*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Grand Erbil Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This family-friendly hotel also offers spa services, a terrace, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in January 2023.
Grand Erbil Hotel has designated areas for smoking.
- Tile flooring in public areas
- Daily
- Hardwood flooring in public areas
- Number of indoor pools - 1
- Designated smoking areas (fines apply)
- Elevator
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- 24-hour front desk
- Free breakfast
- Turkish bath/Hammam
- Tours/ticket assistance
- Year Built - 2014
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Number of coffee shops/cafes - 1
- Children's club (free)
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Free buffet breakfast
- Number of restaurants - 2
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 67
- Television in common areas
- Accessible airport shuttle
- Number of floors - 6
- Gated community
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Smooth flooring in public areas
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Children's club (free)
- Laundry facilities
- Playground on site
- Separate dining area
- Refrigerator
- Microwave
Room Amenities
Grand Erbil Hotel offers 67 accommodations with safes and bathrobes. Accommodations offer separate dining areas and include kitchen islands. 70-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, slippers, and hair dryers. This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Room service (limited hours)
- Television
- Refrigerator
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
- Turndown service
- Microwave
- Slippers
- Separate dining area
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size: 70
- TV size measurement: inch
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Number of beds 1
- Paper towels
- Wardrobe or closet
- Kitchen island
- Area rug/s in room
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Erbil - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair accessible path of travel
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: KZT 5000.00 per stay
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: KZT 3000 per vehicle (one-way, maximum occupancy 4)
- Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 11:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.
Restricted number of spaces per unit
Number of spaces per unit - 10
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Children and extra beds
- Children are welcome.
- Kids stay free! Children 5 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for KZT 10000.0 per day.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Hotel Names
- Grand Erbil Hotel Almaty
- Grand Erbil Almaty
- Grand Erbil
- Grand Erbil Hotel Hotel
- Grand Erbil Hotel Almaty
- Grand Erbil Hotel Hotel Almaty
Hotel Reviews
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