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Excelente todo. El servicio amorosos! Todo limpio y buena comidita. Gracias

We stayed in room 20. Awesome view. Close to the office,breakfast and dining room/bar. Because this was low season, not a lot going on. Very quite. We had dinner 2 night with the cheif Sofia. What great meals. We walked into the small town for 3 other dinners. The Managers had very good recommendations. Also very friendly and knowledgeable about the area.

Nothing about this stay was acceptable. If I could give less than one star, I would. 1. No hot water in the unit. 2. Kitchen was infested with ants and effectively unusable, forcing us to eat out. 3. Curtain rail in the bedroom was held together with duct tape and eventually fell down onto my children. 4.Beds were misrepresented in the listing. It advertised one King and two Queens; in reality, it was one Queen and two Double beds. 5. Only two towels were provided for four people. Management said more would be sent, but they never arrived. 6. Management was completely unresponsive and repeatedly told us to contact Expedia instead of addressing the issues. The listing is highly misleading and should not be allowed on Expedia. I spent days on the phone, chat, and email with Expedia and was refunded only 1 of the 4 nights. I still paid to stay in what was essentially an unsafe and unsanitary unit. I regret not leaving immediately and disputing the charge with my credit card company.

Our stay at Gaia Hotel & Reserve was wonderful, but what truly made it exceptional was the outstanding level of service. From the moment we arrived, we were incredibly impressed by the warmth, professionalism, and genuine attentiveness of the entire staff. You can tell that providing exceptional service is part of the culture of this hotel. Everyone made us feel welcomed, cared for, and completely at ease throughout our stay. A few people especially stood out: Chris at the front desk and concierge was fantastic—always attentive, knowledgeable, and ready to help. Oscar was wonderful from the moment we arrived, helping with our luggage and transporting us around the property with such kindness and a great attitude. The restaurant staff was equally impressive, especially Abraham and Jack, along with the rest of the team, who were consistently warm, helpful, and attentive. The property itself is beautiful, but for us, the people were the true highlight. Exceptional hospitality and a level of service that we will absolutely remember. Thank you to the entire Gaia team for making our stay in Manuel Antonio so special!

Everything was very nice overall, and we really enjoyed our stay. The only downside was that there wasn’t a designated smoking area on the property. Guests who want to enjoy a cigar and a drink have to walk off the property, and the designated area is quite far away. I think it would be a great improvement if the property could allocate a comfortable outdoor area where guests can enjoy a drink and a cigar without having to leave the property. Even cruise ships have designated smoking areas for guests, so I believe this would be a nice amenity to consider. It would make the experience even more enjoyable for guests who appreciate having a place to relax and unwind.

Lo que mas me gusto fue el lugar. La vista es espectacular. Las habitaciones enormes, asi quiero mi proxima casa jajajaja