Extended Stay America Suites Albuquerque Rio Rancho

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Albuquerque Rio Rancho

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Free daily on-the-go breakfast
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
2608 The American Rd Nw, Rio Rancho, NM, 87124
  • Cottonwood Mall
    ‪3 min drive‬
  • Lovelace Westside Hospital
    ‪4 min drive‬
  • Paradise Hills Golf Club
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪29 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Extended Stay America Suites Albuquerque Rio Rancho

Rio Rancho hotel with in-room kitchens
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Albuquerque Rio Rancho offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rio Rancho hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites Albuquerque Rio Rancho is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Albuquerque Rio Rancho
Extended Stay America Hotel Albuquerque Rio Rancho
Extended Stay America Albuquerque Rio Rancho Hotel
Extended Stay America Albuquerque Hotel
Extended Stay America Albuquerque
Extended Stay Rio Rancho
Rio Rancho Extended Stay
Extended Stay America Albuquerque Rio Rancho
Extended Stay America Suites Albuquerque Rio Rancho Hotel
Extended Stay America Suites Albuquerque Rio Rancho Rio Rancho

Extended Stay America Suites Albuquerque Rio Rancho Reviews

Reviews

6.8
Rating 10 - Excellent. 257 out of 952 reviews" "
Rating 8 - Good. 234 out of 952 reviews" "
Rating 6 - Okay. 170 out of 952 reviews" "
Rating 4 - Poor. 127 out of 952 reviews" "
Rating 2 - Terrible. 164 out of 952 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

RALPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a desirable place to stay
The room smelled like mold. We had to buy air fresheners to mask it. The floors were filthy. Overall, the room was not clean. I would never stay at an Extended Stay again and told our friends the same.
Stayed 3 nights in Oct 2024

8/10 Good

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quite
Stayed 1 night in Oct 2024

6/10 Okay

Nicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Lynn

Disliked: Cleanliness, property conditions & facilities
Not a good place.
Really beat up. Stressed out staff. The breakfast was packaged oatmeal with no where to eat it. No dishes or cooking materials-empty cupboards. The carpet had more spots than a dalmation. Good thing i only had to stay one night.
Stayed 1 night in Oct 2024

4/10 Poor

Josephine

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches
Checked in after midnight. Got to room to right away find a baby cockroach in the sink in the kitchen. Then went to take a shower and found another cockroach in the shower. Needless to say, didn't feel very at ease with our things being in the room and afraid one was going crawl in our baggage and take it home with us. I didn't even think to take pictures because it was so late and we were very tired. I knew there were no other rooms available because at check in the lady said we got the last room. So I didn't even ask. All hotels in the area were sold out due to the festival going on so there was no way we would be able to find something else.
Stayed 2 nights in Oct 2024

6/10 Okay

Jonna Mae

Liked: Cleanliness, room comfort
No Free Breakfast during our stay
We went to Albuquerque for the Balloon Festival, crazy thing is they don't offer free breakfast and the front desk said they will have it back by Monday.
Stayed 1 night in Oct 2024

4/10 Poor

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels
This is the worst hotel we have ever stayed, everything about it was ridiculously bad, nastiest carpet, bathroom and bed. Big learning lesson, will never stay at a Extended Stay America again
Stayed 2 nights in Oct 2024

2/10 Terrible

Darren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I've ever stayed at, and I've been in lots of countries. The hotel reeked of marijuana when I entered, had sticky spots everywhere on the floor, had a broken exterior lock and a broken lock on the bathroom door. There were 2 cockroaches in the bathroom. The stove was broken, a shelf in the fridge was broken. A shelf in the closet was broken. I was told that there was actually no complimentary breakfast even though the website said there was. The AC unit was loud and raspy. The pillows were about 3/4 inch thick. When these issues were brought to the attention of the office, they simply said I needed to talk to the general manager, who wasn't there. I agreed to stay another night (much to my wife's dismay) if they would allow me to check out after that and not charge me for the other booked nights. Instead, when I returned home, I found that they charged me for all 5 nights. This is the worst hotel ever.
Stayed 5 nights in Oct 2024

4/10 Poor

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches :(
The room seemed fine, it was spacious. But within 3 hours of our stay, we found 3 cockroaches in 3 different areas. The sink in the kitchen was clogged and oily ... hence the cockroaches. They say "breakfast" is provided, but it was just packets of oatmeal on our day. They should just say "no free breakfast," with coffee/tea so travelers can be prepared to make arrangements. We needed a hairdryer, they ran out of them :(
Stayed 1 night in Sep 2024

4/10 Poor

Jeaneth

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I had recommended thus hotel for our short stay to see the Balloon festival. My sister and her BF got to the hotel and were told that they room was canceled, they reserved days in advance and had a confirmation #. We had friends coming from Spain and they got to experience that plus upon arrival one of my guests needed to use the restroom and there is no restroom in the lobby. Plus no coffee. .
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received great service
Stayed 1 night in Oct 2024

10/10 Excellent

arthur

Stayed 1 night in Sep 2024

4/10 Poor

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
The sink in the kitchen was clogged and it would bubble up and then drain, it did this at least twice through out the night. When it drained out it would leave debris in the sink. I took pics. The rest of the stay was wonderful except they did not serve breakfast either.
Stayed 1 night in Sep 2024

2/10 Terrible

Zacharias

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no AC in the room and front desk said they could not do anything because they were booked out, didnt even send anyone to fix the unit either. Said they couldnt give a discount nothing because we didnt book through them. This is frustrating. Wouldnt recommened this hotel!
Stayed 2 nights in Sep 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Generally clean and convenient location
It’s at a convenient location and generally clean. You need to ask If you need a hairdryer and no guarantee availability. Breakfast items are instant oatmeal, tea, coffee, and oats bar. They are gone quickly and are not restocked quickly. Don’t count on the breakfast. The staff is friendly and responsive.
Stayed 3 nights in Sep 2024

2/10 Terrible

Aurelia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived very late to the property. I had 2 rooms booked. The stuff was wonderful; however, the rooms had dirty carpets, chipped and old furniture; you felt that you wouldn’t want to touch anything.. I would have left and go to a different place if it wasn’t so late. They didn’t give me a receipt after check out because I booked thru a travel agency…. Very unpleasant experience
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Disliked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Stephanie

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I’ve loved the convenience of the location of the hotel
Stayed 1 night in Sep 2024

2/10 Terrible

James

Stayed 3 nights in Sep 2024

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how convenient the property is to shopping
Stayed 3 nights in Sep 2024

8/10 Good

Stephanie

Business traveler
Liked: Amenities
It’s very convenient
Stayed 4 nights in Sep 2024

10/10 Excellent

Aniruddha

Stayed 4 nights in Aug 2024

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was not ready, but clerk made it ready quickly. Upstairs people had noisy kids running all the time. Everything else was ok.
Stayed 7 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Aug 2024