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Hotel Albuquerque at Old Town

3.5 star property

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Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby
Lobby
Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪9 min walk‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

  • Mountain view
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Albuquerque at Old Town

3.5-star hotel in Sawmill Area
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Other amenities include a coffee shop/cafe, a hot tub, and a business center.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Albuquerque at Old Town features an outdoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 39719 square feet (3690 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Hotel Albuquerque at Old Town is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 770 out of 1160 reviews
Rating 8 - Good. 233 out of 1160 reviews
Rating 6 - Okay. 74 out of 1160 reviews
Rating 4 - Poor. 44 out of 1160 reviews
Rating 2 - Terrible. 39 out of 1160 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

james

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mauricio

Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, guest-oriented and a great location. I cannot think of anything that needs improvement.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property
Stayed 1 night in Jan 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bernice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bday trip! Great hotel, room, and area. I highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 4 nights in Jan 2025

10/10 Excellent

kailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they were able to accommodate the time of arrival and have our room ready!
Stayed 1 night in Jan 2025

8/10 Good

Michael

Disliked: Staff & service
Beautiful atmosphere and furnishings in main lobby and throughout. Poor cleaning service and only one of the main elevators to access rooms was working. Very inconvenient!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, room comfort

Door by pool needs to stay open

I went to jacuzzi and got locked out of the hotel and had to walk around the entire building in a bathing suit at 10:30pm at night. I was terrified!! Please leave at least one door open by the pool so this doesn’t happen to anyone else
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Albuquerque is a large, convention hotel, yet has quite a bit of charm in its lobby and other ground floor areas. Our room was functional, clean and had all of the amenities of this type of hotel. There is free valet parking staffed with friendly, go-the-extra-mile people. All staff were efficient, helpful, and friendly. It is located in the "Old Town" area, near museums, attractions, and restaurants. I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Alexander

Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful Hotel

We fell in love with the hotel when we walked in, the lobby was old style Albuquerque. The staff were all incredibly friendly and helpful. The food at the Mexican restaurant was delicious. Room was large and spacious. My only complaint was the uncomfortable mattress on the bed, my husband and I both had backaches in the morning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sweeann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel and helpful, friendly staff
Stayed 2 nights in Jan 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

marilyn

Traveled with partner
Disliked: Property conditions & facilities
Hotel lobby, rooms & restaurants are tired. Parking lot was completely full so street parking was only option. Fan in room runs very loud & poorly insulated room means noisy halls & neighbors. Bathroom is tiny & 2 bed room means double beds not queen. Only redeeming point is Old Town location & Sawmill across the st.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025