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Hotel Albuquerque at Old Town

3.5 star property

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Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Outdoor pool, pool umbrellas
Lobby
Lobby
Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Hot Tub
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪9 min walk‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast, lunch and dinner served

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  • Pool
  • Hot Tub
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  • Pet friendly
4.7 out of 5, Exceptional, (1008)
The price is $289
per night
$370 total
includes taxes & fees
Mar 25 - Mar 26
Hotel Chaco

About this property

Hotel Albuquerque at Old Town

3.5-star hotel in Sawmill Area
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a 24-hour fitness center, a coffee shop/cafe, and a hot tub are onsite.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel Albuquerque at Old Town provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 39719 square feet (3690 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Hotel Albuquerque at Old Town is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 718 out of 1089 reviews
Rating 8 - Good. 216 out of 1089 reviews
Rating 6 - Okay. 73 out of 1089 reviews
Rating 4 - Poor. 43 out of 1089 reviews
Rating 2 - Terrible. 39 out of 1089 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Destiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Rooms were a little small and the food expensive for what it was. The location is absolutely perfect! We left our bags and extra tire on top of our vehicle and it was completely safe. They have lots of security there. I would recommend for older kids and couples. I was traveling with my 4 kids seven and under and we definitely needed a bit more room.
Stayed 1 night in Nov 2024

10/10 Excellent

Dusty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to museums, lots of walkable places to eat. Beautiful lobby and grounds

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It would be better if the other person didn't be satisfied. The person ruined the occasion
Stayed 1 night in Dec 2024

8/10 Good

Shara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a wedding. The on-site restaurant was great and the staff was very polite and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren, Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our last night on a three day drive from WI to Phoenix, AZ and we were exhausted. This hotel was a beautiful and unexpected surprise in ABQ as we only wanted a safe, comfortable place to lay our heads with secure parking for our U-Haul. Now we want to come stay for a future visit to explore ABQ!
Stayed 1 night in Dec 2024

6/10 Okay

Nathan

Traveled with family and small children
Disliked: Staff & service
We stayed here on our way to AZ and on our way back. Each time we pulled up to valet no one was there and we had to find a bell cart. Hotel was cheap so makes sense why services weren’t great but maybe it shouldn’t be rated as a 4 star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Room very comfortable. Bedding great. Staff has been terrific and friendly at front desk, restaurant, gift shop. Very convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

curtis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Julia

Traveled with partner
Decent hotel but not in the safest area. Close to airport and good for
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Hotel ABQ! Everyone is so nice, friendly, and helpful! Easy access to the interstate, walk to Old Town, lots of nearby restaurants, and the Sawmill Market across the street plenty of places to eat inside there. Highly recommend staying here
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel; nice atmosphere and aesthetics. Large room, good bed. Unfortunately, there was a problem with the boiler for hot water, so we had cold showers the first morning (customer service made it right at check-out, and we appreciate that). The restaurant, Gardunos, has pretty good food; however the evening service isn't great. Wish we would've been around for the flamenco! All in all, I recommend this hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jerahmie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While staying at the property we had no hot water one night and lost power the next.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Hidden Paradise. 62,000 square feet of beautiful history. Unmatched property if you are interested in architecture and historical presence.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant could offer options for diners not seeking Mexican themed options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fun area
Great place to stay with a lot of walkable amenities and great food/drink close by in the Sawmill district. A good value compared to Hotel chaco and still a classy joint.
Stayed 1 night in Nov 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities
It is a beautiful hotel with its historical ambience. Staff overall was good but there was one lady who was not willing to help with my request until I told her that my traveling buddies were just granted their request. Too bad I forgot to get her name.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Liked: Amenities
Great location
Stayed 3 nights in Nov 2024

8/10 Good

Carolyn Belle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This beautifully appointed hotel is ideally located just south of I-40 at the north end of Old Town Albuquerque. Restaurants, galleries, shops, the beautiful plaza are all within walking distance for those with strong legs. It is an easy drive to the Indian Pueblo Cultural Center with its fine museum, weekly events, and indigenous cafe. With I-40 right at hand, it’s also easy to take a day trip to Acoma Pueblo’s Sky City and other pueblos. The hotel is a gracious, open space, the lobby offering a soaring beamed ceiling, huge chandeliers, lots of comfortable seating for conversation. Staff are friendly, helpful, and ready to serve. Our 9th floor updated king bed room was spacious, immaculately clean, comfortable, with a splendid view across the city to the Sandia Mtns. Our one disappointment was the hotel restaurant and bar. We only ate there once because the service was so poor and the food mediocre. Our server seemed anxious to please but was either inexperienced or poorly trained, and without apparent supervision. It took 20 minutes for two glasses of wine to arrive at our table near the bar; by then our dinner salads had arrived without dressing. The restaurant itself is conveniently located off the hotel lobby but seemed out of place in an otherwise gracious, upscale hotel. We will gladly stay at the Hotel Albuquerque again, but will dine elsewhere.
Stayed 2 nights in Nov 2024

8/10 Good

kenneth, Ocean Springs

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff was the BEST!
Stayed 1 night in Nov 2024

10/10 Excellent

louis

Stayed 1 night in Nov 2024