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Hotel Zazz

3.5 star property
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Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
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1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Parking available
  • Housekeeping
$164
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪14 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Kirtland Air Force Base
    ‪7 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪5 min drive‬

Room options

View all photos for Double Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Copper King

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio King

9.6 out of 10
Exceptional
(14 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zazz

3.5-star hotel in Nob Hill
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Hotel Zazz features an outdoor pool and a health club. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 100 square feet (9 square meters) include conference space. This Albuquerque hotel also offers spa services, multilingual staff, and karaoke. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an area shuttle within 17 miles is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2022.

Hotel Zazz is a smoke-free property.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 17 mi
  • Secured, uncovered self parking on site (USD 12 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 809 reviews
Rating 8 - Good. 139 out of 809 reviews
Rating 6 - Okay. 60 out of 809 reviews
Rating 4 - Poor. 27 out of 809 reviews
Rating 2 - Terrible. 43 out of 809 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcos

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creative vibe - picture opportunity at every corner and the golden banana entry is one of the coolest hidden treasures of our experience
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ROLAND

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and funky. Great location
Stayed 1 night in Mar 2025

6/10 Okay

Kelly

Traveled with partner
Disliked: Amenities, property conditions & facilities
This was a trendy property with a unique vision, but we were very disappointed with the lack of communication for basic needs (rooms are not cleaned daily, parking is impossible after 8pm because of the bar, yet we pay $12 a night, etc…) We stayed 5 days and our room was cleaned ONCE. I was told I was texted this information, yet their wifi lacks reliability. Be aware that you are strictly rationed 1.5 towels per person, and exactly one teabag, one coffee pod and one creamer per person. I really wanted to love this experience and the emphasis on supporting local artists, but it’s clear management is cutting corners to save money and their staff is doing their best to manage the rules. Putting responsibility on paying customers is modern, but it’s just being cheap and that sadly ruins the experience.
Stayed 5 nights in May 2025

10/10 Excellent

Common Defense

Stayed 1 night in Jun 2025

10/10 Excellent

Sheila, Denver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best deep sleep I've ever had in a hotel. The staff were super friendly and helpful, and the hotel had a lot of unique features that we enjoyed.
Stayed 1 night in May 2025

10/10 Excellent

Brooklynn

Traveled with group
Liked: Amenities, property conditions & facilities
Great hotel super cool and colorful nice staff
Stayed 2 nights in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Gina

Stayed 2 nights in May 2025

10/10 Excellent

Randi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were all about safety and feeling at home. Made sure we were comfortable and respected our things when most establishments wouldn’t have. Very much a family environment with a cool atmosphere. Thank you Zazz!
Stayed 1 night in May 2025

10/10 Excellent

Ronnie

Loved it. Just wish we had a microwave in the room to heat up leftovers
Stayed 2 nights in May 2025

2/10 Terrible

Miranda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

It was Unique and artistic, i was excited to stay until, i saw the bathroom,i had 2 rooms and they were both nasty, the shower curtain had big yellow stains ,floor had hair and dirty spots all over, towels and robes had stains and toilets had yellow lines running down the side. It was to much. I told front desk about it and asked them for a refund cuz i was going to leave and they said there was a no refund policy with hotels.com but i had called them first and they called the front desk to help me get a refund but they told them no. So it was the hotel that didn't want to give my money back to me not hotels.com. so i left the hotel and had to find somewhere else to stay and list more then $300 .
Stayed 1 night in May 2025

10/10 Excellent

David, EASTON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique artistic route 66 hotel.
Stayed 1 night in May 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I originally discovered this hotel during New Mexico Burlesque Festival a couole years ago and attended the after parties at the SpeakEasy. Didnt stay there during that trip, but was really interested in staying. I thought it had a cool vibe, and I love refurbished gems. I travel through Abq often between Texas and Vegas...so decided to give it a shot. Loved it. I wish there was more parking because i had to park my car behind the building the first time, but that only happened once. So yes Ive been back a handful of times. Ive enjoyed it immensely , love that i could walk to nearby establishments, definitely want to try the spa and hot tub, and spend more than one night in passing. Its unique, comfy, artsy but not pretentious, and I definitely route fir this gem to do well and keep with their unique experience and continue to grow etc. Its a pretty cool spot, but still private enough when you just want to chill. Coming back each time I can when i pass through town and need to stop. Its a great "route 66" experience and one of those places that definitely can be chatted about in cool memories about traveling the historic route and definitely a stand out to recommend to others. Not just a hotel/motel, an experience!
Stayed 1 night in May 2025

6/10 Okay

Stanford

Traveled with family
Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome staff, great location and I loved the amenities, like the pool and speakeasy! Highly recommend!!
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property! It was awesome! The whole vibe was great. The staff were awesome as well...the night clerk helped me and my neice take goofy pics of ourselves...kudos to that guy!
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in May 2025

10/10 Excellent

Rhondaneisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting while Here In New Mexico working,TikTok told me everything I Needed to know.I was kinda sad I did get to head down to the Bar due to lack of sleep,But overall A great comfortable nice laid back Hotel To Relax at.Highly recommend
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not Recommend

This hotel is actually a Motel ( as another pointed out) It surely does not live up to its advertisement..... old motel , have to pay for parking plus they do NOT have enough parking for all guest therefore you must park on side of road!!!! Unheard of!!! Also the noise level is high due to the street it is on you can hear the noises all night long .... the rooms were clean but the outside of the motel looks awful , we actually were looking around when we arrived as it looks nasty
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

8/10 Good

Reya

Stayed 1 night in May 2025

2/10 Terrible

Marie

Traveled with partner
Did not know this was a “Motel” not a Hotel. This was false advertising! We did not stay there, it was off a main road and didn’t want the road noise.
Stayed 1 night in May 2025

10/10 Excellent

BRENDA, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
REALLY COOL AND CHILL PLACE. LOVE THE SPEAKEASY
Stayed 1 night in May 2025