Best Western Of Alexandria Inn & Suites & Conference Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Of Alexandria Inn & Suites & Conference Center

Iron/ironing board, free WiFi, bed sheets
Indoor pool
Exterior
Property amenity
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
2720 N MacArthur Drive, Alexandria, LA, 71303
  • Southern Forest Heritage Museum & Research Center
    15 min walk
  • Kent Plantation House
    15 min walk
  • Riverside Hospital
    2 min drive
  • Alexandria, LA (AEX-Alexandria Intl.)
    9 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Of Alexandria Inn & Suites & Conference Center

Alexandria hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Best Western Of Alexandria Inn & Suites & Conference Center offers 187 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

This Alexandria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Of Alexandria Inn & Suites & Conference Center features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3300 square feet (307 square meters) include a conference center. This Alexandria hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Best Western Of Alexandria Inn & Suites & Conference Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Conference center (3,300 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alexandria Best Western
Best Western Alexandria
Best Western Alexandria Inn
Best Western Alexandria Hotel Alexandria
Best Western Alexandria Hotel

Best Western Of Alexandria Inn & Suites & Conference Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1004 reviews" "
Rating 8 - Good. 270 out of 1004 reviews" "
Rating 6 - Okay. 147 out of 1004 reviews" "
Rating 4 - Poor. 114 out of 1004 reviews" "
Rating 2 - Terrible. 126 out of 1004 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Quiet room accessible from inside the hotel or outside by parking. Large breakfast with lots of options that opens up at 6am! Being a traveling nurse this was great! Comfortable beds!
Stayed 1 night in Aug 2024

8/10 Good

Fidel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dwana

Stayed 2 nights in Jul 2024

2/10 Terrible

Dontrell

Disliked: Cleanliness, staff & service, property conditions & facilities
👎
Stayed 2 nights in Jul 2024

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast every morning were awesome. They had a nice swimming pool area.
Stayed 4 nights in Jul 2024

8/10 Good

DWAYNE

Awesome breakfast and pool area
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't find anything I didn't like. The hotel had a great environment for a romantic evening.
Stayed 1 night in Jul 2024

10/10 Excellent

NYIMA

Stayed 1 night in Jul 2024

10/10 Excellent

Alejandra, New Iberia

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Birthday, Happy Holiday (4th of July)
The room was beautiful, not like the pictures but more modern in an comfortable cozy kind of way. Breakfast gives you so many options hot, cooked, self made. Just delicious. Only problems we had were because they were renovating the keys didnt work to into the sections where the amenities. There was also construction concrete everywhere, had to stay alert for my kids safety with this furniture. And jacuzzi was out of order
Stayed 1 night in Jul 2024

2/10 Terrible

Margarita

Stayed 3 nights in Jul 2024

4/10 Poor

Blessed

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Gonna start by saying that we have rented a room at this hotel yearly since 2017. We have always loved it here! After this visit, im unsure if we'll stay again. Room1-when we got to the room all the lights were on, the TVs were on, the AC was blowing away (room was nice & cold), there was 1 of the beds unmade, and garbage in the trash still. Ashely at the front desk was apologetic and got us a new room right away (thank you!). Room2-the room smelled off but we were now in a huge hurry so turned the AC on and unpacked. When we got back around midnight it was no better and we decided to address it in the morning. I couldnt sleep the smell was so bad so i woke everyone up at 7am and sent my husband to move us while we repacked. I found the smell, gray mold in the cabinet! My husband later found it on the dust ruffle of the bed too. The man at the front said they would not move us again and we needed to contact Expedia, i was so upset cuz its not Expedia's fault your staff left a room with trash and unmade beds (room1) and visible mold (room2). The lady there (didnt get her name) swapped our room for us and refunded us the first night (So thank yall for that, it was very appreciated!). Room3- clean and lovely, but one of the TVs wouldnt "unlock" so maintenance said they could move us again...NO THANK YOU! He is the nicest guy, we've seen him for about 5 years of us coming here and he was doing his best. I appreciate her making it right, but get someone to do a DEEP clean plz!
Stayed 4 nights in Jul 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this Best Western
This hotel is a nice one. We stayed in the queen suite and it wasn't much more expensive than a regular room. The hotel is under going renovations right now but it didn't affect our stay. It's a clean hotel. I thought the bed was comfortable but my husband thought it was hard. My one and only complaint is that the walls need sound-proofing. There was a large family in the room next to ours and they were very noisy. The walls hardly muffled their noise. The room on the other side of us had a little barking dog and we could here it through the walls. Other than that though, it was a nice relaxing stay. The location is good. Not far off the interstate. There are lots of food places and a grocery store close by. The hotel is worth the money. I will stay again. I just hope they sound proof the walls.
Stayed 4 nights in Jul 2024

6/10 Okay

David

Disliked: Room comfort
No food
Ran out of food and no one to help out at breakfast
Stayed 2 nights in Jul 2024

8/10 Good

Argena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Comfortable beds, Ac great. Only concerns are very low toilet seat. Just 1 extremely small trash can that only held 3 16.9 coke bottles.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful
Staff was very friendly and helpful. The hotel is being remodeled, but they kept it from interfering too much. Very pleased
Stayed 3 nights in Jun 2024

10/10 Excellent

DWNY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeling going on but very pleasant and helpful
Stayed 1 night in Jun 2024

4/10 Poor

Leigh Ann

Aggravating
First room was dirty, second room - had to enter through glass doors which keys would not work, third room was ok but over an hour of our time was wasted trying to find a room so that we could shower and relax after a nine hour drive. We thought everything was fine but we ended up spending the entire weekend trying to open entrance doors to get to our room because, again, the keys didn’t work. It was not fun having to go from door to door trying to get inside the building in 90 degree weather.
Stayed 3 nights in Jun 2024

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in room.
Stayed 1 night in May 2024

8/10 Good

Melody

Liked: Staff & service, property conditions & facilities, room comfort
Nice. Yummy breakfast. Hottttt water
We enjoyed our stay. Great breakfast and staff was very quick when we needed something. I’d stay again. Super hot water and cold ac. Appreciated the shampoo and conditioner and body wash in the shower!! Even had a min refrigerator.
Stayed 1 night in Jun 2024

8/10 Good

shirley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was welcoming and helpful. COLD A/C!!!! Blankets delivered to room promptly and with a smile. Excellent breakfast variety (except for not having brown sugar for the oatmeal.) Scrambled eggs were made from REAL eggs! Great value when traveling with 4 adults & 2 children.
Stayed 1 night in Jun 2024

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness
Expedia listed as pet friendly, but when I checked in, the rep said no pets allowed.
Stayed 2 nights in May 2024

10/10 Excellent

CHIRAG

Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and courteous.
Stayed 1 night in May 2024