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Hotel Sercotel Ciutat d'Alcoi

4.0 star property

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Photo gallery for Hotel Sercotel Ciutat d'Alcoi

Property amenity
Premium Double Room | 1 bedroom, minibar, in-room safe, desk
Outdoor banquet area
Hallway
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Room service
  • 24/7 front desk
$66
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Calle Colon, 1, Alcoy, Alicante, 3802
  • Plaza de Espana
    ‪8 min walk‬
  • Church of Santa Maria
    ‪8 min walk‬
  • MUBOMA Firefighter Museum
    ‪12 min walk‬
  • Alicante (ALC-Alicante Intl.)
    ‪52 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, desk

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Sercotel Ciutat d'Alcoi

4-star Alcoy hotel with coffee shop/cafe
Along with a health club, this smoke-free hotel has a 24-hour business center and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Sercotel Ciutat d'Alcoi offers 84 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 9268 square feet (861 square meters) include a conference center. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a health club, a library, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Hotel Sercotel Ciutat d'Alcoi is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (9,268 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.9 for adults and EUR 10.9 for children
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Hotel Sercotel Ciutat d'Alcoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 248 reviews
Rating 8 - Good. 67 out of 248 reviews
Rating 6 - Okay. 20 out of 248 reviews
Rating 4 - Poor. 2 out of 248 reviews
Rating 2 - Terrible. 4 out of 248 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marzieh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
around the area.
Stayed 5 nights in Apr 2025

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeongin

Stayed 1 night in Apr 2025

10/10 Excellent

Sasa

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff And very local to the amenities I was visiting
Stayed 4 nights in Dec 2024

8/10 Good

Sergio Jose Brito

Good
Stayed 5 nights in Dec 2024

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi Soain

It was okay covered the basic needs and was an elevated stay for the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Cravat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Simon

Stayed 4 nights in Aug 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilkay, Lynbrook

Traveled with group
Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024

10/10 Excellent

Gustavo, Volketswil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023

10/10 Excellent

Eduardo, Knoxville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charm of luxury in a small town.
Stayed 1 night in Nov 2023

8/10 Good

Onder

Stayed 1 night in Aug 2023

10/10 Excellent

Branimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023

10/10 Excellent

Krzysztof

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in old town in the mountains. Clean with nice breakfast bar, clean bathroom and rooms. Shopping options near by with small cafe, bakery and shopping centre. Parking easy around for free.
Stayed 1 night in Jul 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight visit

Very good Shame the bar was t open
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness

No privacy in the bathroom

The room over looked a car park building. There was a shortage of plug sockets ..it was as if thecroom was set up for one person staying. Therexwas only a single socket on one side of the bed. The bathroom was awful it there was a glass wall around the loo so you can watch your partner on thecloo. Then the room smells as its not partioned off properly. The room was dark and gloomy. The shower was dangerous it was so slippy. Ivwould notcrecommend this hotel for older guests at all. The bathroom doorcwas difficult to open.
Stayed 1 night in Jul 2023

2/10 Terrible

Adrian

Stayed 1 night in Apr 2023

10/10 Excellent

Enedino Maldonado

Liked: Staff & service, amenities, property conditions & facilities
Everyone in the hotel is great ,
Stayed 3 nights in Feb 2023

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jan 2023