Holiday Inn Express & Suites Alexandria, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Alexandria, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Reception
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Outdoor pool, sun loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
2340 N Macarthur Dr, Alexandria, LA, 71303
  • Southern Forest Heritage Museum & Research Center
    13 min walk
  • Kent Plantation House
    18 min walk
  • Riverside Hospital
    2 min drive
  • Alexandria, LA (AEX-Alexandria Intl.)
    9 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Wet Bar)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Alexandria, an IHG Hotel

Alexandria hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Alexandria, an IHG Hotel offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Alexandria, an IHG Hotel features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72.4205 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alexandria Holiday Inn Express
Holiday Inn Express Alexandria
Holiday Inn Express Hotel Alexandria
Holiday Inn Express Alexandria Hotel
Holiday Inn Express Suites Alexandria
Holiday Inn Express And Suites Alexandria-Fort Belvoir
Inn Express Alexandria

Holiday Inn Express & Suites Alexandria, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 205 out of 400 reviews" "
Rating 8 - Good. 96 out of 400 reviews" "
Rating 6 - Okay. 45 out of 400 reviews" "
Rating 4 - Poor. 24 out of 400 reviews" "
Rating 2 - Terrible. 30 out of 400 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lana, Kinder

Liked: Cleanliness
There was no breakfast due to no worker
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel
This property is always clean and well maintained. Staff is friendly and helpful. We stay here at least twice a year, add it is always a pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Business traveler
Disliked: Amenities
All is well and comfortable as expected
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicap accessible room was excellent in that my wife is in a wheelchair.
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a safe part of town and quit
Stayed 1 night in Jun 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Courtney, Republic

Disliked: Cleanliness, staff & service, property conditions & facilities
Giant cockroach in my room, staff tried to say it wasn't a roach. Moved me rooms at 11pm. Very disappointed. Other than the bugs and condescending night staff the facility appeared nice. Wish I could attach a photo of the cockroach.
Stayed 2 nights in Jun 2024

4/10 Poor

Gwendolyn S

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I really appreciated Jodie the young lady who checked us in on Wednesday late afternoon. May 22, 2024 She was an excellent representative of Holiday Inn. Please thank her.
Stayed 4 nights in May 2024

10/10 Excellent

Carolyn, Chateaugay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean. Friendly staff
Stayed 1 night in Apr 2024

6/10 Okay

Leslie

I didn’t get my points
Stayed 1 night in Apr 2024

8/10 Good

Tess

Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

6/10 Okay

Ronald

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at Holiday in Expreses before and have been very impressed. Not this one. Property interior seemed worn and outdated. Had a a Musty smell and and the room had dirty smell similar to a dirty laundry smell. Was so tired, I didn’t mention it. The mattress was very comfortable and the breakfast staff was very kind.
Stayed 1 night in Mar 2024

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff at check-in was very nice. We arrived late so we basically went in and went to bed. The next mornings we noticed the room was filthy. The microwave had a mess inside it and around the outside of it. The bathroom was not clean, the tile floor looked to have not been mopped.
Stayed 1 night in Mar 2024

8/10 Good

Julianna

Liked: Cleanliness, property conditions & facilities
Clean friendly staff and good parking
Stayed 1 night in Feb 2024

10/10 Excellent

Nakeisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious! I enjoyed my stay.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Stayed 5 nights in Feb 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took forever for water to get hot at night, then very low water pressure. Very good breakfast.
Stayed 2 nights in Feb 2024

8/10 Good

Zach

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful. Lia was solid in booking me. The hotel had an issue on the booking end but they sorted it out and assisted me well. Really appreciated that versus the standard corporate stance of “there’s nothing we can do”.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean and quiet.
Stayed 5 nights in Feb 2024

10/10 Excellent

ALLISON, Crestwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Everything was fine
The first room we checked into had a nonfunctioning toilet, but the front desk was able to move us to a different room. We stayed for only one night but the room was fine. Some of our towels were dingy and stained, even though they smelled clean.The chocolate milk at breakfast was spoiled even though it was in date, but the coffee was very good. The staff was very polite.
Stayed 1 night in Dec 2023

8/10 Good

Glenn, Kingwood

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service at check in. Room spacious but could use a better cleaning.
Stayed 1 night in Dec 2023