Best Western Of Alexandria Inn & Suites & Conference Center

2.5 star property

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Photo gallery for Best Western Of Alexandria Inn & Suites & Conference Center

Iron/ironing board, free WiFi, bed sheets
Property amenity
Indoor pool
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2720 N MacArthur Drive, Alexandria, LA, 71303
  • Southern Forest Heritage Museum & Research Center
    ‪15 min walk‬
  • Kent Plantation House
    ‪15 min walk‬
  • Riverside Hospital
    ‪2 min drive‬
  • Alexandria, LA (AEX-Alexandria Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Of Alexandria Inn & Suites & Conference Center

Alexandria hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Best Western Of Alexandria Inn & Suites & Conference Center offers 187 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

This Alexandria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Of Alexandria Inn & Suites & Conference Center features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3300 square feet (307 square meters) include a conference center. This Alexandria hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Best Western Of Alexandria Inn & Suites & Conference Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station
  • Conference center (3,300 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alexandria Best Western
Best Western Alexandria
Best Western Alexandria Inn
Best Western Alexandria Hotel Alexandria
Best Western Alexandria Hotel

Best Western Of Alexandria Inn & Suites & Conference Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 145 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 127 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yaquel

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Haley

Stayed 1 night in Nov 2024

10/10 Excellent

Petra S.

Liked: Cleanliness, staff & service
I like that they gave me an indoor room that is inside with the dining area. That is amazing how you all have that.
Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at!
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Will stay somewhere else next time...
They had trouble checking me in because i booked using a 3rd party (hotels. Com) traveling with a dog, and they weren't sure what they were doing with the check in. The room was very outdated and the bed was not comfortable. There was trash under the bed. When I checked in they gave me a map of the buildings and told me i could park right in front of our room when in fact there was another building right in front of our room so we had to park in a side parking lot and walk to find our room. They were in the process of renovating the lobby so hopefully those renovations continue throughout all the buildings.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
We live in the same city less than 15 miles from the Best Western. Use this hotel for most overnight stays for patty’s at the convention center. Works out perfect ! Just walk to your room. They are under remodeling now. Certainly time to change the furniture.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean in middle of renovation.
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass this one up
This was the worst Best Western we’ve ever stayed in. Check in was ok, that’s was about only good thing I can add. The rooms smelled like mildew and the top blanket on bed was dirty. No hairdryer and we asked for clean blankets and they were given to us wadded up like they were taken off someone else’s bed waiting to be washed. We stayed one night, it took 30 minutes to check out because no one was in the lobby. My husband had to drive around the outside of the hotel to find someone to tell they had people waiting in the lobby. Definitely will not be back. It’s under construction in the lobby, no complaints on that, because you can see it will beautiful entrance and lobby once completed.
Stayed 1 night in Oct 2024

2/10 Terrible

Bailey

Stayed 1 night in Sep 2024

10/10 Excellent

DaVetric

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

SYLVIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will only stay here while in the are
This hotel has been remodeled and is very nice. I have stayed here twice..once during the beginning stages on the remodel and again not too long ago. The location is perfect. The food is great.
Stayed 1 night in Aug 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Shari

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff WERE EXTREMELY RUDE!!! WHEN WE GOT RUDE BACK, THEY WERE SHOCKED. WE ARE DIAMOND ELITE MEMBERS AND CHOSE BEST WESTERN BUT WILL NEVER EVER DO SO AGAIN!!
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Liked: Cleanliness
Below Average Best Western
This hotel was under renovations when I stayed, but luckily I was in a part of the hotel that was not under construction and entered from the inside (part of the hotel the rooms are accessed via outside, like a motel). The hotel staff at check-in was less-than-friendly and unlike most Best Westerns that charge a MAX of $30 for a pet fee, this Best Western because they are "privately owned and operated" charges $30 per pet. Which is crappy. Additionally, whatever cleaning stuff they use for the room was excessive. Overall, this was a below-average Best Western.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristy

Liked: Staff & service
The room had a horrible oder but all else the stay was nice. It will be a veey nice place once the construction ia done
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat and clean even with major construction going on in the lobby. Rooms were clean. A/C was super cold.
Stayed 1 night in Sep 2024

2/10 Terrible

Evelyn Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Martisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Hedy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in took 30 minutes and the clerk was very rude treating customers like it was our fault that the hotel was not organized.My room was filthy so I politely asked the front desk if someone can clean before we settled in but instead I got a very angry lady who came to my room being very aggressive and making excuses as to why the room was dirty. She said that they don't have time to clean every room. They also took an extra $200 payment from by bank. The pool and breakfast area is very nice but the people are running the place In the ground and it's sad because This place has potential to be a great hotel but it's not going to happen under current management.
Stayed 2 nights in Sep 2024

8/10 Good

Keeley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Milton

Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when heading south. Nice, quiet and totally reevated rooms.
Stayed 1 night in Aug 2024