Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
Public areas are equipped with complimentary wireless Internet access.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before 11:00 AM
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Property is also known as
Home2 Suites By Hilton Alcoa Knoxville Airport Hotel
Home2 Suites By Hilton Alcoa Knoxville Airport Alcoa
Home2 Suites By Hilton Alcoa Knoxville Airport Hotel Alcoa
Home2 Suites By Hilton Alcoa Knoxville Airport Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I really liked how much space was in my room. But I was especially impressed by a woman that worked at the front desk. She went above and beyond to help me with an issue I was having. It was not in her job description, but she took customer service to a new level.
This Hilton Home 2 was new, clean and conveniently located. Breakfast was good. The lobby was very clean. Check in and check out was quick and convenient.
Pull out sofa was comfortable but bed was a little too firm. Friendly service but breakfast was lacking. We would stay here again!
Charles
Stayed 1 night in Jun 2024
8/10 Good
Joseph
Jun 29, 2024
Joseph
Stayed 1 night in Jun 2024
2/10 Terrible
Joseph
Traveled with family
Jun 29, 2024
Disliked: Staff & service
Totally disappointing. When we arrived, no one was in the lobby to help, had to wait as the front desk was “away to help
Housekeeping”. Once finally checked in I get to my room to discover it wasn’t what I paid for. I booked for and paid for a 1 bedroom suite and ended up with a smaller , less expensive room. The only offer from the hired help. “Sorry, not my problem”. No offer other than basically too bad. Not an offer to credit part of the difference or anything. Basically just “too bad our system has a glitch”.