Holiday Inn Express Almaty, An Ihg Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Almaty, An Ihg Hotel

Bar (on property)
Exterior
Meeting facility
Standard Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Bld. 597/5, Seifullin Avenue, Bostandyk District, Almaty, 050067
  • Kazakhstan Independence Monument
    13 min walk
  • Republic Square
    13 min walk
  • Lermontov Russian Drama Theatre
    14 min walk
  • Almaty (ALA-Almaty Intl.)
    30 min drive

Room options

Standard Room

  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Almaty, An Ihg Hotel

3-star hotel in Bostandyk District
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk. Change of towels is available on request.
Holiday Inn Express Almaty, An Ihg Hotel offers 184 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch Smart televisions come with digital channels. Bathrooms include showers and hair dryers.

This Almaty hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers concierge services, a front-desk safe, and an elevator. Onsite uncovered self parking is complimentary.

A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Almaty, An Ihg Hotel has a restaurant on site.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Express Almaty, An Ihg
Holiday Inn Express Almaty An Ihg Hotel
"Holiday Inn Express Almaty An Ihg Hotel"
Holiday Inn Express Almaty, An Ihg Hotel Hotel
Holiday Inn Express Almaty, An Ihg Hotel Almaty
Holiday Inn Express Almaty, An Ihg Hotel Hotel Almaty

Holiday Inn Express Almaty, An Ihg Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 68 reviews" "
Rating 8 - Good. 17 out of 68 reviews" "
Rating 6 - Okay. 4 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 5 out of 68 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

tieqi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Ishaq

Good convenient stop over hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and a good location. Have stayed twice, and both rooms had at least partial mountain views. Breakfast was great, with lots of options. Ceramic, rather than plastic, mugs in the room could have improved the experience.
Stayed 1 night in Jun 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
Never happy with a Hotel that allows smoking on their property. And then they only offer you a smoking room since all their non smoking rooms were booked.
Stayed 1 night in Jul 2024

8/10 Good

Roman

Liked: Cleanliness, property conditions & facilities, room comfort
Avoid breakfast
Overall great experience, except for breakfast, we never touched it after finding a huge fly in the eggs. Some towels had hair on them. Bed was comfortable. No fridge was another downside
Stayed 4 nights in Jun 2024

10/10 Excellent

Saltanat

Stayed 6 nights in May 2024

10/10 Excellent

Mohammed Oumer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality/price hotel
It was perfect as we were most of the time out exploring, perfect to rest up enjoy the breakfast. Staff was very helpful. Room was decent size and same with the bathroom and shower
Stayed 5 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location with beautiful views to the mountains, close to the Metro and restaurants, and within a 25 minute walk to museums, parks and other landmarks. Staff were friendly and helpful, breakfasts delicious and the room very comfortable. Unfortunately, the rooms do not have a refrigerator and the hotel has a strict policy of charging you for an extra day (at a higher rate than paid online) for a late checkout of 5 hours, even after staying at the hotel for an entire week. The hotel has a comfortable lobby with a bar and snacks and access to fast WIFI. I will stay here again when I visit Almaty next year.
Stayed 6 nights in Apr 2024

8/10 Good

Woojin

Business traveler
Wonderful place with proper price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

GAZAL CAGLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Kirti

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
View from the room was good. Water in bathroom was in good temperature. Staff at reception could not be worse . They shifted the breakfast timing without letting us know and due to which we could not take breakfast before our flight. They shifted it by 1 hour 30mins. Sad reception staff.

8/10 Good

Inga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Olena

Liked: Staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2023

4/10 Poor

Sanjay

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I had very bad welcome experience as booked taxi through hotel to pick me up from airport at 2 AM in morning but driver said one bag each passenger is too much baggage will not take us to hotel even I talked to hotel but they told me to take 2nd car & then I had to take new taxi
Stayed 3 nights in Nov 2023

8/10 Good

tsukasa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, breakfast is very good. Location also near to big mall/Forum mall.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy rooms and excellent and friendly customer service!
Stayed 2 nights in Nov 2023

8/10 Good

Sandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Almaty stay
Poor breakfast
Stayed 3 nights in Oct 2023

4/10 Poor

Ankush

Traveled with partner, Traveled with family
Disliked: Amenities
It was our anniversary trip and i had specifically (of course) requested 1 queen bed room but they put us in a 2 twin bed room. Very sad.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, I really loved it.
Stayed 7 nights in Sep 2023

8/10 Good

Savas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The hotel is kept very clean. The location is convenient to shopping, restaurants and the city center.
Stayed 2 nights in Aug 2023

8/10 Good

Preethi Anna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay
We lived ar Holiday InnExpress for a day. Great location anf proximity to the center. I wish the reception and staff knew better English. Breakfast was included but very average. The stay was great, rooms are small but very comfortable. Overall a good one
Stayed 1 night in Aug 2023

10/10 Excellent

Amaresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023