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Crowne Plaza Albuquerque by IHG

3.5 star property

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Photo gallery for Crowne Plaza Albuquerque by IHG

Exterior
BBQ/picnic area
Exterior
3 restaurants, breakfast served
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$121
includes taxes & fees
Jan 6 - Jan 7

Explore the area

View in a map
1901 University Blvd NE, Albuquerque, NM, 87102
  • Place, Rio Grande Trail
    ‪19 min walk‬
  • Place, University of New Mexico
    ‪3 min drive‬
  • Place, University of New Mexico Hospital
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Albuquerque by IHG

3.5-star hotel in Northeast Heights
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Albuquerque by IHG offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Albuquerque by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 150 meeting rooms. Event facilities measuring 7793 square feet (724 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Crowne Plaza Albuquerque by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Ranchers Club - This restaurant serves dinner only.
StoneStreet - This restaurant serves breakfast, lunch, and dinner. Open daily.
Cantina Lounge - This pub serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (7,793 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to October
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Crowne Plaza Albuquerque by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location always my first choice when I visit
Stayed 1 night in Oct 2025

6/10 Okay

Dominic

Stayed 3 nights in Sep 2025

8/10 Good

Becky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I expected better weight room, breakfast. It was fine. Felt safe. Interstates loud (they can’t control that 😂), pool closes at 9. Don’t know that I’d stay here again just because it was pricy for “fine”.
Stayed 1 night in Oct 2025

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Evicencio

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Sep 2025

10/10 Excellent

Levi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the pool and I enjoyed the beds a lot very comfortable
Stayed 4 nights in Sep 2025

2/10 Terrible

Brandon

Stayed 1 night in Sep 2025

6/10 Okay

dhiresh

Business traveler, Traveled with partner
Liked: Staff & service
Wi fi
Stayed 2 nights in Sep 2025

8/10 Good

Dawn

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I would have locked the steakhouse but it wasn't open
Stayed 1 night in Sep 2025

4/10 Poor

Vivian

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Desk clerk was too busy talking to other people and dealt with me passively. Didn’t take the time to inform me of the amenities
Stayed 1 night in Sep 2025

10/10 Excellent

howland

Liked: Cleanliness, staff & service, property conditions & facilities
We love the view from the Crown Plaza
Stayed 1 night in Sep 2025

8/10 Good

Cecelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s sad how much the area has deteriorated in the last year. Restaurants that were nearby have closed because of the homeless problem. If I wasn’t attending an event during my stay I probably would have stayed at a different property. And with the current condition in Albuquerque a different property may have the same issues. Sad
Stayed 5 nights in Sep 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place . Comfy beds. Quiet. Easy check in. Friend staff. Good and plentiful towels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was accessible to my needs withusing lyft. All were friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Velma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice to stay, the rooms were clean, the beds are so comfortable and clean. The staffs were very nice and helpful but it was kind of noisy by the freeway and the ambulance running by the hotel with their siren on.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the King Size bed was very comfortable. Check in staff was very kind and professional. She was the same one that checked us in the last time and wasn't friendly so she could have had a bad day that day like we do. The only thing I don't care for is the property is next to the interstate so it's noisy but I deal with it because it's a great place and not too expensive to stay. I highly recommend you stay.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Can tell it used to be really nice!

We could tell this hotel was probably amazing in it's hay-day! Lots of southwestern charm, just a bit rundown overall. Staff was super friendly and it was totally fine for our quick airport overnighter before driving to Durango the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

VIVIAN

Liked: Property conditions & facilities
Highway noise
Stayed 1 night in Sep 2025

10/10 Excellent

Celsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cristal

Stayed 1 night in Sep 2025

6/10 Okay

Christopher Charles

Traveled with family
Liked: Cleanliness, staff & service
The hotel is close to the historical neighborhood but it is an older property and you can tell. My room had a balcony and was facing the street so a bit noisy with cars and motorcycles. I was surprised having a suite with 2 queen beds it didn’t include Free breakfast. They did clean the room when we were out daily so that’s good and water was only $1 do they didn’t overcharge on that.
Stayed 5 nights in Aug 2025