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International Hotel Astana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for International Hotel Astana

Bar (on property)
Front of property
Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Gym

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
Baitursynov Str. 113, Almaty, 050022
  • Almaty Central Stadium
    12 min walk
  • Kazakhstan Independence Monument
    18 min walk
  • Republic Square
    18 min walk
  • Almaty (ALA-Almaty Intl.)
    32 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, iron/ironing board, free WiFi

Luxury Suite

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

International Hotel Astana

4-star hotel in Bostandyk District
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
International Hotel Astana offers 114 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, International Hotel Astana features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

International Hotel Astana is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 11:00 AM.
International Hotel Astana has a restaurant on site.
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 3500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Astana International Almaty
Astana International Hotel
Astana International Hotel Almaty
Hotel Astana International
International Hotel Astana
International Hotel Astana Almaty
Hotel International Hotel Astana Almaty
Almaty International Hotel Astana Hotel
Hotel International Hotel Astana
International Hotel Astana Almaty
International Hotel Astana
International Astana Almaty
Astana International Hotel
International Astana
International Astana Almaty
International Astana Almaty
International Hotel Astana Hotel
International Hotel Astana Almaty
International Hotel Astana Hotel Almaty

International Hotel Astana Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 5 out of 27 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Stayed 1 night in Jul 2024

8/10 Good

Nurislom

Business traveler
Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Ivan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Совсем не первой свежести гостиница
Не работал туалет, ремонт уже совсем не первой свежести. Тонкие стены, слышно соседей.
Stayed 1 night in Feb 2024

10/10 Excellent

Stanislav

Stayed 1 night in Nov 2023

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window
Stayed 2 nights in Nov 2023

2/10 Terrible

Daniyar, Newport beach

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Super old
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Value for Money. Staffs are helpfull
Stayed 2 nights in Oct 2019

6/10 Okay

Michiel

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to update everything. It is rated as a 4star hotel, but it is more a 2/3 star hotel. It is in a great neighbourhood walking distance to metro and restaurants. Easy to find.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Bad Bad Bad
What a terrible experience. Never again! Cherry on top was the electricity blackout ONLY at the hotel. Stay away from this place if you value your hard earned money.
Stayed 2 nights in Jun 2019

6/10 Okay

LauraJ

Business traveler
Liked: Cleanliness, staff & service
Overall it was ok. Upsetting thing was that I did not find the tea bags and the used item from the bar by the previous guest was not restored.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good
Stayed 4 nights in Feb 2024

6/10 Okay

filippo

Stayed 2 nights in Oct 2023

10/10 Excellent

Nataliya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Satisfaisant, le personnel super fait la différenc
Personnel très gentil Petits déjeuners satisfaisants Chambres simples spartiates, pas de frigo pas de minibar, juste le strict minimum. Bons repas Navette aéroport payante
Stayed 2 nights in Nov 2019

2/10 Terrible

Jongwon

Disliked: Cleanliness, staff & service, property conditions & facilities
아스타나의 안좋은추억
후론트에서 예약사항을 인지하지 못하여(방 예약사항, 사용인원등) 체크인하는데 1시간 이나 소요됨 하우스키핑 운영시 원칙이 없는것 같음 (팁을 주어야 타월이 새로이 비취됨) 5일 숙박 청소상태 매우 나쁨
Stayed 6 nights in Sep 2019

6/10 Okay

Gaukhar

Disliked: Staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Marina

Disliked: Staff & service, property conditions & facilities
Явно не четвёрка
Останавливалась в данном отеле на неделю. С заселением проблем не было, но поселившись в номере, обнаружила, что отсутствует холодильник и халат. Считаю, что для отеля уровня 4 звезды наличие подобных вещей обязательно. Так как для меня наличие холодильника в номере было критичным, я обратилась на ресепшн с просьбой установить его, на что мне пообещали решить проблему завтра утром. Но по факту ни завтра утром, ни на следующий день никто и не подумал выполнить данное обещание. Только после третьего напоминания, наконец-таки я увидела в своём номере холодильник. Из этого случая явно следует вывод, что персоналу в общем-то наплевать на своих клиентов. Также не надейтесь найти в номере воду. Кулер с водой стоит на этаже, но зачастую он был пустой. Во время моего пребывания также один раз не было электричества. Совсем. Уж не знаю что там произошло, но нас только кормили обещаниями, что скоро все починят, по факту электричества не было почти сутки. Ни телефон не зарядить, ни помыться толком, сами понимаете без электричества сейчас никуда. Из плюсов могу отметить завтраки. Не скажу, что они были супер, но в целом неплохо, за исключением дня, когда не было света, потому как естественно без него никто ничего не готовил, поэтому довольствовались мы нарезками колбасы, сыра и фруктами. Ну и второй плюс - неплохое расположение. В общем, мне стало непонятно за что отелю дали 4 звезды, он тянет максимум на тройку. На длительное пребывание однозначно не рекомендую.
Stayed 7 nights in Aug 2019

8/10 Good

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel très agréable et bien situé...
Stayed 3 nights in Jul 2019

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
アスタナインターナショナル
この国のホテル代の基準では、かなりお得感あり。部屋はこぎれいなビジネスホテル（ツインのベッド幅は日本人でも驚く狭さ、ダブルをオススメします）といったカンジ。バスローブ、歯ブラシ（使用せず）などのアメニティは標準やや上。中心地ではないが、近くにスーパー（かなり充実）が入ったモール（フードコートあり）、スポーツコンプレックス地帯なので、観客相手のファミレス、ファーストフード、若干のレストランあり便利。