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Hotel Port Alicante City & Beach

4.0 star property

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Photo gallery for Hotel Port Alicante City & Beach

Outdoor pool, sun loungers
Lobby
Outdoor pool, sun loungers
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
Av de Cataluña, 20, Cabo de las Huertas, Alicante, Alicante, 03540
  • San Juan Beach
    ‪9 min walk‬
  • Alicante Golf Course
    ‪19 min walk‬
  • Almadraba Beach
    ‪3 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪21 min drive‬

Room options

View all photos for Double Room (1 adult + 1 child)

In-room safe, desk, laptop workspace, blackout drapes

Double Room (1 adult + 1 child)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room (2 adults)

In-room safe, desk, laptop workspace, blackout drapes

Family Room (2 adults)

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room Single Use (1 adult)

In-room safe, desk, laptop workspace, blackout drapes

Family Double Room Single Use (1 adult)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room, Terrace (3 Adults)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Terrace (3 Adults)

  • 231 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Double Room Single Use

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Terrace (2 Adults)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Terrace (2 Adults)

  • 231 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room (1 Adult)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room (1 Adult)

  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Terrace

In-room safe, desk, laptop workspace, blackout drapes

Double Room Single Use, Terrace

  • 231 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room (2 adults)

  • 257 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (3 adults + 1 child)

In-room safe, desk, laptop workspace, blackout drapes

Family Room (3 adults + 1 child)

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Terrace (1 Adult + 2 Children)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Terrace (1 Adult + 2 Children)

  • 231 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room (2 adults + 1 child)

In-room safe, desk, laptop workspace, blackout drapes

Family Room (2 adults + 1 child)

  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room (1 Adult + 2 Children)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room (1 Adult + 2 Children)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, blackout drapes

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (3 Adults)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room (3 Adults)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (2 adults + 2 children)

In-room safe, desk, laptop workspace, blackout drapes

Family Room (2 adults + 2 children)

  • 290 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Terrace (1 Adult + 1 Child)

In-room safe, desk, laptop workspace, blackout drapes

Double Room, Terrace (1 Adult + 1 Child)

  • 231 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room, Terrace (1 Adult)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Terrace (1 Adult)

  • 231 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room (3 adults)

In-room safe, desk, laptop workspace, blackout drapes

Family Room (3 adults)

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Terrace

In-room safe, desk, laptop workspace, blackout drapes

Double Room, Terrace

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Terrace (2 Adults + 1 Children)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Terrace (2 Adults + 1 Children)

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room (2 Adults + 1 Child)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room (2 Adults + 1 Child)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Port Alicante City & Beach

4-star hotel in Playa de San Juan
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Port Alicante City & Beach offers 207 accommodations with safes and hair dryers. Digital television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel Port Alicante City & Beach provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 8288 square feet (770 square meters) include conference space. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Port Alicante City & Beach is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Restaurante - Overlooking the pool, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar - This poolside bar serves light fare only. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurante

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Covered self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Alicante-Playa San Juan
Holiday Inn Alicante-Playa San Juan
Holiday Inn Juan Hotel Alicante-Playa San
Holiday Inn Alicante-Playa San Juan Hotel
Holiday Alicante-Playa San Juan
Port Alicante playa San Juan Hotel
Holiday Inn Alicante Playa De San Juan
Port Alicante playa de San Juan
Port Alicante playa San Juan

Hotel Port Alicante City & Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 266 out of 451 reviews
Rating 8 - Good. 136 out of 451 reviews
Rating 6 - Okay. 26 out of 451 reviews
Rating 4 - Poor. 13 out of 451 reviews
Rating 2 - Terrible. 10 out of 451 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dawid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ranasinghe

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , near to beach, restaurant near, perfect breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

Marie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ultra clean and comfortable hotel friendly staff

Very clean & comfortable Hotel, very friendly reception staff and easy check in, the room was spotlessly clean and comfortable with a nice balcony overlooking the outside pool, the included brekfast selection was very good with hot and cold foods, absolutely would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alicante - hotel and city - well worth the trip!

Well, absolutely lovely hotel located to north of Alicante City, near great beach and promenade. You can easily reach the hotel or city via the TRAM lines 4 and 5. As for the hotel, we choose half board and got to say be it Breakfast or Dinner food quality was excellent. Only let down at breakfast, was a hot water dispenser and mugs for a cup of tea :-) The queue for coffee machine was too long. Bedroom was well mainted, but I wish the pillow selection was better and spme UK english channels on TV would help. DO NOT forget to use the pool on roof and sit and take in the views!
Stayed 3 nights in Feb 2025

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good modern, friendly and helpful staff. I hope they renovate the older side of the hotel to get it matching the new side! The dining was good, would be helpful to label the food ingredients and show if it’s suitable for vegetarians etc.. but staff in dining were helpful to explain options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was situated in a quiet area but close enough to the beach,supermarket and restaurants. Staff were very friendly and helpful . Buffet breakfast and evening meal . Breakfast was included and good value with something for everyone. Evening meal was €20 per person but again you could eat as much as you wanted . Note that they do charge for water in the evening. The pool area is lovely with good sunbeds. Used the sky bar too with a small pool on the roof and comfortable seating. I travelled with a friend so we had a twin room which was clean and comfortable with memory foam mattresses and walk in shower which was hit and powerful. Disappointed that we didn't get a balcony as the hotel wasn't full and it would have been a nice touch by the hotel to upgrade us. They offered but wanted €60 so we refused . Bar staff were fab. Would stay again
Stayed 4 nights in Jan 2025

8/10 Good

Adam

Stayed 5 nights in Jan 2025

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Stayed 1 night in Dec 2024

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, luxurious, new, great looking modern place and great breakfast. Pool areas looked great but it was too cold to test unfortunately. Rooftop bar looked really nice too. Room seemed to be on a childs sprint track even after 9pm. Avoid these ground floor rooms if you can, between the old and new buildings. 018
Stayed 1 night in Dec 2024

10/10 Excellent

József

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Lovely friendly staff. Especially at the restaurant bar. Very helpful and nothing was too much trouble. Great location for San Juan playa beach. Would recommend booking a room with a balcony.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So friéndly and accomodating
Stayed 4 nights in Dec 2024

10/10 Excellent

Rob

Stayed 5 nights in Nov 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel with excellent service. Excellent self service breakfast and evening buffet.
Stayed 4 nights in Nov 2024

4/10 Poor

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, our stay was very good until the balcony door came off its top hinge and starting falling on my partner. The door was huge, heavy and starting to fall quickly on to the balcony. Luckily my partner managed to stop it going over the side and it did not shatter the balcony glass, falling into the pool area below. At first we were moved rooms and offered only a free buffet lunch and dinner. I explained this wasn’t good enough and they agreed to a full refund of our stay. Once we were home, they did not refund us our full stay, only 5 nights out of 2. This was hugely disappointing to us. Especially considering the trauma and shock of nearly seeing my partner seriously injured or worse if the door had fallen from 5 stories.
Stayed 7 nights in Oct 2024

8/10 Good

William

We were given a disabled person’s room initially which was unsuitable for us. Staff quickly and courteously responded and provided a balcony room overlooking the pool at no extra cost. The hotel is quite new, well run and the breakfast is excellent.run
Stayed 5 nights in Oct 2024

10/10 Excellent

Holly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel and had some issues woth my card retaining the reservation. However the hotel staff were so responsive and supported me to address the issue (particularly Barbara on reception). I would recommend this hotel on all levels. As a family of 4 in a quadruple room it was perfect!
Stayed 1 night in Oct 2024

10/10 Excellent

annah

Liked: Cleanliness, staff & service, property conditions & facilities
we recently stayed here, loved the room and balcony, the pool was a bit chilly but manageable, the staff were polite and efficient and a great location, short walk to the beach and the tram stop is 5 mins away
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

8/10 Good

Laura Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is fabulous- all very new and with a common modern theme throughout the hotel. Rooms are lovely- the fact that the sink area and shower are essentially in the main room may not suit friends travelling together but was fine for a couple. There is no full length hanging space which I found frustrating. The area is quiet - which is what we wanted- but beach and local restaurants easily walkable and trams and buses are close by. It always felt as though there was minimal staff around - however it was slightly out of season and they were polite & helpful. Overall a lovely hotel for a quiet couples get away with good access to Alicante etc
Stayed 7 nights in Oct 2024

10/10 Excellent

ROBERTO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Alicante
Stayed 1 night in Oct 2024

8/10 Good

Erik, Temecula

Stayed 1 night in Sep 2024