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Queen of the Loch, Balloch by Marston's Inns

4.0 star property

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Photo gallery for Queen of the Loch, Balloch by Marston's Inns

Daily full breakfast (GBP 8.75 per person)
Children's area
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Garden
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
$73
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
Old Luss Road, Alexandria, Scotland, G83 8QW
  • Place, SEA LIFE Loch Lomond Aquarium
    ‪6 min walk‬
  • Place, Loch Lomond Shores
    ‪7 min walk‬
  • Place, Loch Lomond
    ‪9 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪20 min drive‬

Room options

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Accessible

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Queen of the Loch, Balloch by Marston's Inns

4-star Alexandria inn walkable to Loch Lomond
A restaurant, a bar/lounge, and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided.
Queen of the Loch, Balloch by Marston's Inns offers 27 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Alexandria inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Queen of the Loch, Balloch by Marston's Inns is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Queen of the Loch, Balloch by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Queen Loch Marston's Inns Inn
Queen Loch Marston's Inns
Queen Marston's Inns Inn
Queen Loch Marston's Inns Inn Alexandria
Queen Loch Marston's Inns Alexandria
Inn Queen Of The Loch by Marston's Inns Alexandria
Alexandria Queen Of The Loch by Marston's Inns Inn
Queen Of The Loch by Marston's Inns Alexandria
Queen Loch Marston's Inns Inn
Queen Loch Marston's Inns
Inn Queen Of The Loch by Marston's Inns
Queen Of The Loch by Marston's Inns
Queen of the Loch, Balloch by Marston's Inns Inn
Queen of the Loch, Balloch by Marston's Inns Alexandria
Queen of the Loch, Balloch by Marston's Inns Inn Alexandria

Reviews

Queen of the Loch, Balloch by Marston's Inns Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 341 out of 662 reviews
Rating 8 - Good. 207 out of 662 reviews
Rating 6 - Okay. 87 out of 662 reviews
Rating 4 - Poor. 17 out of 662 reviews
Rating 2 - Terrible. 10 out of 662 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent

Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in a Marstons Inn but really was pleasantly surprised! Lovely location on Balloch, quiet room and fairly big. Lots of parking and restaurants alongside was decent pub food. Only disappointing bits was air conditioning was there (big thumbs up in the gorgeous weather we had) but sadly it didn’t really work… set at lowest temp of 19 it never moved off the first fan speed. If you stood next to it you could feel a slight cooling. Otherwise the family room we had was really good. Very clean and bigger than expected. I’d say a half star above the premier inn type. All in all we had a great stay and would definitely consider Marston Inns for future northern stays….
Stayed 2 nights in Aug 2025

6/10 Okay

Samira

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Overall pretty good. Quiet and they have good food.
Stayed 2 nights in Aug 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the job as an overnight stay, although pillows are flimsy and bad quality and the mattress was like a pancake at the head-end. Overall it was fine in the end, but I understand other people might struggle on that mattress. Had breakfast at the restaurant which was amazing, staff were all friendly and attentive. Great experience for an early start.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Traveled with family
Disliked: Cleanliness, staff & service
Bathroom smelt unclean. no lift in hotel so had to carry a buggy up the stairs to then get to the room and a bed be blocking the door so couldn’t get the buggy in the door.
Stayed 1 night in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about these premises , very open And lovely outside lounge furnishings, and lovely staff
Stayed 1 night in Aug 2025

10/10 Excellent

Murray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice continental breakfast lots of options
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Kathryn

Traveled with family
Disliked: Amenities
We reserved a twin room for two non couple adults. On arriving we found that we were given a double (1 bed). When we asked to either change or for staff to separate the beds, we were told no one was available. We offered to separate the beds ourselves if we could just have the linens and were told that staff didnt have access to the linen cupboard. We were given one extra comforter and tokd that the beds would be made right in the morning. We separated the beds ourselves and improvised with what we had. The next day staff didnt touch the room...no new linens, no new towels, no tea bags, nothing. Our final day we were given two twin comforters, but our improvised linens (improvised by us) were not changed. Staff was never available to assist us as they were busy with patrons of the bar and restaurant. There is no dedicated staff for the hotel. There is no closet, no space to dry wet clothes (for a hotel in the Scottish highlands), very few amenities. I would not recommend staying here.
Stayed 3 nights in Jul 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a night after a wedding and room was good
Stayed 1 night in Jul 2025

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll admit checking into the property inside of a restaurant was not expected. The check-in notes should probably mention this. The servers in the restaurant were very good especially Natasha. The WiFi was pretty much worthless. The property was clean and had ample parking spots.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds. Helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was easy to get to from the train.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very small, dated rooms. Uncomfortable beds. Very budget-level.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad Emran Islam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay

Stayed 1 night in Jul 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly!
Stayed 1 night in Jul 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good clean quiet hotel
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Traveled with family
Liked: Amenities, property conditions & facilities
Toilet seat was loose and there was mould on the bathroom ceiling. The room was spacious and well presented, good power shower. One of the barmen in the restaurant/pub wasn't friendly or approachable, didn't really want to help and clearly didn't want to be there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I liked it all there was nothing we didn't like
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean. Modern. Nice restaurant next door. Lots of parking. Friendly staff. Good value.
Stayed 1 night in Jun 2025