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Hotel Sercotel Maya Alicante

3.0 star property

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Photo gallery for Hotel Sercotel Maya Alicante

Daily buffet breakfast (EUR 14 per person)
Minibar, in-room safe, desk, blackout drapes
Seasonal outdoor pool, pool umbrellas, sun loungers
Interior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$74
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Place, Castle of Santa Barbara
    ‪3 min walk‬
  • Place, Postiguet Beach
    ‪5 min walk‬
  • Place, Alicante Harbour
    ‪13 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room (With Views)

Minibar, in-room safe, desk, blackout drapes

Superior Room (With Views)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

Room (Triple) | Minibar, in-room safe, desk, blackout drapes

Room (Triple)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Sercotel Maya Alicante

3-star Alicante hotel, connected to a rail/subway station in Carolinas Bajas
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Sercotel Maya Alicante offers 194 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Sercotel Maya Alicante provides a fitness center and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2799 square feet (260 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Sercotel Maya Alicante has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Altea - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 364 out of 1000 reviews
Rating 8 - Good. 468 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Simin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, excellent location for metro, rooms a little dated but fine, breakfast has good variety for all the family!
Breakfast sweet treats
Breakfast sweet treats part 2
The view from our 4th floor room
Stayed 2 nights in Sep 2025

8/10 Good

Ross

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and cleanliness was excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All reception nice
Stayed 1 night in Sep 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, lovely breakfast, good value for price. Pool is small, always sun beds available anytime of day, 2 smoking areas available on ground floor. A few restaurants nearby, harbour & old town approx 0.9 mile away.
Stayed 5 nights in Sep 2025

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Stay at Maya

Rooms have paper thin walls. Staff not unfriendly but not overly friendly. Breakfast was dissapointing. Basically all the reviews i read previously were true. But in fairness, hotel was clean and good value for money.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in is too late at 4. Bathroom dated breakfast is excellent
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Stayed 3 nights in Sep 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities
Convenient to team and walk to beach or Castile de Santa Barbara. Ocean view balcony was worth it.
Stayed 2 nights in Sep 2025

6/10 Okay

Larry

Stayed 9 nights in Aug 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very busy breakfast buffet but not long to wait to be seated . Excellent choice of food , all freshly prepared . The room was clean and spacious with a large comfy bed and effective aircon. The reception staff were exceptionally friendly and helpful .
Stayed 7 nights in Jul 2025

6/10 Okay

Alasdair

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was clean and staff were friendly and helpful. Breakfast was also good. However some of the fixtures and fittings were in poor condition and the shower didn't maintain temperature well
Stayed 3 nights in Aug 2025

8/10 Good

Ciara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Rene, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff! We did had an issue with the airconditioner
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Stayed 4 nights in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Stayed 3 nights in Jun 2025

6/10 Okay

Zaba

Traveled with partner
Disliked: Cleanliness
Fantastic breakfast buffet. Dirty room- 2 used cotton buds found behind the bidet and a biscuit under the curtains. I kicked that out on to the balcony. Next day room was cleaned and the biscuit had disappeared but the cotton buds hadn’t! Room 404. Be interesting to see if they are still there. Some reception staff were indifferent.
Stayed 4 nights in Jun 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, central with bus stop & tram nearby too. Breakfast had everything you could imagine to choose from. Nice poolside snack bar. All staff were friendly & helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only a few blocks to the beach
Stayed 2 nights in Jun 2025

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the beach and the centre. Nice pool terrace to sunbathe.
Stayed 3 nights in May 2025