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Hotel Maya

3.0 star property

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Photo gallery for Hotel Maya

Seasonal outdoor pool, pool umbrellas, sun loungers
Comfort Double or Twin Room | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 14 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Castle of Santa Barbara
    ‪8 min walk‬
  • Alicante Harbour
    ‪16 min walk‬
  • El Corte Ingles Shopping Center
    ‪3 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪22 min drive‬

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Comfort Double or Twin Room

  • 258 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room (3 adults)

Family Triple Room (3 adults) | Minibar, in-room safe, desk, blackout drapes

Family Triple Room (3 adults)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (4 Adults)

Family Quadruple Room (4 Adults) | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room (4 Adults)

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child) | Minibar, in-room safe, desk, blackout drapes

Triple Room (2 Adults + 1 Child)

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Terrace, Sea View

Deluxe Double Room, Terrace, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Terrace, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 194 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Maya

3-star Alicante hotel, connected to a rail/subway station in Carolinas Bajas
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Maya offers 194 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Maya provides a fitness center and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hotel Maya has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Altea - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 21.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Hotel Maya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 336 out of 998 reviews
Rating 8 - Good. 486 out of 998 reviews
Rating 6 - Okay. 133 out of 998 reviews
Rating 4 - Poor. 31 out of 998 reviews
Rating 2 - Terrible. 12 out of 998 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The location is great, the communication is perfect, it's neat, solid, economy-level hotel. The only downside is that breakfast could start much earlier, at least for the coffee/pastry "section".
Stayed 2 nights in Dec 2024

8/10 Good

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to an early flight we arrived at midday expecting to leave our baggage and go away until check in time which wasn’t until 4pm but as the room was available we were allowed to check in straight away which was really good. The room was spacious and very clean with a covered balcony and sea view. Only down side was the walls were very thin and could hear people in the next room talking and their TV quite loudly. Also service maintenance on the lifts late afternoon on two days with a lot of loud drilling and banging was a bit disturbing. Our TV remote did not work but mentioned at reception as we were going out to dinner and when we got back the issue had been dealt with so we were pleased about the quick response. Overall a really good hotel and the price was very reasonable and even included breakfast of which there was a very varied choice. Would definitely recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Marisela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and I enjoyed my stay. I would visit this hotel again.
Stayed 4 nights in Nov 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel,very well situated . 30 mins from airport using C6 bus which stops 3 mins up the road from the hotel Brilliant staff who always are helpful and smiling . Nice outdoor pool . 6 mins walk to a main shopping centre 6 mins walk to beach and I to old town Easy access to Santa Barbara castle. Between 2 tram stops
Stayed 3 nights in Oct 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel and staff. Only thing missing is heat the pool during shoulder season and this would be a give star
Stayed 1 night in Oct 2024

6/10 Okay

Marzena

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

ANTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, very clean and good choice food. Staff are very helpful and the location is great. Would strongly recommend this hotel. Thank you.
Stayed 5 nights in Aug 2024

8/10 Good

BRIAN ALISTER

Stayed 4 nights in Jun 2024

10/10 Excellent

michael

Stayed 7 nights in Jul 2024

8/10 Good

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, the staff was very friendly and helpful! Everything was spotless. Only reason it doesn’t get 5 stars from me is because the walls are so thin and we were up all night listening to our neighbors play loud music and other activities till 4 in the morning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great staff. Good location.
Stayed 6 nights in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from the beach; large, clean rooms-and ours was newly refurbished too-great breakfast and friendly staff. Reception check-in was slow, but the reception staff were helpful. We’ll definitely stay here again!
Stayed 2 nights in Jul 2024

6/10 Okay

Caitlin

Stayed 2 nights in Jun 2024

8/10 Good

Oscar

Stayed 1 night in Jun 2024

8/10 Good

James, Exmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique and a few shortcomings, but a most enjoyable stay. Good pool and poolside area. Shame there was no nice bar to enjoy anv evening drink/nightcap. But all good and would say book it
Stayed 4 nights in May 2024

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was lovely and clean with a nice big TV. Kettle available for the room at reception which is great as I love a cup of tea. Breakfast brilliant, great choice and wine also. Only fault was the loud drilling and banging from building works below our room which on some days started as early as 8am . I feel we should have been made aware of this building work prior to booking and rooms on the floors above should not be used as this was very loud and woke us up. Staff polite and friendly . Lovely stay would return in the future.
Stayed 3 nights in Mar 2024

8/10 Good

Asok kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, breakfast, and facilities.
Stayed 9 nights in Mar 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Our room was on the 10th floor, with a partial view of the sea and a great view of the castle. Our room was large, comfortable, and updated. The staff at check in and check out were professional, welcoming, and engaging. The breakfast buffet was fine. We would stay here again, and we'll recommend the hotel to friends visiting Alicante.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just outside of city centre
Great welcome upon check-in. We were early to the hotel but we were pleased to know that our room was ready. Lovely bright, airy, clean and comfortable room. This is the 3rd time I have stayed at the hotel, and it's great. The breakfast is brilliant. Plenty of choice and it's nice and relaxed.
Stayed 2 nights in Jan 2024

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024