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Santa Ana Star Casino Hotel

3.0 star property

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Photo gallery for Santa Ana Star Casino Hotel

Front of property
Free toiletries, hair dryer, towels, soap
View from room
Banquet hall
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • Santa Ana Golf Club
    ‪12 min walk‬
  • J&R Vintage Auto Museum
    ‪18 min walk‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Accessible

View from room

Luxury Room, 2 Queen Beds, Accessible

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Santa Ana Star Casino Hotel

3-star Bernalillo hotel steps from Santa Ana Star Casino
This smoke-free hotel features 3 restaurants, an indoor pool, and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool.
Santa Ana Star Casino Hotel features 2 hot tubs and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 7 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site, along with a car charging station.

Santa Ana Star Casino Hotel is a smoke-free property.

The Original Mesa Grille - This family restaurant specializes in American cuisine and serves lunch and dinner.
Juniper Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Home Plate Bar G Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Quezada - Cantina - This bar serves dinner only. Open daily.
Lounge 54 - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 spa tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 17 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from February 24 2025 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2674 out of 3553 reviews
Rating 8 - Good. 541 out of 3553 reviews
Rating 6 - Okay. 176 out of 3553 reviews
Rating 4 - Poor. 78 out of 3553 reviews
Rating 2 - Terrible. 84 out of 3553 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very nice and staff is awesome!!! Definitely coming back
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Janey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property around the hotel/casino is nice and clean. There appeared to be security available although it wasn’t something I needed but I felt good knowing they were there.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juniper was the best steak house Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Alexsis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for access to the Sandoval Regional Medical center especially for out of towners. The heavy traffic on Hwy 550 is a hindrance but bearable
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and stay, thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Rooms were clean and good options to eat at close by.
Stayed 1 night in Nov 2024

2/10 Terrible

Theresa

Stayed 2 nights in Oct 2024

6/10 Okay

Rudy

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Kevin, Helotes

Liked: Cleanliness, staff & service, amenities
The young lady at the front desk was very nice. I did report my issue with no hot water for the shower. It was after 9:00 PM and they offered to have someone look at it, but I know the issue is the shower valve pressure balancer and they would have to move me to a new room. Since I was leaving early in the morning I just did a sponge bath using the sink (sink had hot water).
Stayed 1 night in Nov 2024

10/10 Excellent

Lia

Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big Brother Environment
We did a weekend family trip. The hotel is updated and rooms have been upgraded but when it came to the pool staff they make you feel very uncomfortable. You are required to use your room card to enter the pool area, not a big deal and very normal. But in addition to using your room card to even get into the pool area they also have a hostess right at the door as you enter ensuring you wear a pool wristband at all time. The pool person also constantly walks around the pool area checking if you still have the wristband on which made us feel very uncomfortable and like it was big brother. We took the kids to swim for a little bit in the morning before we checked out. The pool hostess rudely asked if we were going to get another night and once we said no. They continued to come up to us and give a count down of every 10 minutes till it was close to 11am. We were out of the pool by 11am gathering our things and they came up to our family with scissors to cut our wristbands in half. I had to get a manager involved. It was such a shame to see that type of treatment especially being charged at over $300/night plus we even bowled and ate at the casino!!!! Will NOT stay here ever again.
Stayed 1 night in Nov 2024

6/10 Okay

Edwin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Guest
There was no hot water to take a shower. Had to call maintenance to repair.
Stayed 1 night in Nov 2024

4/10 Poor

Shana, Sedro Woolley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and play!
We’ve stayed here several times while in the Albuquerque area and we love it. Great environment, the rooms are very nice and comfortable and the staff is friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Dianna

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st timer
The stay for 1 night was simply amazing. Although, when showering. I've notice the shower head water pressure was off and that the shower head would need replacement soon
Stayed 1 night in Nov 2024

10/10 Excellent

FRANCESCA

Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay anywhere else but here
Excellent all the way a little pricey but in my opinion worth it
Stayed 1 night in Nov 2024

10/10 Excellent

Gil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina

Stayed 1 night in Oct 2024