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Holiday Inn Express - Balloon Fiesta Park by IHG

2.5 star property

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Photo gallery for Holiday Inn Express - Balloon Fiesta Park by IHG

Free buffet breakfast
Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, cribs/infant beds
Exterior
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
$142
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
5401 Alameda Blvd Ne, Albuquerque, NM, 87113
  • Balloon Fiesta Park
    ‪10 min walk‬
  • Sandia Casino
    ‪4 min drive‬
  • ABQ Uptown
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm & Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm & Mobil, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Suite, 1 King Bed, Accessible (Communication, Accessible Tub) | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Albuquerque Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,008 reviews
Holiday Inn Express Hotel & Suites Albuquerque Midtown by IHG

About this property

Holiday Inn Express - Balloon Fiesta Park by IHG

Hotel in Balloon Fiesta Park - North I-25
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express - Balloon Fiesta Park by IHG offers 62 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn Express - Balloon Fiesta Park by IHG provides a hot tub, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby.

Holiday Inn Express - Balloon Fiesta Park by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 603 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Holiday Inn Express Balloon Fiesta Park
Holiday Inn Express Balloon Fiesta Park Albuquerque
Holiday Inn Express Balloon Fiesta Park Hotel
Holiday Inn Express Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Fiesta
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque

Holiday Inn Express - Balloon Fiesta Park by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 869 reviews
Rating 8 - Good. 243 out of 869 reviews
Rating 6 - Okay. 150 out of 869 reviews
Rating 4 - Poor. 59 out of 869 reviews
Rating 2 - Terrible. 66 out of 869 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nora

Stayed 1 night in Jun 2025

2/10 Terrible

Angel

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

no show no call

there was no breakfast on Sunday and no hot water on Saturday night no one was on front office on Sunday they mention kitchen in front desk call in sick no one to talk on complain of terrible service on the weekend
Stayed 2 nights in May 2025

10/10 Excellent

Garan

Stayed 1 night in May 2025

10/10 Excellent

PAUL

Liked: Cleanliness
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the overall of the room, very clean, comfortable and very modern. Very good location to stay if going to the Rainbow Ryders. The proximity is incredible, only 5 mins walk.Traveled to enjoy a night before my activity in the hot air balloon. The international breakfast was very good with many choices. Staff very knowledgeable and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I would have a liked a dog area. Check-in quick and easy! Special request was fulfilled.
Stayed 1 night in May 2025

4/10 Poor

Janice

Traveled with family
Disliked: Staff & service, room comfort
It was a little pricey for that type of property. I would say it should’ve been 1/3 the price for that place! Plus they overcharged my card by $50 of what I was quoted. The front desk guy was not a friendly person, he didn’t even tell me which direction the room/elevators were. I hope they give me my refund!
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff from the front desk to kitchen staff and cleaning staff
Stayed 2 nights in May 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
the room was spacious and comfortable.
Stayed 1 night in May 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Karla

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience , no hot water, and no breakfast for two days , I decided to leave
Stayed 3 nights in May 2025

4/10 Poor

Karl

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel was dirty they don’t pick up the trash. The bathroom had hair stuck in the drain, there was dark spots on the walls. I won’t stay there again and won’t recommend staying there.
Stayed 1 night in May 2025

2/10 Terrible

Gilbert

Disliked: Cleanliness, property conditions & facilities
No breakfast available and no hot water
Stayed 2 nights in May 2025

6/10 Okay

Maria G.

Traveled with family
They were extremely understaffed, there was no hot water in our shower, no breakfast served on Sunday morning and no clean towels in pool area
Stayed 2 nights in May 2025

2/10 Terrible

maria

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities
There was no hot water and no breakfast...the staff seated that the lady had not come in...there should be some kind of reimbursement..
Stayed 2 nights in May 2025

6/10 Okay

Elsa

Traveled with family and small children
Stayed 2 nights, we where there for a soccer tournament. Clean rooms and friendly staff. BUT, on the last day of our stay there was no breakfast offered. Upsetting when you have a long day at the tournament ahead and no breakfast. Many families and kids upset.
Stayed 2 nights in May 2025

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Location was okay but there was no breakfeast made like they advertised. My room had dirty towels left in it. Bed were not fully made.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 3 nights in May 2025

6/10 Okay

Ryan

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Faye

Traveled with family
Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for a basketball tourney(Salsa Slam). Very convenient location. Very nice staff.
Stayed 2 nights in May 2025

8/10 Good

Christopher

Stayed 1 night in May 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid if you can

Avoid if possible, i booked this hotel for 2 nights for my family of 5. I arrived at 4pm for check in, everything was normal until i got to the room. I was given the wrong room, i booked a 2 queen suite with a pullout sofa, thinking this would be comfortable enough. I got a king suite instead, 1 king 1 pullout sofa. I called the front desk, they said my room was given away and didn't have any available. Its about 430 pm now. I was told they can possibly try to switch rooms for the next night. Being tired after driving all day i said ok and would go speak to them in the lobby in person because i am hard of hearing. I laid on the bed for a few minutes to rest and when i finally got up to head to the lobby i noticed i was covered in white dog hair from the comforter. I then examined the room and noticed dog hair everywhere, i don't personally own animals and don't really want to sleep with someone's pets hair. I then went to the lobby and spoke with the front desk. I was told they spoke with the manager and just advised the same thing from the phone call. I then asked if they allowed animals and was told they do. I explained i was covered in dog hair and i was told i was having a bad luck day. Still waiting for discount. Since i prepaid. Never switched rooms, but that was on me because we would be out all day anyway and asked for the room to be cleaned. Comforter was just changed the next day. Still hair everywhere. Also mold on shower ceiling.
Stayed 2 nights in May 2025

6/10 Okay

Nhi

Traveled with family
Decent enough to meet basic needs. Our room was not cleaned daily. We were on the first floor and it was very noisy. We could hear all the footsteps upstairs and around the lobby. Staff was rarely around the front desk.
Stayed 3 nights in Apr 2025