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Royal Park Hotel Almaty

3.0 star property

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Photo gallery for Royal Park Hotel Almaty

Library
Lobby sitting area
Exterior
Minibar, in-room safe, desk, soundproofing
Parking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Sholokhov St. 29, Almaty, 050011
  • MEGA Park
    ‪9 min drive‬
  • Zenkov Cathedral
    ‪10 min drive‬
  • Almaty Opera House
    ‪12 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, soundproofing

Standard Single Room

  • Sleeps 3
  • 1 Twin Bed

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About this property

Royal Park Hotel Almaty

3-star hotel in Turksib District
This hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Royal Park Hotel Almaty offers 57 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Royal Park Hotel Almaty has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Royal Park Hotel Almaty has a restaurant on site.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 2,500 for adults and KZT 2,500 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 5000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 15000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately KZT 2500 for adults and KZT 2500 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one-way, maximum occupancy 9)
  • Airport shuttle fee per child: KZT 4000 (one-way), (up to 18 years old)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Royal Park Hotel Almaty
Royal Park Almaty
Royal Park Hotel Almaty Hotel
Royal Park Hotel Almaty Almaty
Royal Park Hotel Almaty Hotel Almaty

Royal Park Hotel Almaty Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 0 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jiguur, Ulaanbaatar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel. Great value.
Stayed 2 nights in Oct 2024

8/10 Good

Ikrom, NEW YORK CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 20-30 mins drive away from Almaty International Airport. A bit far from the centre of Almaty but Yandex taxi is pretty accessible from the hotel and can easily get you around. Breakfast is great! AC works well during Summer months. People working at the reception are super helpful and friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

D.BENJAMIN, mill valley

Liked: Cleanliness, staff & service, property conditions & facilities
if you want Almaty action - find a place in the upper city - but this hotel is just fine and a good value -
Stayed 1 night in Aug 2024

2/10 Terrible

Parshant Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is really garbage. Do not suggest this to anyone.
Stayed 4 nights in Aug 2024

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Checked in for a short airport layover. Desk clerk was not at all happy to greet us. She wanted to charge us t4000 per person for a ride to the airport. The room was stifiling hot, and running the AC it took hours for the room to cool down. Upon check out the same desk clerk, told us to "go sit on the couch, while we check out the room." We had already called for a ride, so we had to wait about 15 minutes. Once the clerk got the okay, that we hadn't stolen anything from the room, she simply waved us away, and said "you can leave now". The area around the hotel is in a sketchy area with people walking around, some in the shadows, or just sitting in cars. There is also a car wash next door, that is open really late and seems to be a hangout. We stayed there because the reviews were good, but I would not ever stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service
great staff the hotel is 20-25 minutes away from the city center
Stayed 3 nights in May 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and comfortable, helpful front desk

Very pleased with this hotel, so we came back when we retuened to Almaty. Very clean property. Rooms are beautiful and comfortable, with super clean comfortable bed. Wifi acceptable but could be improved. Front desk was extremely helpful with all needs. In a very nice neighborhood, and is located close to major train station, supermarket, major bus routes into city, and local parks. Will be happy to stay here again in the future.
Stayed 3 nights in Apr 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall

Good for a night. Next to a small mall with a supermarket. Relatively close to the airport. Restaurant is weak.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas, Colorado Springs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in at midnight was flawless. And check-out the same. Room was comfortable and quiet. Everything was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Tuguldur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for airport transfer. Called hotel to notify late 1 AM check-in. Staff was helpful with late night check in. Hotel could work on reducing noise.

8/10 Good

Luis

Stayed 1 night in Jul 2022

8/10 Good

mounif

Liked: Amenities
It is good value for money but requires higher standards of cleanliness particularly at the reception. Also only one reception understands English.
Stayed 3 nights in Apr 2022

10/10 Excellent

Craig, turriff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Mar 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Daniiar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service!!! Nice and clean, thank u for barmen
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

May, Sydney

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Love the service provided by Zhamalay. She's an intelligent young lady, very helpful in organizing a day trip for us. Also gave good suggestions on the dinner we had from the kitchen. Kitchen serve good food. Only downside is the location of the hotel, far from city centre but convenient for those travel by train to other countries as it's close to railway station
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good service convenient to airport and great price
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel especially at the reception is excellent. A person in particular that is a key to this hotel and a big asset is Zhamalay. She will do her best to make the client happy. My flight was late at night and I was able to do a late checking. My stay was a real plaisant. I wish only the hotel train the staff especially in the restaurant to learn English. Basic English is important to serve client. A need of an English Channel for the TV is important. I could not follow the news around the world during my whole stay.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Courteous staff. Airport pick-up - all good
Stayed 1 night in Jan 2019

10/10 Excellent

Douglas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle driver was waiting with a sign at the airport. When you arrive at 4am, this is awesome! Hotel is clean & comfortable. Bed was great!
Stayed 1 night in Oct 2018

8/10 Good

BrijKishoreLodh, Bishkek

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast assortment was terrible. They provide only Soviet style fixed 3 varieties and you have to select one . Also the quantity is very insufficient.
Stayed 1 night in Aug 2018