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Hotel Chaco

4.0 star property

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Photo gallery for Hotel Chaco

Relax and socialize in style on this spacious outdoor terrace with sofas and chairs, offering breathtaking city and mountain views.
Relax by the pool surrounded by a sleek building with balconies.
Experience the elegant lobby with a central glass door, textured stone walls, and woven light fixtures.
Relax in a spacious room with a large bed, seating area, and expansive window offering a view of the building's exterior.
Welcome to our lobby, featuring a high ceiling, stone wall, and central sculpture.

Popular amenities

  • Hot Tub
  • Parking included

Explore the area

Map
2000 Bellamah Avenue Northwest, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪7 min walk‬
  • Albuquerque Convention Center
    ‪3 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 510 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(115 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(22 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(65 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Balcony

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Fireplace

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • 510 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Balcony

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Accessible

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Fireplace (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Junior Room, 1 King Bed, Fireplace (Balcony)

  • 731 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Pet friendly
  • Restaurant
4.5 out of 5, Wonderful, (1293)
$220 nightly
The price is $220 total
includes taxes & fees
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About this property

Hotel Chaco

4-star hotel in Sawmill Area
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Valet parking is free. Additionally, a 24-hour fitness center, a bar/lounge, and a hot tub are onsite.
Hotel Chaco offers 118 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna. The spa is open select days.
In addition to a full-service spa, Hotel Chaco features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This 4-star property offers access to a business center and meeting rooms. This Albuquerque hotel also offers a 24-hour fitness center, a terrace, and gift shops/newsstands. Complimentary uncovered valet parking is available on site.

Hotel Chaco is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Level 5 - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Equinox Cafe and Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Equinox Cafe and Bar
  • Level 5

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping
  • Wine tasting room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Local artist showcase
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Partner property access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 100 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Chaco Albuquerque
Chaco Albuquerque
Hotel Chaco Hotel
Hotel Chaco Albuquerque
Hotel Chaco Hotel Albuquerque

Hotel Chaco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1001 reviews
Rating 8 - Good. 115 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

EVA, SHAKER HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was spacious and clean, and the staff were friendly and welcoming. The location is excellent—just a short walk to Old Town. However, there were a few disappointments. The hotel was undergoing renovations, and we were only informed via text message about the pool being unavailable a day before our arrival. Since we had a rental car and there was nearby construction, parking was confusing and unmarked; clearer instructions in advance would have been helpful. Additionally, we had issues with the TV—Netflix was inaccessible. Considering the price we paid, the experience didn’t quite meet our expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The rooms are very clean. The hotel is in a great location across from the Sawmill Market for a fun dining experience.
Stayed 3 nights in Apr 2025

8/10 Good

Preston

Liked: Cleanliness, staff & service
Good sray
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Dimitri

Restaurant wasn’t available for guests. Pool was closed. Register wasn’t working when we checked in.
Stayed 1 night in Apr 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, a pleasant experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

4/10 Poor

Robert, Las Vegas

Disliked: Staff & service, amenities
I will never stay at this property again. Construction and a closed pool happens but your failure at basic management made this review happen. Your staff at level 5 answering the phone were extremely rude and condescending. Unfortunately if you are not aware of how this “hotel” works, the staff made us feel stupid. This is not a great business strategy for hotels. Had to request room cleaning and the cleaning was irregular day to day. I will absolutely tell everyone I know how substandard your “hotel” truly is. A dozen other things too. Level 5 staff answering the phone are rude to those simply asking questions. Staff was unconcerned and not to be bothered. This is NOT even close to a 4 star. Unprofessional, uncaring and uncommitted.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jiayang

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staying
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 1 night in Apr 2025

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities
The property was beautiful. A bit disappointed to learn that the pool and hot tub were closed for servicing (without any notice). The gym was nice but lots of little things like 2 of the 5 treadmills didn’t work. Disappointed to pay a resort fee of $140 which paid for pool/hot tub (closed), gym (had to wait for treadmills), valet (didn’t use once as we were able to park right in front without a problem) and bottled water. That was some expensive water! Would have been nice if they offered to give a discount on the resort fee without pool/hot tub amenities.
Stayed 4 nights in Apr 2025

10/10 Excellent

Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice and near the market and historical district! Great facility!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorika

Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Traveled with family
Liked: Amenities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & location

Great hotel and location. We loved walking to old town and then eating at Sawmill Market right across the street. Rooms were very nice and public areas nicely appointed. The front desk staff was super helpful & friendly (a big shout out to Noah who was wonderful!).
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. I like the food options at the Saw Mill across the street.
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025