Holiday Inn Express - Balloon Fiesta Park by IHG

2.5 star property

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Photo gallery for Holiday Inn Express - Balloon Fiesta Park by IHG

Free buffet breakfast
Exterior
Exterior
Indoor pool
Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
5401 Alameda Blvd Ne, Albuquerque, NM, 87113
  • Balloon Fiesta Park
    ‪10 min walk‬
  • Sandia Casino
    ‪4 min drive‬
  • ABQ Uptown
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪16 min drive‬

Room options

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm & Mobil, Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express - Balloon Fiesta Park by IHG

Hotel in Balloon Fiesta Park - North I-25
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express - Balloon Fiesta Park by IHG offers 62 accommodations with safes and complimentary newspapers. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Holiday Inn Express - Balloon Fiesta Park by IHG provides a hot tub, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Holiday Inn Express - Balloon Fiesta Park by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, German, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Holiday Inn Express Balloon Fiesta Park
Holiday Inn Express Balloon Fiesta Park Albuquerque
Holiday Inn Express Balloon Fiesta Park Hotel
Holiday Inn Express Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Fiesta
Holiday Inn Express - Balloon Fiesta Park Hotel Albuquerque
Holiday Inn Express Albuquerque

Holiday Inn Express - Balloon Fiesta Park by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 340 out of 834 reviews
Rating 8 - Good. 240 out of 834 reviews
Rating 6 - Okay. 144 out of 834 reviews
Rating 4 - Poor. 52 out of 834 reviews
Rating 2 - Terrible. 58 out of 834 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I've rated the cleanliness a two due to leftover food in the mini-refrigerator that seemed to have been there a while. Aside from that, it was a wonderful place to stay.
Stayed 1 night in Apr 2025

4/10 Poor

Danielle

Liked: Cleanliness, staff & service
The hotel as a whole is fine. Decent location (surrounded by car dealerships) and easy to get around. However... Whoever thought putting rooms next to the elevator (like sharing a wall with the elevator shaft) was a decent place for a room definitely did not attempt to sleep in said room. The room goes unnoticed by people using the elevator and there is no concept of noise control. I was awake at 6 AM with people going to breakfast and coming and going. So if you get rooms 210, 211 or 310, 311... Turn them down. I spoke with the lady at check out and asked if they had been at capacity as that is the only time those rooms should be used. It wasn't. I should've asked for a different room. Other then the room location, it was a decent place to stay.
Stayed 1 night in Apr 2025

6/10 Okay

Kerri

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Building feels more outdated than other Holiday Inn Express I’ve stayed at recently, treadmill was out of order but the staff and free breakfast were good! Fine for a value quick stay
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Sub-Par

Stains on bedding and towels. Breakfast was excellent. Front desk was disengaged from guests at best.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Julio

Stayed 1 night in Mar 2025

10/10 Excellent

Christella

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price with a nice pool and hot tub. Breakfast was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Noime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Anthony, Castle Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Valerie

Disliked: Property conditions & facilities, room comfort

Horrible!

This hotel was horrible. The room was not clean, crumbs all over the nightstand, dirty tub and the bed looked slept in. I walked in and immediately left. I don't recommend this hotel, especially for $166 a night!
Stayed 1 night in Mar 2025

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Selani

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not worth the price.

Expected more out of a Holiday Inn. Our room had poor shower head with poor water pressure. Asked to switch rooms and was told rooms were too full and maintenance person would look at it. Maintenance person said there wasn’t anything he could do about it. Restroom roof had horrible water damage. There was no closet. Items that should be in a closet were put on the floor. Parking was a joke. Not enough space for any parking; lines were marked too small for vehicles and no safe overflow parking. Only thing good at this property was the breakfast.
Stayed 2 nights in Mar 2025

2/10 Terrible

Karie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not let me ccheck in even though i had the receipt. The staff was RUDE and unhelpful- DO NOT STAY at this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very comfortable and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was delightful and quite. Comfortable beds and nice breakfast 😋.
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and accommodating. Room was well priced and clean. Bed was very firm and uncomfortable. Pillows were also terrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Shalynn

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I brought my daughters here to celebrate my youngest birthday. After losing my husband, we needed a little break from reality. It was a huge mistake choosing this place. The pool and hot tub were full the entire time with 20 teens and kids in the hot tub I self the entire evening. I understand there are events and such but for that many people to be in the hot tub alone is quite ridiculous! They have no chance for my girls to swim and enjoy themselves. Secondly, the a/c unit would not work and thankfully the first time was that evening and the two ladies working the front desk, came in to fix it. At 4am, I woke up in a pool of sweat. The a/c would not turn on and the room was nearing 80 degrees!! The guy working the front desk had the phone off the hook. I had to go downstairs to be told “I only know how to press the reset button, you can come and talk to the manager in the morning.” After paying $160 for 1 night, you would think they would have the decency to fix the damn a/c at least! I spoke with Judy from the front desk would was very nice and offered to give me enough reward point for a free night. It’s been three weeks and I have yet to receive 1 reward point. I’m a manager at a hotel myself. This was the worst experience of my life at any hotel. Never again!
Stayed 1 night in Mar 2025

2/10 Terrible

Jeff

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We spent the night listening through paper thin walls with a person threatening his family. The language was behond believe. We complaind to the front desk twice, we got no sleep. My wife had a medical procedure the next morning. We had to be at the hospital at 6 am. The police should have arrested that man.
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not ready at check in time. There were hairs all over the bed and a pair of dirty underwear still in the bathroom. Had to be recleaned which was done quickly.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ovens for hot breakfast were being repaired for 2 days of my 3 day stay. Nice location, close to highways to get to Santa Fe easily.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025