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Superior Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Comfort Double Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Almaty hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Almaty Hotel has designated areas for smoking.

  • Newspapers in lobby (surcharge)
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Business center
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 193
  • No accessible shuttle
  • Number of floors - 8
  • No accessible airport shuttle
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Almaty Hotel offers 193 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. A pillow menu is available. Cable television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Balcony
  • Desk
  • Free bottled water
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • TV size: 42
  • TV size measurement: inch
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Area rug/s in room

Parking

Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Grand Zina - This restaurant specializes in international cuisine.

Room service (during limited hours) is available.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 3000 for adults and KZT 3000 for children
  • Airport shuttle fee: KZT 10000.00 per person (one-way)
  • Airport shuttle fee per child: KZT 5000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 7

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 11000 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Names

  • Almaata Hotel
  • Almaata Hotel Almaty
  • Almaty Hotel Hotel
  • Almaty Hotel Almaty
  • Almaty Hotel Hotel Almaty

Hotel Reviews

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