Standard Room, 1 Double Bed
Bed Count 1 Full Bed Maximum Occupancy 3 Max
$155*
Per night/room
Jun 22 - Jun 23
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from May 27 2024 to June 10 2024 (completion date subject to change). The following areas are affected:
- Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to a full-service spa, Novotel Almaty City Center features an indoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Novotel Almaty City Center is a smoke-free property.
- Library
- Number of indoor pools - 1
- Organic food
- Water dispenser
- Elevator
- Fitness facilities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 200
- Number of meeting rooms - 6
- Terrace
- Luggage storage
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Total number of rooms - 190
- No accessible shuttle
- Accessible airport shuttle
- Number of floors - 10
- Airport transportation (surcharge)
- Number of accessible parking spaces 2
- Registration desk height (inches) - 31
- Registration desk height (centimeters) - 80
- Elevator door width (inches) - 35
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 90
- Full-service spa
- Conference space
- Year Built - 2018
- Free WiFi
- Sauna
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 2153
- Banquet hall
- Reception hall
- Vegetarian breakfast available
- Television in common areas
- 24-hour fitness facilities
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Playground on site
- Free cribs/infant beds
Room Amenities
Novotel Almaty City Center offers 190 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Free WiFi
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of beds 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Hand-held showerhead
- Lowered peephole/view port in door
- Low-height bed
- Grab bar - near toilet
- Bathroom emergency pull cord
- Roll-in shower
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Toilet grab bar height (inches) - 30
- Toilet grab bar height (centimeters) - 75
- Doorway wheelchair width (inches) - 35
- Doorway wheelchair width (centimeters) - 90
- Low bed height (inches) - 16
- Low bed height (centimeters) - 40
- Roll-in shower width (inches) - 33
- Roll-in shower width (centimeters) - 85
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Le Resto - This restaurant specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Lobby Bar - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, in balance. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Bicycle rentals nearby
- Ecotours nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately KZT 7000 per person
- Airport shuttle fee: KZT 6500 per person (one-way)
- Pet deposit: KZT 20000 per stay
- Pet fee: KZT 10000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: KZT 5000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Service animals are allowed
Service animals are exempt from fees/restrictions
Annual carbon offsets
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 16
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for KZT 5000 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of KZT 10000 per pet, per night, plus a deposit of KZT 20000 per stay
- Dogs and cats only
- 1 total pets
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.
Hotel Names
- Novotel Almaty City Center Opening December 2018 Hotel
- Novotel Opening December 2018 Hotel
- Novotel Almaty City Center Opening December 2018
- Novotel Almaty City Center Hotel
- Hotel Novotel Almaty City Center Almaty
- Almaty Novotel Almaty City Center Hotel
- Hotel Novotel Almaty City Center
- Novotel Almaty City Center Almaty
- Novotel Almaty City Center (Opening December 2018)
- Novotel Hotel
- Novotel
- Novotel Almaty City Center
- Novotel Almaty City Center Hotel
- Novotel Almaty City Center Almaty
- Novotel Almaty City Center Hotel Almaty
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
Hotel Reviews
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