*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Grand Sapphire features a full-service spa and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.
This 4-star property offers access to a business center and a meeting room. This Almaty hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station drop-off service.
Grand Sapphire is a smoke-free property.
- Elevator
- Number of bars/lounges - 1
- Train station drop-off (surcharge)
- Full-service spa
- 24-hour front desk
- Business center
- Spa treatment room(s)
- Turkish bath/Hammam
- Porter/bellhop
- Tours/ticket assistance
- Dry cleaning/laundry service
- Steam room
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 1
- Luggage storage
- Hair salon
- ATM/banking
- Number of restaurants - 1
- Concierge services
- Laundry facilities
- Airport transportation
- Total number of rooms - 50
- Airport transportation (surcharge)
- Parking onsite
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Playground on site
- Refrigerator
Room Amenities
Grand Sapphire offers 50 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- In-room climate control (air conditioning)
- Room service
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- TV size measurement: inch
- LED TV
- Rollaway/extra beds (surcharge)
- Heating
- Electric kettle
- Towels provided
- Number of bathrooms - 1
Internet
Available in all rooms: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
Grand Sapphire has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
LUXCOSMED has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.
- Steam room in spa
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
Nearby Activities
Recreational amenities at the hotel include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: KZT 5000 per vehicle (one-way)
- Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available through room service
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for KZT 5000.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Hotel Names
- Grand Sapphire Hotel
- Grand Sapphire Almaty
- Grand Sapphire
- Grand Sapphire Hotel
- Grand Sapphire Almaty
- Grand Sapphire Hotel Almaty
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
