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SureStay Plus Hotel by Best Western Lehigh Valley

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Lehigh Valley

In-room safe, desk, laptop workspace, blackout drapes
Indoor wedding
Exterior
Lobby
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Parking included
  • Pet friendly

Explore the area

Map
300 Gateway Dr, Bethlehem, PA, 18017
  • St Lukes Hospital
    2 min drive
  • Lehigh Valley Health Network Muhlenberg
    4 min drive
  • St Lukes Hospital
    6 min drive
  • Allentown, PA (ABE-Lehigh Valley Intl.)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Days Hotel by Wyndham Allentown Airport / Lehigh Valley

Pool
Breakfast included
Free airport shuttle
Parking included
3.9 out of 5, Good, (637)
The price is $76
per night
$83 total
includes taxes & fees
Jan 6 - Jan 7
Days Hotel by Wyndham Allentown Airport / Lehigh Valley

About this property

SureStay Plus Hotel by Best Western Lehigh Valley

Bethlehem hotel with 2 bars/lounges
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
SureStay Plus Hotel by Best Western Lehigh Valley offers 192 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, SureStay Plus Hotel by Best Western Lehigh Valley provides a 24-hour fitness center and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Guests can use the indoor pool at a partner property. Complimentary uncovered self parking is available on site.

SureStay Plus Hotel by Best Western Lehigh Valley is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Foundry - This restaurant specializes in American cuisine and serves dinner only.
Foundry Cocktail Lounge - Onsite cocktail bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Foundry Cocktail Lounge
  • The Foundry

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1965
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 20 2024 to December 27 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from September 11 to May 23:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 30 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 (rates may vary)
  • Pet deposit: USD 30 per stay
  • Pet fee: USD 30 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Lehigh Valley Hotel
Surestay Plus By Lehigh Valley
SureStay Plus Hotel by Best Western Lehigh Valley Hotel
SureStay Collection by Best Western Lehigh Valley Hotel
Lehigh Valley Hotel SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

SureStay Plus Hotel by Best Western Lehigh Valley Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 298 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 115 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Neal

Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a major revamp. Bathroom looked terrible with stains and mold all over. Sheets were ripped. Most of the lighting in the room was not working. Mattress and pillows smelly and uncomfortable. Didn’t stay for my whole reservation, left after the first night.
Stayed 2 nights in Sep 2024

4/10 Poor

Rhoda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Exterior was dirty, literally a pile of cigarette buds outside a rear entrance door ( which some kept propping open). Sink vanity was not cleaned and had toothpaste residue from prior occupant. Mold on shower curtain and around caulking. A tiny bar of facial soap was the only soap provided, NO bath soap or shower gel. Terrible. Check in experience was great and response to TV not working was quickly resolved.
Stayed 1 night in Sep 2024

4/10 Poor

Kathryn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The registration folks were friendly and professional, but the building was very dirty. The carpets are very dirty, with stains, and look like they have not been cleaned or vacuumed in a long time. I like that there was no carpet in the rooms.
Stayed 1 night in Sep 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needs a little updating. Toilet ran. Room was freezing when we arrived like the ac was set at 60
Stayed 1 night in Sep 2024

10/10 Excellent

Janelle

Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Lizzie

Stayed 2 nights in Sep 2024

2/10 Terrible

Stephanie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand why this hotel has a 3 star rating! ABSOLUTELY DISGUSTING! Only reason I booked this property was my daughters fathers family booked their ballroom for a party. Room had mold on lamp covers, food behind tv stand, food crusted into the carpet, black mold in shower, for 3 stars I expected some yuck but this property needs to be shut down and extremely deep cleaned!!!
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Graham Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Leisy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
Did not like that they close the door goin to the parking that’s was the only thing I want so I don’t have to go in the hallway. They need to make a make over to this hotel so old and stinks
Stayed 8 nights in Jul 2024

10/10 Excellent

Rene

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Beatrice

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We ask for the room to be cleaned & when we returned late in the evening the room was not touched we had to go to the front desk to ask for towels. The staff at the front were very nice the cleaning staff were very rude when we asked questions about our room not being cleaned
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Keera

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was somewhat slow though the lady was nice. The room smelled like smoke. There were dead bugs in the corner. There was old food and drinks in the refrigerator. There were hairs on the bed spread and the toilet seat. There were cracks and dirt on the bathroom floor. The bathtub faucet was a constant unstoppable stream. My daughter's socks were filthy after running around in them for an hour. The bed sheets had hair in them that wasn't mine or my daughter's. The bed wasn't uncomfortable though the claim that it was a queen sized bed is untrue. Also, there were only three pillows - two of which were half sized; something I'd never seen before. The breakfast wasn't bad and the young man who seemed to be taking care of things seemed to be constantly replacing/replenishing one thing or another. Overall, I was extremely disappointed in the room. I'll certainly think twice about ever staying at a Best Western again.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 5 nights in Aug 2024

2/10 Terrible

heather

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. Run down, terrible rooms. Loud clients. BAD
Stayed 3 nights in May 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, large pool. Room had been renovated, but common areas and hallways are very dated.
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Traveled with family
Disliked: Amenities
Ive stayed here before last summer and place was good then but this stay the place has deteriorated in the last year. Front desk woman said the owner is letting the place run itself into the ground since they are going to be building a warehouse there so whatever is broke is not gettibg fixed . The overall stay was fine just not worth what they are charging
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 5 nights in Aug 2024

2/10 Terrible

Justin

Disliked: Cleanliness, amenities, property conditions & facilities
A dump
Stayed 2 nights in Aug 2024

10/10 Excellent

Lakeith

Liked: Cleanliness, staff & service, property conditions & facilities
Will vist again
Stayed 1 night in May 2024