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Homewood Suites by Hilton Albuquerque-Journal Center

3.0 star property

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Photo gallery for Homewood Suites by Hilton Albuquerque-Journal Center

Full-size fridge, microwave, stovetop, dishwasher
Egyptian cotton sheets, premium bedding, down comforters, desk
Hiking
Lobby
Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Gym

Explore the area

Map
5400 San Antonio Drive Northeast, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    ‪5 min drive‬
  • Sandia Casino
    ‪6 min drive‬
  • ABQ Uptown
    ‪9 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Flat-screen TV, DVD player

Studio, 1 King Bed, Non Smoking

  • 429 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, desk

Suite, 1 Bedroom, Non Smoking

  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, desk

Studio Suite, 2 Double Beds, Non Smoking

  • 429 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking (Hearing)

  • 419 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, desk

Suite, 1 Bedroom, Non Smoking (Roll-In Shower)

  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Non Smoking

  • 429 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, down comforters, desk

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 429 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, desk

Suite, 1 Bedroom, Non Smoking

  • 500 sq ft
  • City view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, down comforters, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 429 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Non Smoking

  • 429 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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  • Pet friendly
  • Free WiFi
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4.3 out of 5, Excellent, (784)
The price is $161
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$186 total
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About this property

Homewood Suites by Hilton Albuquerque-Journal Center

3-star hotel in Northeast Heights
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Homewood Suites by Hilton Albuquerque-Journal Center offers 86 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Albuquerque-Journal Center features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This Tuscan-style hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Homewood Suites by Hilton Albuquerque-Journal Center has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Albuquerque-journal Center Hotel
Homewood Suites Hilton Albuquerque-journal Center
Homewood Suites Hilton Albuquerque-Journal Center Hotel
Homewood Suites Hilton Albuquerque-Journal Center
Hotel Homewood Suites by Hilton Albuquerque-Journal Center
Homewood Suites by Hilton Albuquerque-Journal Center Albuquerque
Homewood Suites By Hilton Albuquerque journal Center
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Albuquerque Journal Center
Homewood Suites by Hilton Albuquerque-Journal Center Hotel
Homewood Suites by Hilton Albuquerque-Journal Center Albuquerque

Homewood Suites by Hilton Albuquerque-Journal Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 171 out of 366 reviews
Rating 8 - Good. 97 out of 366 reviews
Rating 6 - Okay. 45 out of 366 reviews
Rating 4 - Poor. 31 out of 366 reviews
Rating 2 - Terrible. 22 out of 366 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, room comfort
Worst customer service
Put me in the wrong room. Refused to change me to the room I actually booked. Called before booking to see if pool was open, they said yes. When I arrived pool was closed because they didn’t feel like having it open.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leander

Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay
Stayed 1 night in Dec 2024

10/10 Excellent

Ernestine

Design is confusing
Stayed 1 night in Dec 2024

10/10 Excellent

Derek, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome locations
Stayed 1 night in Dec 2024

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good but could be better
Hotel staff was welcoming and accommodating. I have stayed at this hotel in the past and was surprised at how worn down it was. Physical repairs are needed but it didn’t impact the comfort and cleanliness. Hilton needs to spend some $$ on this tired hotel to make it excellent again.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Deborah Lynn

Liked: Staff & service
Stayed 3 nights in Oct 2024

4/10 Poor

Quyen

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros: centrally located Cons: dirty, bed linens had stains and holes/looked unwashed, did not provide enough towels for number of registered guests, towels were ripped and had holes. Room did bit have all provided things for it being classified as as “suite”. There was a sink with no soap or sponge. No cups for coffee. No coffee or tea packets. We stayed for 4 days and no housekeeping done even though we specifically asked. They came in only to change towels and left the dirty towels on the carpet. Didn’t make beds or vacuum. I called ahead of time to ensure pools were working. Indoor pool idea was nice but the water was 60 deg and was told they would inform maintenance - which never happened. The AC is old and could not keep temperature even. I won’t be staying here again and would advise others to look elsewhere. We paid over $400/nt and it was 2 star service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for three nights for the Balloon Fiesta. This property was very convenient because it is just off the highway. As we learned our second morning, as long as you are willing to leave prior to 4am, it is a clear shot to parking and you miss most traffic. If not, you will sit on highway for 2.5 hours. We stayed in the one bed studio. Highly recommend as it has a fully equipped kitchen, very nice sized bathroom with a great shower and a sofa. Bed was stiffer than we like but still slept well and room was fairly quiet. Oh, and the air conditioning is awesome, as well as all of the employees we encountered during our stay. The only thing I would complain about is there is only one chair at the kitchen table, but we ate on the sofa, so not really anything to complain about. This is a great property at a reasonable price, 5 stars all the way!

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi in my room didn’t work. Shower was terrible, sprayed everywhere. Staff nice. Breakfast good. Room otherwise good
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, bad employee
Tried to see if early checkin was available, no big deal if it wasn’t, but was looked at like I was stupid by an employee named Tonya for even asking. The third day of my stay my debit card was trying to be charged for the stay when I know I used a credit card. Since I did not authorize this my bank flagged it as fraud and I had to cancel that card and now deal with a replacement. That same day I was being charged on my credit card, which I wanted to use, but it was for a different amount than I was charged on the first day. I went to the front desk to figure this out and was understandably a bit heated. Luckily I dealt with a different employee who was very nice and said her manager would help once he was back. During this exchange, once again Tonya popped up. She told me to “lower my tone” because she was checking in a guest. I was not screaming by any means and this only irritated me more given the situation I was in with my credit/debit card. Once I figured out the card situation I unfortunately had to interact with Tonya again. I noticed 2 full shampoos were left in my room even though I had the privacy sign on. When I gave them back and asked why someone went into a room with a sign she said it was a “miscommunication” and “what would you like me to do about it?” Yet another Tonya interaction on my last night. I called for toilet paper and she said sure, walk down to get it. Walk down to the lobby in my pjs? Horrible employee! Almost ruined my vacation!
Stayed 7 nights in Oct 2024

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

JIGNESH

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities, room comfort
The room was not cleaned daily. I had to go to the front desk to request the room be cleaned and made up. They said the service was every other day but that information was not conveyed
Stayed 3 nights in Oct 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Itzel

Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, however we booked a king room months ago and that is not what we got. We were told after discovering this that it’s extended stay so if a corporate tenant extends theres nothing they can do. Staff was so nice and great breakfast. Very clean.
Stayed 1 night in Aug 2024

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
AC limitations
The air conditioner was not able to cool the room. We had the temperature set to 69 degrees around 3pm and it stayed 77 degrees in the room for more than 3 hours. It was 98 degrees outside with 30% humidity so the AC struggled. Fortunately we brought our own fans and it was tolerable. I have had the same issue with this specific hotel at other locations
Stayed 2 nights in Aug 2024

6/10 Okay

Maureen

Business traveler
Liked: Staff & service
Motel physical facilities were very clean, instructions available for using the in-room facilities were non-existent. Vehicle parking area was clean and well lit. However my vehicle received damage from thieves looking for, but not finding anything of value to steal.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice stay
Although well maintained, it seemed a little tired, especially the lobby/entry area. The room was nice and spacious and very adequate. I wish there had been more parking but we arrived late so had to park quite a way from our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Stayed 1 night in Jul 2024