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Holiday Inn Express & Suites Allentown West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Allentown West by IHG

Exterior
Lobby sitting area
Suite, 1 King Bed (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk
Point of interest
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5630 Tilghman Street, Allentown, PA, 18104
  • Dorney Park & Wildwater Kingdom
    ‪6 min drive‬
  • Muhlenberg College
    ‪7 min drive‬
  • Allentown Fairgrounds
    ‪9 min drive‬
  • Allentown, PA (ABE-Lehigh Valley Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(16 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Comm)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(61 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Executive Room, Multiple Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Additional Living Area)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Reception

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1004)
$184 nightly
The price is $184 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Allentown West by IHG

Allentown hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Allentown West by IHG offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Holiday Inn Express & Suites Allentown West by IHG provides an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express & Suites Allentown West by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Allentown Dorney Park
Best Western Plus Allentown Inn Dorney Park
Best Western Plus Dorney Park
Best Western Plus Inn Dorney Park
Holiday Inn Express Allentown West Hotel
Holiday Inn Express Allentown West
Holiday Inn Express Suites Allentown West
Holiday Inn Express Suites Allentown West by IHG
Holiday Inn Express Suites Allentown West an IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Allentown

Holiday Inn Express & Suites Allentown West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 526 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
uneven floor, crappy paint job, horrible chemical smell. this hotel at best seems more like a motel 8. However, The bed was at least clean and comfortable, and the a/c unit filters seem cleanish.
Stayed 1 night in Mar 2025

8/10 Good

Mitzi

Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating. When they found out we traveled with 7 kids, they let us into the rooms early. Rooms were clean and well stocked. The kids had a great time swimming. Breakfast had plenty of options for everyone. Overall, a very wonderful weekend. Definitely will book again!
Stayed 1 night in Mar 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay for my son’s 12th birthday and we had a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Arquimedes

Stayed 1 night in Feb 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice piece to stay.

We stay here often because it is the nicest hotel that is near our son’s home. We have never had a problem.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kyle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water! I went skiing all day and wasn’t able to take a shower. What a joke! Do not stay there. I was told repeatedly it would be fixed in a few hours. I should be refunded.
Stayed 1 night in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Giselle

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We had such a bad experience with the breakfast. The lady working in the area was so mean and nasty with us. Knowing we didn’t speak English, and I asked her a simple question around Help with the pancakes, she was so mean and slamming everything
Stayed 1 night in Feb 2025

10/10 Excellent

danielle

Liked: Cleanliness, amenities, property conditions & facilities
The process was simple. The young woman at the desk was very professional and friendly! That combination makes for a welcoming environment.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at front desk and all
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine stay

The pool always gets to my daughter’s eyes. Breakfast is ok especially since it’s free. The room was supposed to have additional living space but it wasn’t t as big as the other rooms we’ve stayed in at this location when we paid for additional living space.
Stayed 1 night in Jan 2025

8/10 Good

Hardin

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Even tho this property was undergoing a slight bit of reservation, a strong point was the degree of quiet and lack of traffic noise even tho it was just off a major Interstate Hwy. However there are obvious areas where they need improvement. First thing I noticed was the extremely frayed and old bathmat; it really belonged in a landfill. The shower had black mildewed and cracked calk pretty much along the entire thing... an oversight that really should have been caught by the handyman. The hallway carpet in front of and down the hallway had white stains that seemed like they were there a long time. A few doors down a ceiling tile had been removed and exposed a leaking pipe which had a garbage can under it to collect the water. It wasn't a new leak as the hallway had a stale mildew smell; again... a plumber should have been called out for and emergency repair, not left broken. Just across the hall, painters tape was left and created an uncared for appearance. These issues had nothing to do eith renovation (in fact we saw none)... just careless and sloppy. The elabator was dirty and the fans was noisy and broken so that there was reallt bad and no no fresh air in the elavator
Stayed 1 night in Jan 2025

8/10 Good

GLENN

Liked: Cleanliness, property conditions & facilities, room comfort

one nite

Hotel was as expected. Good but not great. A little out dated. Even with the heat off the room was very warm. Decent breakfast
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

We appreciated upgrading us to two adjoining rooms in leu of three in one room with a sleeper sofa. thanks! Shower hot water was warm and the sink hot water in room 328 was hot. Street was noisy with truck traffic early in the morning.
Stayed 2 nights in Dec 2024

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

iman

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly stay

We had a great time here. This was our second time staying, and plan to stay here again when we are in the area. We love the pool for the kids and the breakfast is great for us. Hotel is clean and staff have been very friendly. Great locations Con: Parking can be tough as the parking lot is small (it is a strip so you may have to walk a bit to the hotel).
Stayed 1 night in Dec 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities