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Hotel Kazakhstan

4.0 star property

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Photo gallery for Hotel Kazakhstan

Exterior
Creator video
Interior
Superior Twin Room | 1 bedroom, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Air conditioning
  • Laundry
$125
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Dostyk ave 52/2, Almaty
  • Almaty Opera House
    ‪14 min walk‬
  • Dostyk Plaza
    ‪17 min walk‬
  • Zenkov Cathedral
    ‪19 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, desk

Premium Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

7.0 out of 10
Good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Queen Suite

Queen Suite | 1 bedroom, minibar, in-room safe, desk

Queen Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, minibar, in-room safe, desk

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (King)

Suite (King) | 1 bedroom, minibar, in-room safe, desk

Suite (King)

  • 667 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Premium

Junior Suite Premium | 1 bedroom, minibar, in-room safe, desk

Junior Suite Premium

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Kazakhstan

4-star hotel in Medeu District
Along with 3 restaurants, this smoke-free hotel has a nightclub and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Hotel Kazakhstan offers 202 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a nightclub, a sauna, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel Kazakhstan is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Balcony Brasserie - This brasserie specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Noodles - This restaurant specializes in Pan-Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Dolce - Onsite karaoke bar.
BarFly - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Balcony Brasserie
  • BarFly
  • Dolce
  • Noodles

Things to do

  • Bicycle rentals
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 26 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Kazakhstan Almaty
Kazakhstan Almaty
Hotel Kazakhstan Hotel
Hotel Kazakhstan Almaty
Hotel Kazakhstan Hotel Almaty

Hotel Kazakhstan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 106 out of 255 reviews
Rating 8 - Good. 88 out of 255 reviews
Rating 6 - Okay. 36 out of 255 reviews
Rating 4 - Poor. 15 out of 255 reviews
Rating 2 - Terrible. 10 out of 255 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

karan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing very good location

Stayed 2 nights in May 2025

8/10 Good

Tim

Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 2 nights in Apr 2025

10/10 Excellent

Jesse

Stayed 2 nights in May 2025

10/10 Excellent

FEDOR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, centrally located. Iconic design of the property.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

nataliia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location, close to everything. hotel is renovated and quite comfortable. would stay here again for travel through almaty
Stayed 2 nights in Apr 2025

10/10 Excellent

ERKAN, ISTANBUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in renovated rooms. Perfect quality for a relativly small ex Soviet Hotel. The breakfast was great. No problem with running hot and cold water in bath room. Good room service and house keeping. Location is nice aswell. Thanks
Stayed 3 nights in Apr 2025

8/10 Good

Fahd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to to walk to major areas in the city
Stayed 3 nights in Apr 2025

8/10 Good

G V Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and tidy, rooms were well kept. Good breakfast. I do recommend staying here since it serves the purpose but you need to know certain things. I deduct one star because there is no above-and-beyond element. At all! The hotel charged me 12,000 Tenge for airport pickup when I could have just walked to the Blue Taxi counter in the arrivals hall, to whom the pick up drive casually gave back the sign with my name on it. I paid 2500 Tenge back to the airport! What a mark-up! Not fair! In addition, I arrived at around 10 am. They sold me a room for the extra 4 hours before check in (about $100). Most hotels would allow early check in if rooms were available, and there were plenty. I saw many people sitting in the lobby with luggage who would not pay this extra amount. This hotel runs as a business, nothing more.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daiho

Stayed 3 nights in Mar 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness
Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Galyna

Stayed 3 nights in Mar 2025

10/10 Excellent

Birju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located property. Awesome breakfast spread
Stayed 7 nights in Jan 2025

10/10 Excellent

Wilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, breakfast buffet
Stayed 3 nights in Jan 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Manage expectation

Dont expect luggage assistance, front reception is not guest oriented .Location is the best and room is very comfortable. The bed and beddings are excellent. Housekeeping is two thumbs up. Breakfast is a middle of the road
Stayed 6 nights in Jan 2025

6/10 Okay

Olesia

Stayed 7 nights in Jan 2025

8/10 Good

Kunal

Stayed 5 nights in Dec 2024

4/10 Poor

Peng, Sydney

Stayed 1 night in Jan 2025

4/10 Poor

Peng, Sydney

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The standard room had a very tight bathroom which can present safety issues. The exposed water pipe/radiator on the bathroom wall were boiling hot and caused first degree burns to the arm of my travelling partner. While they eventually put us in a room with a bigger bathroom this could have been prevented if they had proper safety checks in the first place. The room carpet floor also had an exposed sharp staple which can cause injuries. There were no apologies from the hotel. It felt like they didn't care about customers. They only acted on the room change when I requested it rather than proactively offering it to make things better. The bar on the top floor was also very restrictive as you couldn't just have a drink. The breakfast was plentiful and sufficient but nothing to shout about. They're renovating rooms on other floors so the lifts were a bit chaotic and took ages to get through the floor. They're relying too much on the landmark name of the hotel at the expense of providing a great experience to customers.
Stayed 1 night in Jan 2025

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel w. good restaurants, but not very close to main areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor.
Stayed 2 nights in Oct 2024