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Hotel Zazz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zazz

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Front of property
Reception
Serves dinner and happy hour

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    13 min walk
  • Popejoy Hall
    20 min walk
  • University of New Mexico Hospital
    3 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    9 min drive

Room options

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Queen

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio King

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Querque Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (3118)
The Querque Hotel

About this property

Hotel Zazz

3.5-star hotel in Nob Hill
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Hotel Zazz features an outdoor pool and a health club. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 100 square feet (9 square meters) include conference space. This Albuquerque hotel also offers spa services, multilingual staff, and karaoke. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an area shuttle within 17 miles is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2022.

Hotel Zazz is a smoke-free property.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 17 mi
  • Secured, uncovered self parking on site (USD 10 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 387 out of 574 reviews" "
Rating 8 - Good. 103 out of 574 reviews" "
Rating 6 - Okay. 37 out of 574 reviews" "
Rating 4 - Poor. 21 out of 574 reviews" "
Rating 2 - Terrible. 26 out of 574 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is such a view, there’s a pop of color in almost every corner. The room was clean and neat when we first arrived, and the service provided whenever you needed something was relatively fast. Sometimes though your messages wouldn’t be seen so your request wouldn’t be completed but you can always go to the front desk to get what you need. The windows in the room do let in a lot of noise, so if you struggle to sleep with noise it might be a slight issue.Overall, it was a great place to stay
Stayed 3 nights in Aug 2024

8/10 Good

gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did enjoy my stay room was clean and like the vibe along with the speak easy. Bartender could have been a little friendlier as last call was at 1 and bar closes at 2. over all would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Jingyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 2 nights in Aug 2024

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting quirky place. The staff was awesome. They have a great little bar in a hidden speakeasy. Highly recommend the expresso martini
Stayed 2 nights in Aug 2024

8/10 Good

Dannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

STEVEN

Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel facility was acceptable with upgraded beds and bathrooms. The neighborhood was okay, but maybe a little unsafe. Two good dining establishments were close. Breakfast across the street and an Italian restaurant 1 block down Central. Staff were reasonably pleasant, but the rooms were only serviced occasionally. Our perception was this facility was average.
Stayed 2 nights in Aug 2024

4/10 Poor

Chad

Disliked: Cleanliness, room comfort
Dirty and bugs
There were bugs on my shower curtain! I woke up with 2 bug bites in the morning. My room was tile throughout and the grout was originally white, it was so dirty it was black. It looked like months of dirt and who knows what. I emailed twice and called 3 times (left messages) text twice, all with no response or call back. Poor customer service by upper management!!! I will say that the lady at the front desk when I checked In was super nice and super helpful. Do not recommend staying here!
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the convenient Nob Hill location. Comfy room & bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay very quiet super clean friendly staff and a pretty comfortable bed !!
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good hotel. Hot water was turned off to the bathroom sink. Did not notice till the morning I was leaving. I'm sure they would have addressed it quickly though. All in all a decent place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
We chose this hotel due to the amazing artwork. We were not disappointed in anything here. Wonderful location, restaurants in walking distance, free parking, awesome staff. If i ever return to Albuquerque i will definitely be back here. Ive already referred it to my aunt who is coming for the balloon festival. Also loved the hidfen speakeasy, the pool, the giant chess set, and colorful chairs outside. Our room had this amazing giraffe on the wall. Absolutely perfect!
Stayed 2 nights in Aug 2024

8/10 Good

matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Stayed 3 nights in Jul 2024

10/10 Excellent

JOHNNY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun, colorful and full of style! We loved it! Will stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quirky motel, the double room was a little pricey for our short stay but delightful. Staff was friendly and helpful. Arrived late so had to park on the street. Loved the artistic touches...pops of color...and general feel of the property. The speak-easy looked inviting, but we didn't have time to check it out. Some of the art needed upkeep. The beds were comfy, the rooms were clean, and we walked across the street for a wonderful breakfast in the AM. Would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Traveled with group
Liked: Cleanliness, room comfort
Fantastic and fun decor
Stayed 1 night in Aug 2024

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zazzed Up
Outstanding stay. Incredibly cool vibe. Super friendly people. Neat bar and pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Dwight

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the university.
Stayed 4 nights in Jul 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zazz Matazz!!
What a fun place to stay!! From the cool, retro vibe, to the hidden speakeasy, and the awesome pool area (sad the “dive-in” was cancelled due to weather, Hotel Zazz is an experience, not just a place to lay your head. Within walking distance to a vibrant food and entertainment district, it checks all the boxes.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
X)
Stayed 2 nights in Jul 2024

10/10 Excellent

Krista

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the text communication and welcoming staff and messages! I love how the owner updated this historical hotel and will stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Carmel

Awesome boutique hotel.
Stayed 1 night in May 2024

4/10 Poor

Mary

Disliked: Staff & service, property conditions & facilities
Description in app was not accurate. It initially said they offered laundry area. There was no mention of parking fees. It was $10 to park in a very small, limited parking area. They hold $150 for incidentals where most other hotels are 30-50. The rooms were cute but not completely clean, specifically the bathroom.
Stayed 1 night in Jul 2024