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Hotel Albuquerque at Old Town

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Spa
Restaurant
Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Albuquerque Museum
    6 min walk
  • Old Town Plaza
    9 min walk
  • Explora Science Center and Children's Museum
    10 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    11 min drive

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is $371
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$464 total
includes taxes & fees
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About this property

Hotel Albuquerque at Old Town

3.5-star hotel in Sawmill Area
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a 24-hour fitness center, a coffee shop/cafe, and a spa tub are onsite.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel Albuquerque at Old Town provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 39719 square feet (3690 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Hotel Albuquerque at Old Town is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee (September 23 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1048 reviews" "
Rating 8 - Good. 220 out of 1048 reviews" "
Rating 6 - Okay. 76 out of 1048 reviews" "
Rating 4 - Poor. 47 out of 1048 reviews" "
Rating 2 - Terrible. 36 out of 1048 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

hallie

Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Stayed 3 nights in Aug 2024

10/10 Excellent

Yomaira Y

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, rustic and bohemian style! I was only there for one night but will be my destination for future visits. The pool and hot tub were amazing and of great size; they are both privately located.
Stayed 1 night in Aug 2024

8/10 Good

Younghee, Los angeles

Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Traveled with partner
Liked: Staff & service
I gave it 3 stars because the gardens and pool area are beautiful; however, the hotel rooms are in serious need of renovations. The air circulation in the suites are horrible! The price per night is way too high for those reasons.
Stayed 1 night in Aug 2024

2/10 Terrible

Fallon

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived we had to wait over an hour past check in time for our room to be ready. There were multiple guests waiting. They were friendly about it but we almost missed our appointment we booked at the hotel spa. The next day the elevators went down completely and we had to walk up the stairs to the 10th floor then back down when we wanted to use the pool later. My dog that was staying with us has a bad hip and can not walk down or up stairs so we could not let her out all afternoon. I understand things happen but the communication regarding the elevators was horrible and when I explained my situation to the front desk I was told to “use the elevators at my own risk” when I asked when they would be safe to use. Because we had a dog with us, I requested to be in the room when housekeeping came, and I called to request cleaning services, but they never came. After waiting two hours we had to leave for our reservation. When I called the front desk, they just kept telling me that they would be there soon. Complementary valet is nice but there is never anyone at the desk to check in your vehicle. We wanted to get drinks at gardunos on Saturday night but they closed an hour early. Overall not enjoyable and made a relaxing trip stressful, I will not stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOON DOGGY LOVED IT
Stayed 4 nights in Aug 2024

4/10 Poor

Mark, Dallas

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

maria

Traveled with partner
Would be excellent but for really poor food in the restaurant. Lovely grounds and pool. Very location.
Stayed 1 night in Aug 2024

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside of my stay was that the bathroom sink did not dispense hot water. Also, if you didn't time your shower right, there would not be any hot water at all. However, I also did not bring it to the staff's attention.
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sungjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas, Scottsdale

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just spent 14 hours here. Easy access from self-park area to the tower elevator. Room was very clean and comfortable. Nice amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Sayem

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the images show
Very charming hotel and many options to walk to for food
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had old time charm. The feel of the atmosphere was wonderful. The rooms were simple and comfortable. We loved it there and will be back one day. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

meg

Traveled with partner
Liked: Amenities
Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed my 2 nights with family at Hotel Albuquerque. Beautiful grounds, kind, courteous and friendly staff. Clean and quiet rooms, awesome pool, good eats, and a moving experience at the Flamenco matinee. This was our second stay and HA and we have come to appreciate it even more this last visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zeynep

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional decor, clean, very friendly and helpful staff, free valet parking, in house restaurant that has good food. Walking distance to Sawmill Market which has additional excellent restaurants. Also, walking distance from Old Town. We enjoyed our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent access to Old Tpwn.
Stayed 1 night in Aug 2024

8/10 Good

Reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lee Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and room was spacious and very clean. I left my prescription sunglasses there and they promptly put them in the mail so I received them a few days after I returned home.
Stayed 1 night in Apr 2024

4/10 Poor

Sara

Traveled with family
Disliked: Staff & service, room comfort
Not so great
Hallways had no air- very warm. Room never got cold. Lady at front desk for check in was rude and didn’t acknowledge me for several minutes then looked at me and didn’t say anything, I said I was checking in and her response was what do you need. She also failed to activate key cards and had to go back down for that.
Stayed 1 night in Aug 2024

6/10 Okay

Vanessa

Business traveler
Very cold shower …Then they tried to charge a $21 resort fee.
Stayed 1 night in Aug 2024