*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.
A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 7952 square feet (739 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.
- Shopping mall on site
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2009
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Computer station
- Wheelchair accessible
- Safe-deposit box at front desk
- Conference space size (meters) - 739
- Terrace
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 7952
- Gift shops or newsstand
- Conference center
- Ballroom
- Banquet hall
- Laundry facilities
- Total number of rooms - 227
- Television in common areas
- Number of floors - 9
- Number of buildings/towers - 1
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Sofa bed
- Refrigerator
- Free cribs/infant beds
Room Amenities
Holiday Inn ALMATY, an IHG Hotel offers 227 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include sofa beds. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers. This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Separate sitting area
- Sofa bed
- Pay movies
- High-speed internet access
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- Slippers
- Bathtub only
- Satellite TV service
- Free WiFi
- Free wired internet
- Pillow menu
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Limited housekeeping
- Rollaway/extra beds (free)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Laptop-friendly workspace
- Wardrobe or closet
- Desk chair
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Glasshouse - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Wheelchair accessible parking
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately KZT 9100 for adults and KZT 5000 for children
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 5:30 AM
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- ALMATY Holiday Inn
- Holiday Inn ALMATY
- Holiday Inn Hotel ALMATY
- Holiday Inn Almaty Hotel Almaty
- Holiday Inn ALMATY Hotel
Hotel Reviews
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