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Hotel Zazz

3.5 star property

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March 2025

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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Banana Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Serves dinner and happy hour
Banana Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪13 min walk‬
  • Popejoy Hall
    ‪20 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Banana Suite

Banana Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio King

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen ADA

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Queen ADA

  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

The Querque Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (3361)
The price is $74
per night
$86 total
includes taxes & fees
Feb 16 - Feb 17
The Querque Hotel

About this property

Hotel Zazz

3.5-star hotel in Nob Hill
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Hotel Zazz features an outdoor pool and a health club. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 100 square feet (9 square meters) include conference space. This Albuquerque hotel also offers spa services, multilingual staff, and karaoke. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an area shuttle within 17 miles is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2022.

Hotel Zazz is a smoke-free property.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 17 mi
  • Secured, uncovered self parking on site (USD 12 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 613 reviews" "
Rating 8 - Good. 110 out of 613 reviews" "
Rating 6 - Okay. 41 out of 613 reviews" "
Rating 4 - Poor. 21 out of 613 reviews" "
Rating 2 - Terrible. 27 out of 613 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubén
The place was fun and amazing bed was comfortable plenty of hot water safe place. The gentleman front desk was great Looking forward to coming back
Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences in albuquerque. From check in to check out. The lobby is beautiful and the aesthetic was very well thought out. It's clean and pristine. The room was carefully thought out as well and the bed was extremely comfortable. The room was very modern and clean. At night you would never know you were staying in a hotel it was quieter than a mouse in the house. They employees check in via text with you. The bathroom was clean and the water was hot. They have a speak easy which is hidden and the bartender wasn't the friendliest but I will not allow one person who may have been having a bad day (working on halloween) change my review. Around the hotel they have cute decor and a life size chess set. I will always stay with hotel Zazz. One little thing they have cute local hygiene products named Roozy and they smell amazing. Brought them to my baby niece. She was so happy to have them as her name is Rosy.
Stayed 3 nights in Oct 2024

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly suggest!
What a fun, creative place. You can't help but feel good with all the colorful surroundings and art! Area felt very safe and easy walking distance to great restaurants. The Speak Easy was a fun surprise and we enjoyed a few nightcaps there before heading to our room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lukasz

Stayed 1 night in Sep 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Colorful
Very friendly staff and a great location. Room was clean and colorful. I’d definitely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Lorraine

Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Very unique and interesting... wonderful staff and accomadations.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Steven David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures made it look better than it was. They're doing the best they can for what they have it wasn't bad staying there for a week and we enjoyed the people
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Mathew

Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique place to stay to say the least! Pretty much our go to place to stay in Alb. now. Convenient location to the Downs at Alb and just far enough way to be relatively safe near a rough part of town. Charge for parking should come with the room. Just Sayin.
Stayed 2 nights in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Stayed 4 nights in Oct 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service
My air conditioner stopped working. I was 3pm on a weekday when I noticed it, and instead of fixing it,k they moved me to another room, above the bar. The bar was noisy with thmping music through my floor until after 10pm. I complained and they tried to move me to a room that was not as good athe room I paid for, and it stunk of cigarettes. I had to complain again and was moved to a 4th room that was smaller than the room I booked and paid for. It was not a fun experience moving my bags all over the Motel.
Stayed 4 nights in Sep 2024

8/10 Good

Caryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
creative decor Upscale amenities for a small refurbished motel.
Stayed 1 night in Jul 2024

8/10 Good

Savanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zazz is a fun and modern motel that fits right in with Albuquerque's personality. Located in the Nob Hill district, it is within walking distance to restaurants, cafes, and shops. The staff were great and super friendly, and if you had any questions they were just a text message away. The rooms were bright and modern with colorful accents to really set them apart. Make sure you check out the speakeasy lounge and hang out by the pool.
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noise pollution
Avoid room 128. This room is located right next to the housekeeping quarters. We traveled for balloon fiesta and was looking forward to some rest and relaxation at the room. This was impossible anytime the housekeepers were in and out of that room. I brought this to the attention of the management and even though they had an available room to move me to they wanted to charge me an upgrade fee to move away from the noise. I will stay at another hotel for my future abq trips. This accommodation request was very appropriate yet management fought this regardless of the vacancy.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Creative vibe but wouldn't return
Loved the vibe and attention to detail. Here is what would keep us from returning: Staying in room 247 with an early morning flight and the Music/bass blasting while we are trying to sleep. Contacted front desk, said they would have them turn it down, didn't happen. Traffic noise - if we had more time I would have moved rooms. Safety - felt a bit uneasy with the yelling going on outside when we were loading up to leave at 4 this morning.
Stayed 1 night in Oct 2024