Hilton Garden Inn Albuquerque / Journal Center

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Albuquerque / Journal Center

Terrace/patio
Lobby
Room, 2 Queen Beds | Down comforters, desk, laptop workspace, iron/ironing board
Exterior
Business center

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Pet friendly

Explore the area

Map
5320 San Antonio Dr. NE, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    5 min drive
  • Cracker Barrel
    2 min walk
  • Alvarado Transportation Center
    14 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    13 min drive

Room options

Junior Suite, One King Bed

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

One King Bed, Roll In Shower

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Albuquerque / Journal Center

3-star hotel in Northeast Heights
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hilton Garden Inn Albuquerque / Journal Center offers 94 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Albuquerque / Journal Center features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2022.

Hilton Garden Inn Albuquerque / Journal Center has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 4 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 17.00 per person
  • Self parking fee: USD 4.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Albuquerque Journal Center
Hilton Garden Inn Journal
Hilton Garden Inn Journal Hotel
Hilton Garden Inn Journal Hotel Albuquerque Center
Hilton Garden Inn Albuquerque Journal Center Hotel
Hilton Garden Inn Journal Center Hotel
Hilton Garden Inn Journal Center
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel
Hilton Garden Inn Albuquerque / Journal Center Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel Albuquerque

Hilton Garden Inn Albuquerque / Journal Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 771 reviews" "
Rating 8 - Good. 228 out of 771 reviews" "
Rating 6 - Okay. 83 out of 771 reviews" "
Rating 4 - Poor. 30 out of 771 reviews" "
Rating 2 - Terrible. 24 out of 771 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
April (the receptionist / front desk manager was very friendly and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Amenities
The property is very nice. Dog friendly with indoor pool and fitness area. The room was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in. Friendly staff. Comfortable beds. Clean rooms, great location. Next to Cracker Barrel and Denny's. Would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

DeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean and well maintained. Although I don't feel hotels along the Interstate are very safe in Albuquerque, I like the location of this one. Close to a lot of good restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

zac

Stayed 1 night in Aug 2024

10/10 Excellent

joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Martel

Liked: Property conditions & facilities
Very nice clean comfortable
Stayed 1 night in Aug 2024

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to amenities. Clean property with a nice staff.
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except 2 things. 1) Shower pressure is very weak 2) The waitress wouldn’t let my husband sit at a table in the breakfast area to have his coffee if he wasn’t ordering food, but then he saw another couple sit down there to have coffee without ordering food and the waitress allowed it. It wasn’t that they were so full that they needed tables for ppl who wanted to order——all the tables were empty except one. It felt very unaccommodating and had never happened to us before at other Hilton Garden hotels.
Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Callie

Stayed 1 night in Jul 2024

4/10 Poor

Delilah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Great.
The check-in was a breeze. The clerk at the front desk was very kind. We got in late, so we decided to have dinner and drinks at the hotel. The pizza was burnt and hard. The worst part was that they would not allow my SIL sit on the restaurant side because she had a service dog. At dinner and breakfast, they wanted us to sit in a separate room. She was embarrassed and felt very discriminated against. Please train your staff on what is allowed according to the ADA Act! I’m surprised this happened at a Hilton. So disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very nice facility. Fast and professional check in. Great breakfast staff. An extermely pleasant stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Francine

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Nice Newer Hotel
This property appeared to be very new. It was very clean and the furnishing appeared to be new. There were just a few things that I would touch on. Due to the rate we received through Hotels.com we did not qualify for the breakfast. It is $16 and not worth it. The eggs were dry and if you wanted bacon it was an upcharge. There is a Denny's across the street and a Cracker Barrel right next-door and those would be a better choice for the money. The TV only had streaming service. It was hard to find local programming. Older travelers without streaming experience might never find local programming. Every day at 7 am the garbage truck came right outside our window and it was LOUD. Look for a room in the lower numbers because that is the other end of the hotel. The A/C was out in the lobby and thankfully it was not extremely hot right now but hopefully, it will be fixed soon. Overall the employees were very nice and accommodating. It is a nice property, fix the a/c for the lobby and give the continental breakfast to everyone. Located right next to the highway it is convenient to downtown, old town, and other areas.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

eric

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Richard

Stayed 1 night in May 2024

10/10 Excellent

Alveena

Stayed 1 night in May 2024