See all properties

Diplomat Hotel Alice Springs

3.5 star property

Choose dates to view prices

Photo gallery for Diplomat Hotel Alice Springs

Cafe
2 restaurants, lunch served
Outdoor pool, open 7 AM to 9 PM, sun loungers
Front of property
Deluxe Queen Twin | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
$63
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
20 Gregory Terrace, Corner Hartley St and Gregory Terra, Alice Springs, NT, 0870
  • Place, Australian Aboriginal Dreamtime Gallery
    ‪2 min walk‬
  • Place, Todd Mall
    ‪2 min walk‬
  • Place, Adelaide House
    ‪2 min walk‬
  • Airport, Alice Springs, NT (ASP)
    ‪15 min drive‬

Room options

Standard Queen

  • Sleeps 2

Double Room

  • Sleeps 2

Single Room

  • Sleeps 1

Deluxe Queen Twin

  • Sleeps 2

View all photos for Deluxe Queen Twin

Deluxe Queen Twin | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Queen Twin

8.0 out of 10
Very good
(10 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Twin

Standard Queen Twin | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Queen Twin

7.0 out of 10
Good
(29 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen

Standard Queen | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Queen

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe King

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Single Room

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe King

  • Sleeps 2

View all photos for Deluxe Queen

Deluxe Queen | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Queen

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen

  • Sleeps 2

Standard Queen Twin

  • Sleeps 2

Similar properties

Exterior
Stay at Alice Springs Hotel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 284 reviews
Stay at Alice Springs Hotel

About this property

Diplomat Hotel Alice Springs

3.5-star motel in Alice Springs CBD
Along with 2 restaurants, this motel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Diplomat Hotel Alice Springs offers 80 accommodations with coffee/tea makers and irons/ironing boards. This Alice Springs motel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the motel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly motel also offers an outdoor pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

Diplomat Hotel Alice Springs has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Uncles Tavern - This bar serves lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: AUD 13.50 to 28 for adults and AUD 10 to 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Uncles Tavern

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Bingo
  • Karaoke
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 13.50 to 28.00 for adults, and AUD 10.00 to 12.50 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Diplomat Alice Springs
Diplomat Motel Alice Springs
Diplomat Alice Springs Motel
Diplomat Motel Alice Springs
Diplomat Hotel Alice Springs Motel
Diplomat Hotel Alice Springs Alice Springs
Diplomat Hotel Alice Springs Motel Alice Springs

Diplomat Hotel Alice Springs Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 230 out of 1000 reviews
Rating 8 - Good. 421 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities

Unhappy

I was very unhappy to discover on checkin that, despite requesting a downstairs room when booking, we had been allocated an upstairs room. To get a downstairs room I was required to pay an additional $77!! The clerk claimed there was no note on my booking saying I had requested a downstairs room, despite booking weeks ago. We are both in our 70’s and have mobility issues and we were travelling with quite a bit of luggage including food needing to be refrigerated.
Stayed 1 night in Oct 2025

6/10 Okay

Gaayetri, Nasinu

Business traveler
Liked: Staff & service
Close to shopping amenities.
Stayed 1 night in Sep 2025

8/10 Good

Gaayetri, Nasinu

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Amenities
Meal was great Room was good too
Stayed 1 night in Sep 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Very central, economical, good value
Stayed 4 nights in Sep 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Vicki

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited our needs perfectly.
Stayed 3 nights in Sep 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Hotel is in a good location with decent facilities and somewhere close to eat. Unfortunately there was rock music playing nearby until very late.
Stayed 1 night in Sep 2025

2/10 Terrible

Kerry

Stayed 1 night in Aug 2025

2/10 Terrible

Kerry

Liked: Staff & service
Disliked: Property conditions & facilities
Broken screen door, internal blind hanging off meaning no privacy from outside, very noisy till late. Not worth high price for “deluxe” room. Rip off!
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Peter

Disliked: Cleanliness, room comfort
very average but pub nearby has good food
Stayed 3 nights in Aug 2025

6/10 Okay

Diane

Liked: Cleanliness
Disliked: Staff & service
Property was passable - quite old. I didn't realise I would have to lug 15kg luggage up 2 two flights of stairs. I'm 70 years old. Also they made me have $200 taken from my debit/credit card even though I had prepaid the room in full. Every other place does a pending but they were very rude and refused. They would not let me have the room unless I did this. I checked in Saturday and checked out Sunday and the refund did not go through until Wednesday.
Stayed 1 night in Aug 2025

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
i wood recommend diplomat motel Alice spring to Eney one
Stayed 3 nights in Aug 2025

2/10 Terrible

Brenton John, SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the heart of the city and close to supermarkets/cafes/restaurants/shops. Room is very basic, so don't expect too much. Uncles Tavern and the cafe were very good for dining. Peace and quiet is what you are after, don't stay here. Internal car park noise and cars outside you could hear. The locals yelling and screaming. A different bar behind the complex, but not part of, had a radio blaring 24 hrs, for the time I there. Also, a pub next to the bar behind the complex, but not part of, also had music blaring as well as a live band. This did not go on 24 hrs. Due to 2 days of lack of sleep, I booked a room in another complex out of the town for the rest of my stay. Anyone reading this review, please note. Regarding the noise. This is out of the control of the property to maintain outside noise. You are in the middle of the town, and it is only to be expected.
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Parking space available
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Business traveler
Liked: Amenities
Excellent service with booking
Stayed 2 nights in Jul 2025

8/10 Good

Catherine, Minneapolis

Stayed 1 night in Jul 2025

8/10 Good

Catherine, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We could walk everywhere. Restaurants and shopping nearby. “Stumps” coffee shop was great for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A1

STAFF ARE GREAT FROM THE GARDENER TO RECEPTION STAFF PLUS STUMPS GREAT SERVICE FOR FOOD/HOT CHOCALATE/UNCLES STAFF ARE GREAT BUT LIVE MUSIC SUNDAY TOO LOUD.2 PIECE
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Easy parking…clean, comfortable room, good location
Stayed 2 nights in Jul 2025

4/10 Poor

John

Disliked: Property conditions & facilities
If you are renting rooms above the bar the very least wld be some sound proofing on window - it was ridiculous. Check-in staff need to greet happily, the office mood was poor. No aircon, TV signal terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Amenities
Everthing
Stayed 1 night in Jul 2025