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Rim Grand Hotel

3.5 star property

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Reception
Front of property
Reception
Family Studio Suite, Balcony | Egyptian cotton sheets, premium bedding, minibar, individually furnished
Reception

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Severnoe kolco 168, Almaty, Almaty, 050048
  • Place, MEGA Park
    ‪12 min drive‬
  • Place, Panfilov Park
    ‪13 min drive‬
  • Place, Zenkov Cathedral
    ‪14 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View | Egyptian cotton sheets, premium bedding, minibar, individually furnished

Deluxe Double Room, Balcony, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite, Balcony

Family Studio Suite, Balcony | Egyptian cotton sheets, premium bedding, minibar, individually furnished

Family Studio Suite, Balcony

  • 323 sq ft
  • City view
  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 King Sofa Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Egyptian cotton sheets, premium bedding, minibar, individually furnished

Comfort Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Studio Suite, Balcony

  • Sleeps 5

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Twin Room With Balcony

Egyptian cotton sheets, premium bedding, minibar, individually furnished

Twin Room With Balcony

  • Sleeps 2

Family Studio Suite, Balcony

  • Sleeps 5

Deluxe Double Room With Balcony And City View

  • Sleeps 2

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About this property

Rim Grand Hotel

3.5-star hotel in Alatau District
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and laundry facilities.
Rim Grand Hotel offers 17 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations have separate dining areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. 54-inch Smart televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Rim Grand Hotel has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 8:00 AM and 10:00 AM.
Rim Grand Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways
  • High-pile carpet in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 54-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 3 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Rim Grand Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

yasmin, Clermont

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also.
Stayed 1 night in Oct 2025

6/10 Okay

yasmin, Clermont

Traveled with family
Disliked: Property conditions & facilities
Did not use spa. Staff gave few bath towels and toilet paper. Had to argue with staff for these items. Eventually we bought our own supplies.
Stayed 3 nights in Oct 2025

8/10 Good

Vicar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very responsive and helpful and the hotel is very clean.
Stayed 6 nights in Aug 2025