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Hilton Garden Inn Albuquerque Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Albuquerque Downtown

Exterior
Lobby
Lobby
Bed sheets
Bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
222 Central Ave. SE, Albuquerque, NM, 87102
  • Sunshine Theater
    4 min walk
  • The Press Room
    2 min walk
  • Alvarado Transportation Center
    6 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    7 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Bed sheets

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Mountain View (Bathtub)

Bed sheets

Room, 2 Queen Beds, Accessible, Mountain View (Bathtub)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
Jan 7 - Jan 8
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About this property

Hilton Garden Inn Albuquerque Downtown

3-star hotel in Huning Highland Historic District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and a 24-hour front desk.
Guest accommodations at Hilton Garden Inn Albuquerque Downtown feature private bathrooms.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

Public areas are equipped with complimentary wireless Internet access. This Albuquerque hotel also offers a fitness center, room service (during limited hours), and a front-desk safe. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Albuquerque Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Albuquerque Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 8.95 for children
  • Covered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Albuquerque Albuquerque
Hilton Garden Inn Albuquerque Downtown NM
Hilton Garden Inn Albuquerque Downtown Hotel
Hilton Garden Inn Albuquerque Downtown Albuquerque
Hilton Garden Inn Albuquerque Downtown Hotel Albuquerque

Hilton Garden Inn Albuquerque Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 279 reviews" "
Rating 8 - Good. 51 out of 279 reviews" "
Rating 6 - Okay. 27 out of 279 reviews" "
Rating 4 - Poor. 9 out of 279 reviews" "
Rating 2 - Terrible. 9 out of 279 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Melanie, San Diego

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restaurant closed early when we got there. There were poor choices—fried food only, so I got the Cobb salad. Too much dressing on it so the salad was soggy and gross for $18. Room microwave had a quarter-size hole in the door lining from a burn; also seen from the outside. Why would housekeeping not report this? Not able to use it, so went downstairs in my pajamas and no one at front desk could help me use the microwave down there because they were too busy. Why is there only one person at the front desk on Sunday pm?The security guards were trying to help me too because the front desk was so busy. No building maintenance is on staff or available at night to bring a new microwave. Why are there no instructions on the downstairs microwave?? This is absolutely unacceptable! This is a Hilton, right? Tried to use the room coffee maker in the morning. First added water but it ran everywhere because it was already full. Then I realized no one knows how to use the coffee maker because there are no instructions so the past customer left water in chamber. And housekeeping left water in the chamber. Why? I had to go downstairs again in my pajamas to get coffee. This is terrible customer service. No excuse for it. The only ones I want to give a shout- out to are the pm, nite, and am security guards. We watched them each go above and beyond to assist the customers.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 2 night solo stay and feel satisfied with the property! Convenient location to some of the restaurants!
Stayed 2 nights in Sep 2024

6/10 Okay

Elaine

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The first room I was given smelled like the worst food odor on the planet. It also didn't have towels in the bathroom. The next room was cleaner but had no toilet paper.
Stayed 2 nights in Sep 2024

8/10 Good

Lynn

Traveled with family
Liked: Amenities
This hotel room and the hotel itself is comfortable and pretty well kept up, much better than most in its price range. The area around it is a bit sketchy but the hotel felt secure
Stayed 1 night in Sep 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
No clear arrival area with area to unload car. Parking areas are insufficient for the number of guests! Nobody wants or trusts remote parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Silvia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased!!!
Stayed 1 night in Aug 2024

8/10 Good

Nancy Vianey

Stayed 2 nights in Aug 2024

4/10 Poor

Jenny

Stayed 1 night in Aug 2024

8/10 Good

Alisha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful!! It had a nice vibe and atmosphere. Most of the staff was very friendly. I gave it four stars instead of five because I was unable to get sleep one night because my room was right next to the patio section. The patio section had a tv, waterfall, and music. The speaker was right next to my window and the manager on call that night (Jared) didn't know how to turn it off. I kept calling but it was never turned off and it seemed to have irritated him because a few times he didn't answer the phone. I even went downstairs at 4:00 in the morning and he said "I'm new I don't know how to turn it off. I will have the security guard turn it off," He was supposed to do that after my second call, needless to say it was still on the next day. I was very irritated. I did inform the morning staff of the problem and she apologized and added reward points to my Hilton Honors. Overall I had a great staff. I will definitely be back. After staying at this location, my thought was that The Hilton Garden Inn in Time Square New York needs to take note and update their location lol.
Stayed 3 nights in Aug 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really mixed - probably best for business travel
This hotel was OK but had issues. The first was simply finding a way to check in. There is no place to park while doing that, I ultimately wound up parking in the street. And the area is not good, which we discovered when trying to figure out how to get into the hotel to register (which really took some doing). The hotel has tons of security to reflect the location. For example, you needed your key to park in one of the gated areas (and they charge for parking beyond the room rates), you needed your key to get into the lobby, you needed your key again to get up the elevator, and then of course the key to get into your room. The room itself was extremely - extremely - spacious, a handicapped room as requested, but some - A$$hole decided to take a bit of the leg off the handicapped table. Which could have just been one of those things, not deliberate, until you found one of the legs had been taken off the transfer bench for the tub. And that some of the legs on the sectional where also wrapped and uneven. I think whoever did that hoped a handicapped person would fall and get injured. I don't blame the hotel for this, I think it was probably some jerk guest, but between these issues and the generally difficulty of just registering it was not a great stay. Not all negative, comfortable beds, and the staff was helpful and responsive.
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arnold

Traveled with family
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
One night stay
Stayed 1 night in Jul 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Mario

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room with a city view. A/C works fine. Free transportation nearby. Central location allows for many exploration options.
Stayed 1 night in Jul 2024

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not Well Run - Avoid This Place
Hotel is built like an armed camp for the neighborhood. Front door locked at all times. Garages poorly laid out, here and there, with gates that are clumsy to access. Staff is processing, not hospitality trained. All the warmth of a January day, in Alaska. After a long drive from Utah to New Mexico, we pushed the comm button a couple of times to be admitted to the one door that lets people in and out. The desk clerk ground out our check-in like sausage. We noticed that they had a bar/restaurant. We decided to get a drink. I ordered. My 23 year old kid came down. They asked for his ID. When they saw that he had a vertical ID, they acted like it was nuclear. Can’t serve you. State Law. He checked state law. Pulled it up. It says that all IDs are honored except NEW MEXICO vertical IDs. He politely showed the food manager that he was reading this. The manager refused to even look at the law, right off of the state sight. Said it was the GM’s call. I went to the front desk. The AGM came out, WITH a security guard in tow. She wouldn’t look at it either. Was “I’m not going to listen to a word” rude. Maybe they book a lot of thugs here. They manage for it. Bad neighborhood. Sub-motel grade management. Not out of state friendly. Find another hotel.
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Scottie

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Parking is a problem
The parking situation is a problem. The parking lots require that you drive into the lot and when there aren’t any spots available you have to back out into a tight alley!
Stayed 1 night in Jun 2024