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Ambassador Hotel Almaty

4.0 star property

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Photo gallery for Ambassador Hotel Almaty

Comfort Studio Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Junior Suite | Room amenity
Meeting facility
Lobby
Comfort Studio Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
121 Zheltoksan Street, Almaty, 480091
  • Zenkov Cathedral
    ‪8 min walk‬
  • Almaty Opera House
    ‪9 min walk‬
  • 28 Panfilov Heroes Memorial Park
    ‪15 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, in-room safe, desk

Standard Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Comfort Studio Suite, 1 King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Almaty by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (94)
The price is $296
All taxes and fees included in total
InterContinental Almaty by IHG

About this property

Ambassador Hotel Almaty

4-star hotel in Almaly District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a meeting room.
Ambassador Hotel Almaty offers 49 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Ambassador Hotel Almaty is a smoke-free property.

A complimentary buffet breakfast is served between 7 AM and 10 AM on weekdays.
Ambassador Hotel Almaty has a restaurant on site.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 4000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
  • Rollaway bed fee: KZT 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Almaty Ambassador Hotel
Ambassador Almaty
Ambassador Almaty Hotel
Ambassador Hotel Almaty
Hotel Ambassador Almaty
Ambassador Hotel Almaty Hotel
Ambassador Hotel Almaty Almaty
Ambassador Hotel Almaty Hotel Almaty

Ambassador Hotel Almaty Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

In heng

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
The service was good. People spoke some English. Good breakfast. Bathroom could use some upgrade.
Stayed 2 nights in Jul 2018

2/10 Terrible

TheFunk, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, frustrating, uncomfortable stay. Room was stained and beat up. AC was not cold and when I called maintenance they came up and did not fix it. I spent a miserable night on the hard mattress in the hottest room ever and then found the seal had already been broken on the complimentary bottle of water! The next morning, I woke to the sound of a jackhammer outside my door as workmen were remodeling the room across the hall. Then I was treated to a flavorless, cold, nasty breakfast, and had to tell five staff members to call me a taxi before anyone actually did... honestly, the only nice thing about this place was the water pressure, which I must admit was really en pointe.
Stayed 1 night in Jul 2018

8/10 Good

Kazu, 兵庫

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のホテル 早朝に到着したので荷物を預けて観光した 早めにチェックインさせてくれた。スタッフは親切だった。
Stayed 3 nights in Aug 2019

8/10 Good

Agnes, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is helpful and cheerful. Number of them can speak simple English and help me a lot.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オススメ！
ど真ん中！立地最高！まわりにカフェ、レストラン、スーパーマーケット、両替所たくさんあります。Wi-fiもバッチリ。部屋も広い。スタッフにいろいろ尋ねたが、親切に教えてくれた。
Stayed 3 nights in Jun 2019

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen. Mit gutem Service .
Service ist sehr aufmerksam.Nah zum Zentrum. Gute Frühstück, nur wenig Abwechslung.Zu wenig Früchte.
Stayed 3 nights in Aug 2018

10/10 Excellent

B. Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Самый идеальный отель
Номера ремонтируют. Очень все уютно. Приветливый персонал, особенно хочу специально благодарить фронт офис менеджера Руслан. Во всем помогает и заботится. В отеле самое хорошее что ресторан работает круглосуточно и тем не менее турецкая богатая кухня. Отель расположен в самом центре города. Цена и качество совпадает. Всегда буду в отеле проживать. Спасибо
Stayed 1 night in Aug 2018