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Room, 2 Twin Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 1 Max

Room, 1 King Bed, Accessible, Smoking (City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Fitness facility
  • Indoor pool
  • Sauna

Property Features

In addition to an indoor pool, Ramada by Wyndham Almaty provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 5 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. Event facilities measuring 4736 square feet (440 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Ramada by Wyndham Almaty has designated areas for smoking.

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Number of coffee shops/cafes - 5
  • Safe-deposit box at front desk
  • Conference space size (meters) - 440
  • Spa services on site
  • Number of meeting rooms - 7
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 4736
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 164
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Microwave
  • Free cribs/infant beds

Room Amenities

Ramada by Wyndham Almaty offers 164 accommodations with minibars and laptop-compatible safes. LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Television
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Microwave
  • Premium TV channels
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • TV size measurement: inch
  • Bathtub or shower
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Ambrosia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jasmine - This restaurant specializes in Eastern European cuisine and serves dinner and light fare. Open daily.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 5500 per person
  • Airport shuttle fee: KZT 20000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 6216.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests checking in between 6 AM - noon will be charged 50% of the standard room rate. Check-in before 6 AM will incur a charge of 100% of the daily room rate.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 6216.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-out is available.

Hotel Names

  • Ramada Almaty Hotel
  • Ramada Almaty
  • Ramada by Wyndham Almaty Hotel
  • Ramada by Wyndham Almaty Almaty
  • Ramada by Wyndham Almaty Hotel Almaty

Hotel Reviews

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