4/10 Poor
Verified traveler
Jan 21, 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT an 8 rating, more like -4 rating. Deceiving.
This is not a good 8 rating! The rating in hotels.com is deceiving, I recommend to double check rating and reviews in Google before booking here. I didn’t do so until after the fact, Google gives it a 6 rating.
The room we got the toilet handle was broken and the laminated wood floor was bubbling out. After calling the front desk we were promptly given another room in the same floor. The second room was clean, but with an overwhelming smell of cleaner/bleach. I was tired at that point and just wanted to sleep and decided to ignore the smell; big mistake, did not have a restful night.
The room is small liken a cruise cabin, the sliding door to the restroom would not close completely, it seemed off the track or off centered.
One of closet’s door does not fully open as the closet is in extremely close proximity to the AC/Cooler wall mounted unit. There is no way to access the ironing board.
The carpets are dirty with big stains.
The options for the included breakfast were biscuits and a bland water gravy, cereal, apples, mini biscuits and waffles. The breakfast room attendant started clearing up everything and turned off the juice dispenser 10 minutes before the end time when a lady and her child came in for breakfast. She would not turn it back on for the child and it wasn’t until I asked her to at least let the child get yogurt and a mini muffin. Not nice at all.
Verified traveler
Stayed 1 night in Jan 2025