Crowne Plaza Albuquerque, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Albuquerque, an IHG Hotel

Exterior
Exterior
BBQ/picnic area
Premium bedding, desk, laptop workspace, blackout drapes
3 bars/lounges, pub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
1901 University Blvd NE, Albuquerque, NM, 87102
  • University of New Mexico
    4 min drive
  • Stonestreet Southwest Grille
    1 min walk
  • Alvarado Transportation Center
    10 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    14 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Albuquerque, an IHG Hotel

3.5-star hotel in Northeast Heights
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Albuquerque, an IHG Hotel offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Albuquerque, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 150 meeting rooms. Event facilities measuring 7793 square feet (724 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Crowne Plaza Albuquerque, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Ranchers Club of New Mexi - This restaurant serves dinner only.
StoneStreet - This restaurant serves breakfast, lunch, and dinner.
Cantina Lounge - This pub serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club of New Mexi
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (7,793 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to October
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Crowne Plaza Albuquerque, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1002 reviews" "
Rating 8 - Good. 265 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Traveled with pets
Liked: Property conditions & facilities
Road noise was not something that can be avoided , I guess. I had a minor electrical short in a wall light. Reported it in person to the night front desk. Nothing done about it . 2 days later I I tracked down a maintenance guy and he repaired it quickly. Housekeeping was very polite.
Stayed 2 nights in Oct 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NEVER stay at this hole in the ground again. The staff was rude and racist. I stayed there for the Balloon Fest. I was so disappointed. The first night was traumatizing. The outlets did not work, there was insufficient linen, the phone cord had to be jiggled in order for the phone to work. We were moved to another room. The second night we were denied access, went to front desk and inquired about the inoperable key. Staff replied, "Its blinking yellow bc it dont work." Ya think? I was so ready to check out and GO. On the last day in the hole, all the power went out, no announcement from staff, just silent blackness. If you enjoy subpar amenities, this is the spot. The cafe is overcharged with cold powdered eggs. Just a nightmare all around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Oct 2024

8/10 Good

Ellen

Traveled with family
Value for price paid.. low
For the price we paid, I don’t feel like we recieved the value. The air conditioner in our room did not work properly and we asked for it to be repaired, it was not. The breakfast “buffet” should just be included in the room rate, as there was not any variety and the food was all cold. Iris, the bartender was very friendly and hospitable. We most likely would not return
Stayed 3 nights in Oct 2024

4/10 Poor

Miguel

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
We saw 2 huge spiders within 15 mins of getting to the room, the breakfast buffet was only bread, egg, and potatoes. Front desk was okay. Wouldn’t book again
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, James, was excellent and allowed me to check in early (after needing to leave the other property I had booked because it was uninhabitable). Thank you for completely transforming my stay in Albuquerque.
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly people
Stayed 1 night in Sep 2024

6/10 Okay

Alicia

Traveled with family
Disliked: Cleanliness
First time staying here, you have to request for a fridge and microwave to be brought up to your room if you need it. The indoor pool is a walk to get there and feels a bit sus when walking there. If you are just staying the night and heading out, then its okay but if you have a family, it's not so family friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Salma

Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and nice accommodations. Area nearby was not the best. Hotel is close to highway which was convenient. The eastern views from our 9th floor room were beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal

Stayed 1 night in Aug 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, amenities
We like this hotel and the pool but the area around it is Sketchy with a capital S. Families should know it’s at the intersection of I-25 and I-40, across the street from the truck stops. Watch your back. And your property.
Stayed 1 night in Sep 2024

10/10 Excellent

judith

Stayed 2 nights in Aug 2024

10/10 Excellent

Janeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view and balcony
Stayed 1 night in Jul 2024

10/10 Excellent

Barry, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Host was pre-occupied and was not too personable.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Live the pool. Didn’t know of inside pool tho until other guest told us.
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service
3 restaurants listed on the information but only 1 with a very limited menu for dinner when we arrived; traveling through so we didn’t want to walk anymore and the area surrounding did not feel safe to walk. We even asked about security in parking lot for cars. Did NOT look like the pics on Expedia outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Randy, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice nice nice
Stayed 1 night in Jul 2024

2/10 Terrible

Eric Allen

Stayed 1 night in Jul 2024

6/10 Okay

Dev

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It's good and value for money.
Stayed 1 night in Jul 2024