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Santa Ana Star Casino Hotel

3.0 star property

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Photo gallery for Santa Ana Star Casino Hotel

Front of property
Banquet hall
Fitness facility
Free toiletries, hair dryer, towels, soap
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • J&R Vintage Auto Museum
    ‪18 min walk‬
  • Santa Ana Star Center
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Accessible

View from room

Luxury Room, 2 Queen Beds, Accessible

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sandia Resort And Casino

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1096)
The price is $360
per night
$383 total
includes taxes & fees
Apr 8 - Apr 9
Sandia Resort And Casino

About this property

Santa Ana Star Casino Hotel

3-star Bernalillo hotel steps from Santa Ana Star Casino
This smoke-free hotel features 3 restaurants, an indoor pool, and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool.
Santa Ana Star Casino Hotel features 2 hot tubs and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 7 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site, along with a car charging station.

Santa Ana Star Casino Hotel is a smoke-free property.

The Original Mesa Grille - This family restaurant specializes in American cuisine and serves lunch and dinner.
Juniper Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Home Plate Bar G Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Quezada - Cantina - This bar serves dinner only. Open daily.
Lounge 54 - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 hot tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 17 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from February 24 2025 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2702 out of 3569 reviews
Rating 8 - Good. 530 out of 3569 reviews
Rating 6 - Okay. 176 out of 3569 reviews
Rating 4 - Poor. 75 out of 3569 reviews
Rating 2 - Terrible. 86 out of 3569 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel through Albuquerque 4 - 5 per year and always stay here. It has beautiful rooms and plenty of food choices.
Stayed 1 night in Dec 2024

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay
This is our second year taking our grandkids for Christmas and had the same issue with the shower. The shower takes about 20 minutes to get hot and it is annoying but other than that it is a nice place for kids
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt attention
Had a dog barking in the room next to us. Had to call front desk, and they addressed the situation straight away.
Stayed 1 night in Dec 2024

10/10 Excellent

Audrey Lynn

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie, Brooksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been staying here for about 8 years when we come into town to visit family. We love the location and the price. Also like the size, not so big that you have to walk miles to get from one area to another. Love the parking lot security! We've seen the improvements over time and they are great. Now it's time to do some updates: room refreshes, hall carpeting replacement, and most of all, the plumbing because the past year we found the showers to be either scalding hot or icy, no in-between. Yes we've told them about it many times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Tiffany

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming. Took our Christmas photo in their beautifully decorated lobby.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn’t have one conservative news station. It took 15 minutes before the shower water was hot enough to use. Not very green. And we were only on the 3rd floor! The water pressure was terrible. The bed was lumpy and very soft. My husband likes to play longer than I do. I like to relax in the room and watch TV. Every offensive channel with foul shows were the only choices on TV. We won’t return.
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll wanna stay here!
I always love staying here, the rooms are luxury, without the luxury price! The sunsets are amazing from the upper floors! Quiet, and wonderful amenities!!
Stayed 1 night in Oct 2024

10/10 Excellent

Krissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Juan C

Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Traveled with family
Liked: Amenities
Our check in staff was very welcoming. The room was clean, beds are super comfortable. Casino floor is clean as well. This is my second visit and I will definitely be back.
Stayed 1 night in Dec 2024

4/10 Poor

Alia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
For the price we paid - the room was sub-par - given that the coffee machine did not work, there was a used coffee insert sitting there from the prior guest. There was not single outlet to plug anything in in the bathroom, along with chipped old wood finish on the bathroom cabinet. The doors slamming everywhere and reverberating in our room was also super loud and chaotic.The hotel should at least provide hot coffee and real cream - a basic amenity at any hotel, especially since they don't offer a free continental breakfast. For the price we paid, we were disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay! No issues. Safe and clean rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Deena

Stayed 1 night in Oct 2024

10/10 Excellent

Traci, Bulverde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean and staff is friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Gisele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower was luke-cold. Very little warm water.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024