*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities or services will be unavailable from November 15 2024 to November 30 2024 (dates subject to change):
- One of the swimming pools
Property Features
In addition to a full-service spa, DoubleTree by Hilton Almaty features an indoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This 4-star property offers access to a business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 6997 square feet (650 square meters) include conference space. This business-friendly hotel also offers a children's pool, a 24-hour fitness center, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
DoubleTree by Hilton Almaty is a smoke-free property.
- Coworking spaces
- Number of indoor pools - 1
- Elevator
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Turkish bath/Hammam
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 650
- Number of meeting rooms - 5
- Terrace
- Luggage storage
- Hair salon
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Conference space size (feet) - 6997
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Total number of rooms - 112
- 24-hour fitness facilities
- No accessible airport shuttle
- Wedding services
- Airport transportation (surcharge)
- Multilingual staff
Family Friendly Amenities
- Number of indoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
DoubleTree by Hilton Almaty offers 112 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Free WiFi
- LCD TV
- TV size: 42
- TV size measurement: inch
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Closed captioned TV
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Almaty has 2 restaurants on site.
24-hour room service is available.
Spa Services
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
Nearby Activities
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7000 for children
- Airport shuttle fee: KZT 17000 per vehicle (one-way, maximum occupancy 3)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not require health documentation at check-in
Cashless transactions are available
Contactless check-out is available
Security system
Mobile key entry is not available
Staffed front desk
Children stay free - maximum age 17
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Smoke detector
Children stay free
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Children 17 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Doubletree By Hilton Almaty
- Doubletree BY Hilton Almaty Hotel
- Doubletree BY Hilton Almaty Almaty
- Doubletree BY Hilton Almaty Hotel Almaty
- DoubleTree by Hilton Almaty Hotel
- DoubleTree by Hilton Almaty Almaty
- DoubleTree by Hilton Almaty Hotel Almaty
Hotel Reviews
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