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Hotel Kazakhstan

4.0 star property

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Photo gallery for Hotel Kazakhstan

Superior Double Room | Street view
Exterior
Superior Twin Room | Minibar, in-room safe, desk, soundproofing
Standard Double Room | Street view
Queen Suite | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking included
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Dostyk ave 52/2, Almaty
  • Dostyk Plaza
    ‪16 min walk‬
  • Almaty Opera House
    ‪18 min walk‬
  • Zenkov Cathedral
    ‪3 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, desk, soundproofing

Premium Double Room

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, soundproofing

Standard Twin Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Queen Suite

Queen Suite | Minibar, in-room safe, desk, soundproofing

Queen Suite

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, soundproofing

Premium Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (King)

Suite (King) | Minibar, in-room safe, desk, soundproofing

Suite (King)

  • 667 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Premium

Junior Suite Premium | Minibar, in-room safe, desk, soundproofing

Junior Suite Premium

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Kazakhstan

4-star hotel in Medeu District
Along with 3 restaurants, this smoke-free hotel has a nightclub and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Hotel Kazakhstan offers 202 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a nightclub, a sauna, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel Kazakhstan is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Balcony Brasserie - This brasserie specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Noodles - This restaurant specializes in Pan-Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Dolce - Onsite karaoke bar.
BarFly - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Balcony Brasserie
  • BarFly
  • Dolce
  • Noodles

Things to do

  • Bicycle rentals
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 26 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Kazakhstan Almaty
Kazakhstan Almaty
Hotel Kazakhstan Hotel
Hotel Kazakhstan Almaty
Hotel Kazakhstan Hotel Almaty

Hotel Kazakhstan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 79 out of 204 reviews
Rating 8 - Good. 68 out of 204 reviews
Rating 6 - Okay. 35 out of 204 reviews
Rating 4 - Poor. 13 out of 204 reviews
Rating 2 - Terrible. 9 out of 204 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel w. good restaurants, but not very close to main areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atreya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They arranged airport pick up in request and also gave us a room on a higher floor which had an amazing view of the city and the mountains. One of the best places to stay as Dostyk Plaza one of the biggest shopping malls is just 15 min of a walk away and our pick up place for our tours Renon Zyliha was also nearby, just a 10 min ride.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this hotel
In summary: we did enjoy our stay and would stay here again. Pros: - we were on the 24th floor and the views were amazing! -Dostyk Ave has so many shops and delicious restaurants in short walking distance. We could also walk to Ascension Cathedral, Kok Tobe, and most attractions. -many bars in the hotel, so many people met us for drinks and we didn't have to go far. -shower head was nice and water was warm. -it is cool to stay in such an iconic building. Cons: -The bed was quite hard for our taste. -room was small. -not enough dressers, wardrobes, storage space for our clothes. -shower was very tight. -breakfast was good and there was a variety of selection. However, it was very busy and crowded. -it costs the taxes money to enter the hotels driveway, so no taxi wanted to drop off or pick up right at the hotel. It was easy to walk to a corner once we knew, but shocking at first.
Stayed 4 nights in Sep 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay of 5 nights. Dining options in and around hotel are excellent. Front desk staff very helpful and sorted out one problem very quickly. Immediate area very walkable and main sights are within a short walk of the hotel. A very enjoyable stay.
Stayed 5 nights in Aug 2024

8/10 Good

Raghav

Liked: Room comfort
Just perfect!
The building is the highlight of this hotel, it is visible from many parts of the city and also is a feature of many portraits and paintings seen across the city! The rooms are large, with good city views! We booked a suite with mountain views! It's has a restaurant called Noodles at the ground floor which is good! They have a bar on the terrace and ground floor, so you would have plenty options if you are not willing to leave the hotel. Making it a bustling/ bustling property. You'll find people coming and going through out the day. On weekends they have music playing in these bars, you can walk down and join the party or rest in your room. However the music can be heard on higher floors as well. The location is just perfect to access the majority of the attractions via taxi or subway. Also a few cafe's and restaurants at a walkable distance! Do request them for renovated rooms, the staff is helpful! An over-all comfortable stay!
Stayed 7 nights in Aug 2024

6/10 Okay

venkateswara choudary

Liked: Property conditions & facilities
Disliked: Staff & service
Checkin was very bad. Took almost half an hour.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
The historic hotel was comfortable and the breakfast was amazing. The view over the city was beautiful.
Stayed 1 night in Jul 2024

4/10 Poor

Dale

Traveled with family
Disliked: Staff & service, property conditions & facilities
Other reviews reflect that the property is dated, which is accurate. They are renovating floor by floor, which is helpful. We stayed in a suite, which included an extra room with a foldout couch. No AC in the bedroom, but a wall unit in the extra room. After a few hours of attempting to sleep in the warm bedroom, we moved to the other room for the remainder of our stay. It was comfortable. However, the AC wall unit was not mounted in the window, so after a few hours, the captured liquid dripped continually onto the carpet into a puddle. Breakfast was plentiful, but average quality. The hotel staff were friendly, but not helpful in assisting with general tourist questions and sites. As a final send-off, our very friendly staff person ordered a taxi to the airport for us, and then mistakenly directed us to the wrong car. He loaded our luggage, the car left, and we ended up in the city at restaurant. We had to convince the driver to take us to the airport and paid double the cost. Overall we had a very average to below average experience. The hotel is inexpensive, and we got wat we paid for. I would not return.
Stayed 3 nights in Jul 2024

4/10 Poor

Bhavin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Bhavin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a huge facelift.
This hotel needs a serious refurbish. It looks nothing like the photos. The restaurants on site are good but the rooms are run down. Location is convenient.
Stayed 4 nights in Jun 2024

10/10 Excellent

kiyoul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very nice breakfast great location
Stayed 5 nights in May 2024

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very central
Stayed 1 night in May 2024

10/10 Excellent

Hakan

Traveled with group
Very helpful receptionist staff, excellent coffee in the lobby area
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night before leaving Kazakhstan. Comfortable bed and convenient location
Stayed 1 night in May 2024

10/10 Excellent

Zhan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and clean
Stayed 2 nights in May 2024

6/10 Okay

Aziza

Staff is not helpful- i had three suitcases however no help from staff.
Stayed 1 night in May 2024

4/10 Poor

Dragomir

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good position, old but posh internally
cheap airport transfer using “YandexGO” app (airport wifi useless so ensure you’ve access to international data or buy local SIM to use - cost gbp 6 for 30+ minutes journey). hotel is significantly updated soviet era tower unlike headline promotion photo on website but smart & posh internally with lots of adjacent restaurants (up huge external staircase- no obvious lift & no connection from lobby). quick efficient friendly check in, clerk a mine of useful local transport info (bus 12 from stop opposite takes 25 minutes to reach ski lift and resort with snow in April for gbp 40pence). lots of good lifts in hotel, room old but fine- breakfast very good
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently good
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Great breakfast!
Stayed 3 nights in Feb 2024