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Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

4.0 star property

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Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Golden Classic Room City View | 1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Free WiFi
  • Housekeeping
$106
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
17, El Shohada St., El Ramle Station, Alexandria, 21111
  • Place, Bibliotheca Alexandrina
    ‪19 min walk‬
  • Place, Mamoura Beach
    ‪2 min drive‬
  • Place, Alexandria University
    ‪2 min drive‬
  • Airport, Alexandria (HBE-Borg El Arab)
    ‪49 min drive‬

Room options

View all photos for Golden Classic Room City View

Golden Classic Room City View | View from room

Golden Classic Room City View

9.4 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Classic Room City View

1 bedroom, minibar, in-room safe, desk

Golden Classic Room City View

  • 183 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Classic Room City View - For Egyptians Only

1 bedroom, minibar, in-room safe, desk

Golden Classic Room City View - For Egyptians Only

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Deluxe Room Sea Side View

Golden Deluxe Room Sea Side View | View from room

Golden Deluxe Room Sea Side View

  • 183 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Deluxe Room Partial Sea View - For Egyptians Only

Golden Deluxe Room Partial Sea View - For Egyptians Only | 1 bedroom, minibar, in-room safe, desk

Golden Deluxe Room Partial Sea View - For Egyptians Only

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Superior Room Direct Sea View

1 bedroom, minibar, in-room safe, desk

Golden Superior Room Direct Sea View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Junior Suite View Direct Sea View

Golden Junior Suite View Direct Sea View | 1 bedroom, minibar, in-room safe, desk

Golden Junior Suite View Direct Sea View

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Golden Deluxe Room Sea Side View

Golden Deluxe Room Sea Side View | 1 bedroom, minibar, in-room safe, desk

Golden Deluxe Room Sea Side View

7.6 out of 10
Good
(4 reviews)
  • 183 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Superior Room Direct Sea View

Golden Superior Room Direct Sea View | 1 bedroom, minibar, in-room safe, desk

Golden Superior Room Direct Sea View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Golden Royal Suite Direct Sea View - For Egyptians Only

Golden Royal Suite Direct Sea View - For Egyptians Only | 1 bedroom, minibar, in-room safe, desk

Golden Royal Suite Direct Sea View - For Egyptians Only

  • Sleeps 4
  • 1 King Bed

View all photos for Golden Junior Suite Direct Sea View - For Egyptians Only

1 bedroom, minibar, in-room safe, desk

Golden Junior Suite Direct Sea View - For Egyptians Only

  • Sleeps 4
  • 1 King Bed

View all photos for Golden Royal Suite Direct Sea View

40-inch LCD TV with satellite channels, TV

Golden Royal Suite Direct Sea View

  • 592 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Golden Royal Suite Direct Sea View

1 bedroom, minibar, in-room safe, desk

Golden Royal Suite Direct Sea View

  • 592 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Golden Superior Room Sea View - For Egyptians Only

1 bedroom, minibar, in-room safe, desk

Golden Superior Room Sea View - For Egyptians Only

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Golden Royal Suite Direct Sea View | View from room

Le Metropole Luxury Heritage Hotel Since 1902 by Paradise Inn Group

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 209 reviews
Le Metropole Luxury Heritage Hotel Since 1902 by Paradise Inn Group

About this property

Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group

4-star hotel in El Atareen
Along with 2 restaurants, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.
Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group offers 72 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a nightclub, a rooftop terrace, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. A total renovation of this property was completed in April 2022.

Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Blue Harbor Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Skyroof Lounge - This beachfront rooftop bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 3.50 per night)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: USD 12 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Harbor Restaurant
  • Skyroof Lounge

Things to do

  • Evening entertainment
  • Nightclub
  • Stereo

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (20 inch wide door)

More

  • 6 floors
  • Banquet hall
  • Built in 1906
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a "Egyptians and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 2)
  • Nearby parking fee: USD 3.5 per night (164 ft away)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 481727299

Property is also known as

Windsor Palace Alexandria
Windsor Palace Hotel
Windsor Palace Hotel Alexandria
Windsor Palace Hotel

Windsor Palace Luxury Heritage Hotel Since 1906 by Paradise Inn Group Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 147 reviews
Rating 8 - Good. 50 out of 147 reviews
Rating 6 - Okay. 21 out of 147 reviews
Rating 4 - Poor. 13 out of 147 reviews
Rating 2 - Terrible. 18 out of 147 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hosam

Traveled with family
Liked: Cleanliness
I was offered 1 of two options too Wise, one was smelly and the other one was in the the second floor. I requested a higher floor for the view, and I was almost ignored. No one tried to give me an update even after they promised to check the availability and let me know. I had to ask every morning and I was told no.
Stayed 3 nights in Jun 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We all enjoyed the place because of the staff
Stayed 1 night in Jun 2025

10/10 Excellent

Eric T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a problem with AC & wasn’t getting much cooperation then GM resolved it had great stay and great location.
Stayed 1 night in Jun 2025

10/10 Excellent

fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and historical. Beautiful gardens
Stayed 2 nights in May 2025

8/10 Good

Fowzy, San Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Old classic and rich decor from old heritage. Very spacious rooms. Nice staff and good breakfast on the roof.
Stayed 5 nights in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

8/10 Good

JESUS

Stayed 2 nights in Apr 2025

8/10 Good

Marie Paule

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely. We were welcomed with a drink and sweet snack while we were waiting to check in. We arrived very early, but they accommodated us by giving us a main floor room - which was lovely, but quite noisy from traffic, until check in time when we were given a fabulous room on the 5th floor. It’s an old hotel with lots of character. The view from our balcony was spectacular. The breakfast and light dinner options were great and the meals in the cafe were very good - service was a little slow - the violinist was exceptional. I would stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
Menu very limited, no toasties or light bites. Hotel next door to a collapsed building, our window overlooked a rubbish dump next to the beach.watch for scammers in reception area, booking a taxi to airport for me ( 3000 EP) I actually got one myself for 650Ep, Would I go back??? NEVER, On the plus side waiters and cleaners work hard .
Stayed 7 nights in Jul 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with spacious rooms and nice views of the sea. Great breakfast on rooftop terrace with panoramic views of the historic harbor.
Stayed 1 night in Jun 2024

10/10 Excellent

AZMY, OWOSSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, Manger Adel, Christina and all the staff were great.
Stayed 2 nights in May 2024

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First off, this is old Alexandria. The former palace is very grand, with history. The six floor restaurant is excellent. The staff really help make this place and are prompt and friendly. You come to such a hotel to experience the former glory of Alexandria. In this I was impressed. The problems is that place needs extensive maintenance. It is quite run down. My toilet was cracked and the bidet valve leaked water on the floor unless really tightened. My outdoor chair was cracked. It might be acceptable for Egyptians getting a discount rate, but for foreigners paying higher prices, this isn't really acceptable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff! They were so welcoming and flexible to our needs of us being there. The property is dated, but so well maintained and the breakfast offering was fantastic.
Stayed 3 nights in Apr 2024

6/10 Okay

Louay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, friendly staff, nice food, need renovations and mentinance,
Stayed 2 nights in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay but what a perfect place to be in Alexandria and recapture a little old world charm. The location is the best if you want to be in old Alex - 20 min walk to library and 20 min walk to Citadel - all along the beautiful Corniche. Christina at reception was wonderful helping us arrange a local tour and a taxi back to Cairo at the last minute! 10/10 for sure!
Stayed 1 night in Feb 2024

6/10 Okay

Donna

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel that has been neglected a bit. My rug in my room was not vacuumed. My shower didn’t drain and I wasn’t given enough towels for 2 people. Next to the hotel is a vacant lot full of trash and barking wild dogs. Hotel should contact lot owner or city officials to remedy this eyesore. Rooms were beautiful and recently remodeled. Balcony had view of sea and vacant trash lot. Don’t get the light dinner. It was terrible. Not tasty at all and more like appetizers and not good ones. Breakfast was great. The Windsor has a remarkable location and views of the sea from their restaurant. Some of the furniture in the hallways are actually dirty and gross and need to be discarded as well as the curtains on the ground floor.
Stayed 1 night in Feb 2024

10/10 Excellent

Julia

Stayed 1 night in Feb 2024

6/10 Okay

ibrahim

Traveled with family
The roof top The location Hospitality
Stayed 3 nights in Jan 2024

10/10 Excellent

Mounir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Traffic can be quite noisy so be sure to have earplugs on hamd
Stayed 1 night in Jan 2024

2/10 Terrible

Yehia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately I won’t be able to recommend it to anyone at least it’s not the first choice at very bottom option.

10/10 Excellent

Jean

Stayed 1 night in May 2023