*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Helnan Royal Hotel like an outdoor pool and a fitness center.
Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers a steam room, a garden, and a terrace. Parking is available onsite for a surcharge.
Helnan Royal Hotel has designated areas for smoking.
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Dry cleaning/laundry service
- Limo or town car service available
- Valet parking (surcharge)
- On private beach
- Conference space size (meters) - 1100
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Total number of rooms - 218
- Barbecue grill(s)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Beach sun loungers
- Steam room
- Free WiFi
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 3
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 5
- Conference space size (feet) - 11836
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Television in common areas
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- DVD player
Room Amenities
Helnan Royal Hotel offers 218 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Balcony
- Room service (24 hours)
- Soundproofed rooms
- Turndown service
- DVD player
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- LCD TV
- TV size measurement: inch
- Connecting/adjoining rooms available
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 3
- Mini-fridge
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Alexandrina - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Al Arz - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Asia House - This restaurant specializes in Asian cuisine and serves lunch and dinner.
La Piazza - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Royal Gardens - This restaurant specializes in Asian cuisine and overlooks the pool.
24-hour room service is available.
Spa Services
Helnan Beach SPA has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Manicures and pedicures
- Body treatments
- Facial treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Windsurfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
- Valet parking fee: USD 5 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Gloves are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
Pet Policy
- Pets not allowed
We should mention
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Contactless check-in and contactless check-out are available.
Hotel Names
- Helnan
- Helnan Hotel
- Helnan Palestine
- Helnan Palestine Alexandria
- Helnan Palestine Hotel
- Helnan Palestine Hotel Alexandria
Hotel Reviews
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