Hotel Santa Maria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Maria

Free daily buffet breakfast
Lobby
Interior
Interior
Minibar, desk, soundproofing, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Rua Dr. Francisco Zagalo 20, Alcobaça, 2460-041
  • Alcobaça Monastery
    4 min walk
  • Alcobaca Castle
    8 min walk
  • Parque Dos Monges
    4 min drive
  • Monte Real Air Base (QLR)
    41 min drive

Room options

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Basic Triple Room, 1 Bedroom

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Santa Maria

3-star Alcobaça hotel steps from Alcobaça Monastery
This smoke-free hotel features a bar/lounge, a meeting room, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Santa Maria offers 73 accommodations with minibars and complimentary toiletries. Televisions come with cable channels. Bathrooms include bathtubs and bidets.

This Alcobaça hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Santa Maria is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 194

Property is also known as

Hotel Santa Maria Alcobaca
Santa Maria Alcobaca
Hotel Santa Maria Alcobaça
Santa Maria Alcobaça
Hotel Hotel Santa Maria Alcobaça
Alcobaça Hotel Santa Maria Hotel
Santa Maria
Hotel Hotel Santa Maria
Hotel Santa Maria Hotel
Hotel Santa Maria Alcobaça
Hotel Santa Maria Hotel Alcobaça

Hotel Santa Maria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 103 out of 298 reviews" "
Rating 8 - Good. 135 out of 298 reviews" "
Rating 6 - Okay. 40 out of 298 reviews" "
Rating 4 - Poor. 12 out of 298 reviews" "
Rating 2 - Terrible. 8 out of 298 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Angelo M DA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for visiting Alcobaca sights
Stayed 1 night in May 2024

10/10 Excellent

Fati, Durham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the monastery. Clean and quiet.
Stayed 2 nights in Oct 2023

8/10 Good

Doron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel , nice city. Very good breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Traveled with partner
Disliked: Amenities
Typical for three star hotel. Ask for more pillows. Breakfast was ok
Stayed 3 nights in Sep 2023

8/10 Good

David

Traveled with partner
It was fine, little older, bed was fine close to restaurants
Stayed 3 nights in Sep 2023

8/10 Good

Rony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very spacious & all was tidy and clean! Hotel is just very outdated and in need of a renovation / redecoration.
Stayed 1 night in Aug 2023

8/10 Good

Alina, LeClaire

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, basic hotel in excellent location. Smelled a little funny but otherwise no complaints. Breakfast was adequate and coffee was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Lin

Traveled with partner
Liked: Staff & service
Centrally located, right in front of the monastery.
Stayed 3 nights in Apr 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Great hotel in an awesome location . We got the room with view of Monastery .
Stayed 1 night in Mar 2023

6/10 Okay

James

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Great location and views
The location could not be beat. Right across from the Monistrary. The bells rang til 10, which concerned us. We thought maybe they went all night. Parking cost to stay onsite but is free for the hotels lot up the hill. Easy walk to free parking and it seems secure. Hotel condition? Picture a beatire hotel from the early 70s and then only use half the lights. Bed was ok. Pillows were too soft and didn't support your head, even when folded.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

flora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, very comfortable and clean.
Stayed 3 nights in Sep 2022

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Great location, amazing views of Monastery, very comfortable, great service. Perfect location for easy access to bars and resturants.
Stayed 5 nights in Aug 2022

6/10 Okay

Nicolas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO AIRCONDITIONING + NO HOT WATER+STENCH SMELL
We got to the room assigned to us and the Air Conditioning was not working at all. We were assigned to another room and again the Air Conditioning was not working, despite the fact that we were told on both occasions that they were previously working - when not sure, maybe last year!!! The front office clerk, Ugo, tried to convince us that they were working in the past, but unfortunately we do not live in the past. We were told that the Air Conditioning company was to come the next day to look at our 2nd room unit, that did not work and had to sleep with the windows wide open of which a small bird flew in the middle of the night....We left in the morning with the fan on in hopes that the Air Conditioning company would fix it and to our dismay, when we got back in, it smelled like a dead rat/fish rottened in the room....Again, for the 3rd time, we complained, it was 10:30PM and told that the hotel was full and when we persisted that we do not sleep in a room with that smell in it, they found us another room, the 3rd room in 1.5 days....I know Ugo, the front office clerk tried his best but not telling us the truth and accommodating us properly from the first time was disappointing. Apparently the owners of the hotel were there and never appeared once to explain it to us. OH, forgot to mention, that we also ran out of hot water in the 3rd room they gave us . Not recommendable to say the least....
Stayed 2 nights in Aug 2022

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was GREAT. Our air conditioner in our room broke and they had us in a new room in short time. The breakfast on site was very good! There are plenty of restaurants within walking distance for dinner. It's a very clean and safe town. It's an older hotel but very clean.
Stayed 2 nights in May 2022

6/10 Okay

Moritz

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Scared by Hotels.com in Fatima
I really felt scared with this booking.WE did not realize, that the hotel was in another city, even though we asked for Fatima. Hotels.com already had my credit card, but insisted to add a new one!? We also had to pay again on checking. I will have to check the credit card
Stayed 3 nights in May 2022

10/10 Excellent

amaury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2022

10/10 Excellent

Aloyzas

Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appropriately rated. Staff was very helpful. Room somewhat spartan.
Stayed 1 night in Feb 2020

10/10 Excellent

floyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Santa Maria of Alcobaca
Perfect service and hospitality
Stayed 1 night in Oct 2019

8/10 Good

Carrie

Liked: Cleanliness, staff & service, room comfort
Location and price not luxury
We stayed one night at the hotel as part of a longer trip. We chose this hotel because it is located across from the Monastery. There is a parking lot above the hotel with free parking or you can pay an extra 5 euros to park in the small garage next to the front door. The staff was friendly and helpful upon arrival. Our room was located on the back side of the hotel. It had a large window and small window that opened wide to let in the fresh air. The room was a good size and the bed fairly comfortable. The breakfast buffet the next morning had many choices - something for everyone. The hotel is very affordable, but don't expect luxury. The room we stayed in and the hotel itself were dated. Having said that, we understood what we had booked and had a pleasant stay.
Stayed 1 night in Jul 2019