Carpet of hallway and room smells like pee. Ac doesnt work at all. Very bad area. Were told to not leave anything in the vehicle. If i could get my money back i would. Spent about 1000 dollars to get bit by fleas.
Stayed 4 nights in Oct 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

So terrible we didn’t stay

This was the worst hotel experience I’ve ever had-we ended up requesting a refund and finding a different hotel. Our first room was behind a broken security door that didn’t lock. When I went to take a shower, I discovered there was no knob with which to turn on the water. I called the front desk, and the attendant brought us new room keys and moved us down the hall. This second room had tape marking spots on the ceiling that needed repair. When I went to the bathroom in this new room, I stepped in a puddle of standing water in front of the bathroom door. I tried to turn in the bathroom light to get a better look, but the light was so dim as to be nonfunctional. I called the front desk again. The manager brought up towels to put on the floor and gave us the choice of moving to s new room or staying in the current room with extra towels on the wet spot. We opted for a third room and packed up our luggage and young child for the second time. The third room seemed fine until my husband went to brush his teeth. When he turned on the faucet, he noticed large black flakes in the water. By now it was late, we were all tired, so we requested a refund and left. The desk clerk and manager were both pleasant, and I appreciate their effort, but that did not make up for the poor facilities.
Stayed 2 nights in Oct 2021

4/10 Poor

Kendric

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice room, but cable service was not good. Picture was not clear.
Stayed 1 night in Oct 2021

8/10 Good

Gregory

Liked: Staff & service

Alright for the price.

I couldn’t turn on the Air Conditioner.
Stayed 1 night in Oct 2021

6/10 Okay

nathan

Traveled with family

Only place available

First of all...trying to find Amerstone was challenging enough, since there was no sign out side the building. Not sure if it's under new management and they're still changing there look. But, it still reads Ramada Inn. The room was not as the picture appears. The room smell of mildew. Restroom door would not close. The outer door down lock down the hall was held up with duct tape and the door would not close while you were inside.
Stayed 1 night in Oct 2021

8/10 Good

shawn

Traveled with group
Liked: Staff & service
Stayed 1 night in Oct 2021

2/10 Terrible

Alejandro

Stayed 1 night in Oct 2021

8/10 Good

Marcus

Stayed 1 night in Oct 2021

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Pb, Colorado Springs

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is in a very bad ares. Drug dealers and homeless everywhere. Really sad.
Stayed 1 night in Mar 2020

6/10 Okay

Erabella

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The first room they placed us in smelled like a smokers room although the room was marked “no smoking”. They moved us next door and it didn’t reek of smoke. When we walked in, the smoke detector was on the table and I immediately called to let me know. She said she would report it the next morning but no one ever came to repair it. Minnie the cook who prepared our breakfast was sweet and accommodating. The temperature in the dining area was unusually cold and I had to wear my coat while I had breakfast. The only entrance to the rooms is through the front door which is locked at 11:00 pm. We had to call a number on the front door so that someone could let us in.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
The room had some unfinished fixtures. A 3 prong plug forced into a 2 prong
Stayed 1 night in Oct 2019

4/10 Poor

William

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was great. Fitness center was disappointing as nothing worked. Breakfast hours ended too early.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Marshall-King

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First was put in a non-smoking room that some one had smoked in. They offered to Fabreeze the room. Transferred to another room. The one day we allowed them to clean the room it was only half cleaned. One out of two beds made, sink never washed and toilet had rings.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Carpet dirty.. in need of repairs. Bad neighbors. Poor tasting water
Stayed 1 night in Oct 2019

4/10 Poor

Utahna

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good! The carpets were disgusting.
Stayed 1 night in Oct 2019

2/10 Terrible

Amie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money!

I should have read the warnings of others. The room looked NOTHING like the picture. It was VERY old, the lock was broke on the door, and I felt as though I'd leave with some sort of disease or bugs. I did not feel safe AT ALL and ended up moving furniture in front of the doors. I had to work the following morning and was told the internet would be working, but it was not and I had to miss work. When people are travelling for work the internet should be in working order. I brought it to the manager's attention and let him know how much I travel to the area. He assured he was going to call Comcast and get back with me, but never did. The $50 some dollars that the front desk said I'd have to pay turned out to be $75. Also, the breakfast is made to order, so if you are in a hurry forget about eating.
Stayed 1 night in Oct 2019