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Sheraton Montazah Hotel

5.0 star property

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Photo gallery for Sheraton Montazah Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Presidential Suite, 1 King Bed, Smoking | Living room | 49-inch LED TV with satellite channels, Smart TV
View from property
View from room
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Corniche Road, Alexandria
  • Montazah Palace
    ‪13 min walk‬
  • San Stefano Grand Plaza
    ‪7 min drive‬
  • Montazah Beach
    ‪10 min drive‬
  • Alexandria (ALY-Alexandria Intl.)
    ‪38 min drive‬

Room options

View all photos for Club Room, 2 Twin Beds, Smoking, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Twin Beds, Smoking, City View (Balcony)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed, Balcony, City View

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 Queen Bed, Balcony, City View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Balcony, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, Balcony, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Smoking, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Smoking, City View (Balcony)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Smoking, City View (Balcony)

Room, 2 Twin Beds, Smoking, City View (Balcony) | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, Smoking, City View (Balcony)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Royal Suite, 1 King Bed

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony, Sea View

Junior Suite, 1 Queen Bed, Balcony, Sea View | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed, Balcony, Sea View

  • 517 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking | Living room | 49-inch LED TV with satellite channels, Smart TV

Presidential Suite, 1 King Bed, Smoking

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Queen Bed, Smoking, City View

Club Suite, 1 Queen Bed, Smoking, City View | Minibar, in-room safe, desk, iron/ironing board

Club Suite, 1 Queen Bed, Smoking, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite, 1 Queen Bed, Smoking, Garden View

Club Suite, 1 Queen Bed, Smoking, Garden View | Minibar, in-room safe, desk, iron/ironing board

Club Suite, 1 Queen Bed, Smoking, Garden View

  • 517 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds, Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Twin Beds, Smoking, Sea View (Balcony)

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed, Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 Queen Bed, Smoking, Sea View (Balcony)

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Balcony, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Smoking, Sea View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, Smoking, Sea View (Balcony)

  • 258 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Smoking, City View (Balcony)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, Smoking, City View (Balcony)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Balcony, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Balcony, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from room

Hilton Alexandria Corniche

  • On private beach
  • Pool
  • Hot Tub
  • Spa
3.9 out of 5, Good, (391)
The price is $97
per night
$125 total
includes taxes & fees
Apr 2 - Apr 3
Hilton Alexandria Corniche

About this property

Sheraton Montazah Hotel

Hotel in Al-Muntazah
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna. Housekeeping is available on request.
Sheraton Montazah Hotel offers 289 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 49-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a seasonal outdoor pool and a children's pool, Sheraton Montazah Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 5511 square feet (512 square meters) include conference space. This beach hotel also offers a terrace, a vending machine, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Sheraton Montazah Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
La Mamma Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Cafe Coquillage - This café serves breakfast, lunch, and dinner. Open daily.
Café Rendez Vous - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Aquarius Discotheque - This bar serves light fare only. Open daily.
Caesar Bar - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered self parking on site (EGP 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EGP 600 for adults and EGP 300 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius Discotheque
  • Caesar Bar
  • Cafe Coquillage
  • Café Rendez Vous
  • La Mamma Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 5,511 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EGP 400.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EGP 600 for adults and EGP 300 for children
  • Airport shuttle fee: EGP 1500 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: EGP 150 per day
  • Rollaway bed fee: EGP 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The seasonal pool will be open from April 25 to October 31
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Montazah
Hotel Sheraton Montazah
Montazah Hotel
Montazah Sheraton
Montazah Sheraton Hotel
Sheraton Hotel Montazah
Sheraton Montazah
Sheraton Montazah Alexandria
Sheraton Montazah Hotel
Sheraton Montazah Hotel Alexandria
Alexandria Sheraton
Sheraton Hotel Alexandria
Sheraton Alexandria
Sheraton Montazah Hotel Hotel
Sheraton Montazah Hotel Alexandria
Sheraton Montazah Hotel Hotel Alexandria

Sheraton Montazah Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 139 out of 438 reviews
Rating 8 - Good. 117 out of 438 reviews
Rating 6 - Okay. 84 out of 438 reviews
Rating 4 - Poor. 41 out of 438 reviews
Rating 2 - Terrible. 57 out of 438 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury stay 😁
Stayed 2 nights in Dec 2024

2/10 Terrible

Fauzia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay, the neighboring room smoked and all of it would enter our room, the entire floor was non smoking but it did not matter. I woke up not being able to breathe due to asthma at 4 am. Then the neighbors were also blasting music from 4 to 6 am. I also felt like I had been transported to a 1980 hotel as nothing had been renovated since then it seemed,
Stayed 1 night in Dec 2024

8/10 Good

Noor

Liked: Cleanliness, staff & service
They were renovating and it was noisy
Stayed 1 night in Nov 2024

8/10 Good

christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. All staff were impeccable and prompt with every request :) Room service was also good with many delicious choices. It was pleasurable to stay at the Sheraton and we will return. Thank you :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Warm hospitality, excellent location , reasonable prices and professional staff always smiling and welcoming you , view was wonderful from the room . Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Allen, Oak Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Mediterranean Sea.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

MOHAMMED

Stayed 1 night in Oct 2024

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad at check in, room was poor, smelly and the staff was not professional
Stayed 1 night in Oct 2024

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

masub

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got denied service upon arrival and now they will not give me refund.
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance of the hotel is very beautiful, however, once in the room it is very small, fixtures are dated, glass is chipped and metal is rusty and really not good, finishing is poor, needs updating and not a 5 star, rooms are more like 3 star. Air con is also very poor and very old, once turned on it had water dripping out onto the floor and was not very cool. They provide complimentary slippers however, only one pair for a two person room. Flooring in the room is chipped, old and very poor quality. I have lots of pictures which i will be sending to Sheraton in my complaint about the hotel. It was sold as a sea view room however was more of a side view and not a full sea view, also the balcony was so small there was barely enough room for one person to stand on it, no space for a chair to sit and enjoy the sea. Also gaps at the top of the balcony door so big that you can see light coming through it. Glass shelves in the bathroom had large chips, shower rails were rusty, gaps in the ceiling tiles in the bathroom, also TV kept disconnection from the internet every few minutes. Breakfast was ok and a good variety, however, there were no glasses and many dishes in the buffet were empty. we had to ask for a glass for fruit juice and the waiter put out 4 glasses which were immediately gone leaving it empty again. The tables next to ours was piled with empty plates and half eaten food from the previous occupants, this was like this for the full half an hour we sat there.
Stayed 1 night in Sep 2024

10/10 Excellent

Amin

Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Loiy

Amazing stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Magdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable time
Great service, friendly staff and breathtaking view
Stayed 2 nights in Jul 2024

2/10 Terrible

Viyan

Liked: Staff & service
Avoid this hotel.
this hotel is disgusting, old and definitely not 5 star. I would say more like 2 star. The 1st room was missing items and smelt badly, 2nd room had no sea view that they offered me and smelt unpleasant. I requested in my reservation balcony sea view but that other room the hotel offered overlooked dirty old buildings that was stated a city view. Then was waited for 3 hours too be given another room which we had to accept because had a problem with my credit on my phone was finished due too been on hold to hotel.com and couldn’t get this sorted due too credit finishing. so we had no choice to accept the 3rd offer. My check out couldn’t come fast enough. The drains smelt in the bathroom like sewers, the furniture was old. The corridor on the 8th floor smelt of stale stagnated water. Was bitten all over my face from something in the bed. The hotel beach wasn’t even open to go too this wasn’t mentioned either, too many guests complaining about things at the reception This was a total disaster from start to the finish. I checked out 6am because I needed to get out that place faster. I never enjoyed my stay or my break due to this problem..The room was old fashioned the bathroom shower was full of mould and grim in the bathroom, the bathroom was dirty and not to a high standard at all. The photos I will share . Dirty reception floors. The bedding covers was ripped in places. The sockets couldn’t be reached to use the iron .
This was the sink area in the bathroom
Dirty in the shower cubicle
Dirty and mould in the shower cubicle that was to small to use and the bath was to slippery to use due to my knee problem
Grim and dirt on the wall tiles. In the bathroom area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mina

Stayed 1 night in Jul 2024

6/10 Okay

Marwa

Stayed 3 nights in Jul 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Azucena, Cancun

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THe hotel is very old and you can tell from everywhere. The only good thing is the bed though. Also I think this hotel should be flagged with animal cruelty. They have a guard dog in the entrance that checks cars, the dog is bare bone thin and is locked in a small box where the sun is always hitting, you can tell how the dog breathes for life in a small little window. They also treat him very badly by pushing him, his dog bowl never has water. This is unnaceptable, Sheraton is an international chain and should take matters in this case. It was horrible and sad to see.
Stayed 2 nights in Jul 2024

10/10 Excellent

JOANNE

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 2 nights in Jul 2024

10/10 Excellent

ASMA

Liked: Cleanliness, staff & service, room comfort
Although the furniture is old, the room was very clean, the staff very nice and friendly, the housekeepers were very respectful, close to touristic attractions 30 min walking to the tea island, 15-20 min by car to San Stefano mall, Alexandria bibliotheca, Roman theater, Qaitabay Citadel and 30 min to Catacombs of Kom el Shoqafa
Stayed 5 nights in Jun 2024

10/10 Excellent

AWATIF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

saeed

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful summer in Alexandria
Stayed 3 nights in Jun 2024