Hotel Albuquerque at Old Town

3.5 star property

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Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby
Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool, pool umbrellas
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪9 min walk‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

Junior Suite, Balcony

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • Mountain view
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Albuquerque at Old Town

3.5-star hotel in Sawmill Area
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Other amenities include a coffee shop/cafe, a hot tub, and a business center.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Albuquerque at Old Town features an outdoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 39719 square feet (3690 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Hotel Albuquerque at Old Town is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 797 out of 1199 reviews
Rating 8 - Good. 241 out of 1199 reviews
Rating 6 - Okay. 75 out of 1199 reviews
Rating 4 - Poor. 45 out of 1199 reviews
Rating 2 - Terrible. 41 out of 1199 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chasity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel full of history. We enjoyed walking to Old Town and exploring.
Stayed 2 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great. The front desk was in contact with me before I arrived and responded to texts. They were able to accommodate an early check-in. My room was clean/tidy, but I wouldn't call it luxurious. My king room was not carpeted, which I prefer. The mattress was on a platform, which might be just a week bit low for someone who has challenges getting out of bed. It was fine for me. The public areas inside and outside are pleasant. Parking is easy near the elevators. One glitch - they lost Direct TV, so there was nothing to watch. I took it as a sign to ignore what is happening in the world and went to bed early! Had there been tv, I would have stayed up too late. I considered it an inconvenience that benefitted me. Breakfast - eggs and a bagel - exactly what I needed! Many great food options at Sawmill Market and many nearby restaurants. Very convenient to Old Town and museums.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful older property—would be nice to have a shuttle to/from Amtrak station. We were able to walk it, but older guests may not be able to do so.
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location in Old Town; overall comfortable hotel. Had issue getting hit water but staff fixed it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property with a lot of stunning features and beautiful art decorating this historic hotel. The sister property El Chaco offers all the amenities of a modern hotel, but I’d rather stay in Hotel Albuquerque because of the tranquility and, furthermore, I felt the history when I was walking through the hotel and around the property. That’s always a very surreal feeling.
Stayed 1 night in Feb 2025

10/10 Excellent

Evande

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything that it stated online
Stayed 4 nights in Feb 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here you won't be disappointed.

We stayed here 1 week ago and enjoyed everything thing about your hotel so we are repeat guesses. This time we ate at the restaurant. We had apps and there we tasty.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

Orlando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 2 nights in Feb 2025

6/10 Okay

Chris

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Rooms are very nice and accommodating. Plenty of great dining options on property or within walking distance. Had a issue with neighbors in the next room and hotel desk resolved very quickly. Will stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald, SUPERIOR

Liked: Amenities
Great location with authentic New Mexican style.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very close to the river. There's penty to do downtown.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Thea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and comfortable hotel, we wish we could have stayed longer! The interiors are amazing, with Southwestern and Spanish designs. The staff were very friendly, and the room was perfect. We will be staying showing for sure!
Stayed 1 night in Feb 2025

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, and wonderful hotel!

Great, comfortable bed!
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the graciousness of the staff, clean rooms and comfortable beds.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
This is a classic and worth staying with them. That said, the property is showing its age and needs updating.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard, COLUMBINE VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jan

Stayed 2 nights in Feb 2025

8/10 Good

Bobbie Jo

Liked: Cleanliness, staff & service, property conditions & facilities
I always liked the hotel but some rooms need renovation. Restaurant Always great.
Stayed 1 night in Jan 2025

10/10 Excellent

Basem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and good staff
Stayed 1 night in Feb 2025