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SureStay Hotel by Best Western Albuquerque Midtown

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Albuquerque Midtown

Business center
Room, 1 King Bed, Accessible | Individually furnished, desk, laptop workspace, iron/ironing board
Reception
Exterior
Room, 1 King Bed (Larger Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1635 Candelaria Boulevard Northeast, Albuquerque, NM, 87107
  • Indian Pueblo Cultural Center
    ‪4 min drive‬
  • University of New Mexico
    ‪4 min drive‬
  • University of New Mexico Hospital
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Hotel by Best Western Albuquerque Midtown

Hotel in Northeast Heights
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
SureStay Hotel by Best Western Albuquerque Midtown offers 83 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, SureStay Hotel by Best Western Albuquerque Midtown provides a hot tub and a fitness center. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, laundry facilities, and an ATM. Complimentary self parking is available on site.

SureStay Hotel by Best Western Albuquerque Midtown is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Red Roof Inn
Red Roof Inn Albuquerque
Red Roof Inn Motel Albuquerque
Red Roof Albuquerque
Red Roof Inn - Midtown Hotel Albuquerque
Rodeway Inn Motel Albuquerque
Rodeway Inn Albuquerque
Rodeway Albuquerque
Motel Rodeway Inn & Suites Albuquerque
Albuquerque Rodeway Inn & Suites Motel
Rodeway Inn & Suites Albuquerque
Albuquerque Inn Suites
Red Roof Inn Suites Albuquerque
Rodeway Inn
Rodeway
Motel Rodeway Inn & Suites
Rodeway Inn Suites
SureStay Hotel by Best Western Albuquerque Midtown Hotel
SureStay Hotel by Best Western Albuquerque Midtown Albuquerque

SureStay Hotel by Best Western Albuquerque Midtown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 781 reviews
Rating 8 - Good. 230 out of 781 reviews
Rating 6 - Okay. 138 out of 781 reviews
Rating 4 - Poor. 81 out of 781 reviews
Rating 2 - Terrible. 108 out of 781 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
I enjoyed my stay. I even had time to enjoy the hot tub. Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Rahul

Stayed 1 night in Nov 2024

10/10 Excellent

Katelin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

6/10 Okay

Bill

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept in my car
My stay was a very short stay. I chose the hotel based on price, reviews, and photographs. The price should have been $10 a night and not the $80.91 plus $150.00 security deposit. The front desk lady was kind and is not responsible for the horrible condition of the hotel is in. The entire hotel smelled of sewage. The room was disgusting. A mixture of cigarettes and sweat. Walls were dirty, floors dirty, and sheets stained. The window (with a view of the parking lot) had no lock. AC unit had a nice layer of grunge as well as the thermostat covered in dirty fingerprints. Lamp shades were damaged and filthy. Bathroom floor had a hole that was covered with vinyl flooring. Maybe fill in the hole before covering it up. I literally stood in the room for an hour. I did not touch anything or use anything. I did wash my face but used my soap and towel. I checked out immediately. The photographs online are obviously touched up. The room had a “The Hills Have Eyes” erie vibe. I should have known better. Any hotel that requires a $150 security deposit and no refund is a big sign. To the owner of this property: Have you no pride in ownership? Invest in your property and hire contractors that will make your hotel a great experience. Would you stay at your hotel. I highly doubt it. Remove all microwaves and bleach works wonders. Your hotel smells worse than a port-a-potty. Guess where I slept?
Stayed 1 night in Nov 2024

10/10 Excellent

LARRY, PONCA CITY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Stayed 1 night in Nov 2024

6/10 Okay

Eugene

Stayed 3 nights in Oct 2024

10/10 Excellent

Breonna T

Stayed 1 night in Oct 2024

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tom

Stayed 1 night in Oct 2024

4/10 Poor

Claudia

Disliked: Staff & service, property conditions & facilities
Stayed 3 days and TV never worked. We reported it as soon as we got there. They promised to take care of it multiple times but it was never solved.
Stayed 2 nights in Oct 2024

8/10 Good

Candy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly but no place to bring dog outside to go to washroom. Signs everywhere saying do not let pets in this area all around property but no alternatives offered
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2024

6/10 Okay

Tobias

Stayed 1 night in Oct 2024

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

8/10 Good

Carl

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine and clean. Very noisy at times.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sugar

Stayed 1 night in Oct 2024

2/10 Terrible

GENEVIEVE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 250.00 cash deposit for damages then had the neeve to put us in a room with Bathroom ceiling falling in and tub was cracked. Refrigerator had dents on the exterior also the inside was missing part, which made it very inconvenient to try to store drinks and food.The cable went out for four hours when we tried to call the front desk the phone in the room died. They sent a Maintenance guy he fixed the cable but nothing else. He stated he would make a note of it. Also the Hot tub was Very dirty. The water was brown You could literally see the dirt.When I notified the front desk she stated next time they could give me a different room. No Compensation. There is no next time ever
Stayed 2 nights in Sep 2024

6/10 Okay

Mary Kay

Traveled with partner, Traveled with family
Disliked: Amenities
I think it would be better to raise the rates than require a 150 dollar deposits. I wasnt comfortable with the hotel messing around with my checking account.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024