*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.
Golden Palace is a smoke-free property.
- Express check-in
- Daily
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Free breakfast
- Express check-out
- Tours/ticket assistance
- Year Built - 2013
- Free self parking
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Number of meeting rooms - 1
- Luggage storage
- Wheelchair accessible – no
- Free buffet breakfast
- Number of restaurants - 1
- Concierge services
- Conference center
- Laundry facilities
- Total number of rooms - 42
- Television in common areas
- Number of floors - 6
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Multilingual staff
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Sofa bed
Room Amenities
Golden Palace offers 42 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
- Room service (limited hours)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Sofa bed
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Slippers
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Amadeus Restaurant - This restaurant specializes in international cuisine and serves breakfast and lunch. Open 24 hours.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.
One child stays free
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for KZT 5000.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Golden Palace Almaty
- Golden Palace Hotel Almaty
- Golden Palace Hotel
- Golden Palace Almaty
- Golden Palace Hotel Almaty
Hotel Reviews
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