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Standard Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 301 square feet (28 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

City Hotel Tien Shan has designated areas for smoking.

  • Conference space size (meters) - 28
  • Luggage storage
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Water dispenser
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Conference space size (feet) - 301
  • Designated smoking areas
  • 24-hour front desk
  • Reception hall
  • Conference space
  • Laundry facilities
  • Total number of rooms - 31
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Room Amenities

City Hotel Tien Shan offers 31 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Free bottled water
  • Slippers
  • Bathtub only
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Rollaway/extra beds (surcharge)
  • Heating
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Tapchan - This restaurant specializes in local and international cuisine.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: KZT 5000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately KZT 2000 per person
  • Airport shuttle fee: KZT 4800 per vehicle (one-way)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

No cribs (infant beds) available

No elevators

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 10000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Hotel Names

  • City Hotel Tien Shan Almaty
  • City Hotel Tien Shan
  • City Tien Shan Almaty
  • City Tien Shan
  • City Hotel Tien Shan Hotel
  • City Hotel Tien Shan Almaty
  • City Hotel Tien Shan Hotel Almaty

Hotel Reviews

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