A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk. Change of towels is available on request.
Holiday Inn Express Almaty, An Ihg Hotel offers 184 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch Smart televisions come with digital channels. Bathrooms include showers and hair dryers.
This Almaty hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This 3-star property offers access to a business center. This business-friendly hotel also offers concierge services, a front-desk safe, and an elevator. Onsite uncovered self parking is complimentary.
A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Almaty, An Ihg Hotel has a restaurant on site.
Languages
English, Russian, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Free on-the-go breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
A bar/lounge
A restaurant
Snack bar/deli
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
11 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
43-inch smart TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Express Almaty, An Ihg
Holiday Inn Express Almaty An Ihg Hotel
"Holiday Inn Express Almaty An Ihg Hotel"
Holiday Inn Express Almaty, An Ihg Hotel Hotel
Holiday Inn Express Almaty, An Ihg Hotel Almaty
Holiday Inn Express Almaty, An Ihg Hotel Hotel Almaty
Holiday Inn Express Almaty, An Ihg Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Helpful staff and a good location. Have stayed twice, and both rooms had at least partial mountain views. Breakfast was great, with lots of options.
Ceramic, rather than plastic, mugs in the room could have improved the experience.
Mark
Stayed 1 night in Jun 2024
4/10 Poor
Jacqueline
Jul 3, 2024
Disliked: Property conditions & facilities
Never happy with a Hotel that allows smoking on their property. And then they only offer you a smoking room since all their non smoking rooms were booked.
Overall great experience, except for breakfast, we never touched it after finding a huge fly in the eggs. Some towels had hair on them. Bed was comfortable. No fridge was another downside
It was perfect as we were most of the time out exploring, perfect to rest up enjoy the breakfast. Staff was very helpful. Room was decent size and same with the bathroom and shower
The hotel is in a very convenient location with beautiful views to the mountains, close to the Metro and restaurants, and within a 25 minute walk to museums, parks and other landmarks. Staff were friendly and helpful, breakfasts delicious and the room very comfortable. Unfortunately, the rooms do not have a refrigerator and the hotel has a strict policy of charging you for an extra day (at a higher rate than paid online) for a late checkout of 5 hours, even after staying at the hotel for an entire week. The hotel has a comfortable lobby with a bar and snacks and access to fast WIFI. I will stay here again when I visit Almaty next year.
View from the room was good. Water in bathroom was in good temperature. Staff at reception could not be worse . They shifted the breakfast timing without letting us know and due to which we could not take breakfast before our flight. They shifted it by 1 hour 30mins. Sad reception staff.
I had very bad welcome experience as booked taxi through hotel to pick me up from airport at 2 AM in morning but driver said one bag each passenger is too much baggage will not take us to hotel even I talked to hotel but they told me to take 2nd car & then I had to take new taxi
We lived ar Holiday InnExpress for a day. Great location anf proximity to the center. I wish the reception and staff knew better English. Breakfast was included but very average. The stay was great, rooms are small but very comfortable. Overall a good one