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Royal Tulip Almaty

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Tulip Almaty

Lobby
Front of property - evening/night
Ballroom
Indoor pool
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
M. Ospanov Street 401-2, Almaty, 050020
  • Dostyk Plaza
    4 min drive
  • Donatello
    1 min walk
  • Almaly
    19 min drive
  • Almaty (ALA-Almaty Intl.)
    31 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Terrace, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Executive Suite, Multiple Beds

  • 1378 sq ft
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Presidential Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

About this property

Royal Tulip Almaty

5-star hotel in Medeu District
This hotel features 4 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge. Housekeeping is available on request.
Royal Tulip Almaty offers 165 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Royal Tulip Almaty features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a nightclub, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Royal Tulip Almaty has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. An additional breakfast (subject to charges) is served daily.
Royal Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Cafe

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 7900 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Almaty Royal Tulip
Royal Tulip
Royal Tulip Almaty
Royal Tulip Hotel Almaty
Tulip Almaty
Tulip Royal
Royal Tulip Almaty Hotel Almaty
Royal Tulip Almaty Hotel
Royal Tulip Hotel
Royal Tulip Almaty Hotel
Royal Tulip Almaty Almaty
Royal Tulip Almaty Hotel Almaty

Royal Tulip Almaty Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 0 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

aditya kumar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there
Stayed 2 nights in Jun 2024

8/10 Good

M.A. Cassandra, silver Spring

Stayed 1 night in Nov 2022

10/10 Excellent

Vitaliy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family was extremely impressed with hotel. Highly recommend!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Tammy

Stayed 3 nights in Sep 2022

10/10 Excellent

Daniya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ibrahim

Stayed 1 night in Aug 2022

10/10 Excellent

madina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.
Stayed 3 nights in Aug 2022

10/10 Excellent

Vinay

Stayed 4 nights in Aug 2022

10/10 Excellent

Cristina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!
Stayed 3 nights in Jun 2022

8/10 Good

Farid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very beautiful locations, big rooms and nice breakfast The pool was not so clean.
Stayed 2 nights in May 2022

10/10 Excellent

Wessam w

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2021

10/10 Excellent

Elina

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip. Nice interior and extremely friendly reception. The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments. We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice
This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.
Stayed 4 nights in Jun 2021

8/10 Good

ENG CHIONG

Stayed 2 nights in Feb 2020

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Marek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark
Exceptional hotel and service for reasonable price. I’d love to stay longer.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Everyone was nice !!! Great service, good food Very punctual and polite
Stayed 4 nights in Jan 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break + Wedding
I have thoroughly enjoyed my stay at the hotel. The staff were very friendly and helpful. Breakfast was excellent and very high quality of everything but I must admit that it does get a little boring after 3 nights of staying there. It could use some larger selection of items.
Stayed 3 nights in Oct 2018

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果有车可以考虑
除了位置有点偏以外都很好
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely large rooms, few restaurant options both in hotel and in area

8/10 Good

Reuben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but a bit far from city centre
Very nice hotel, the food was good but a bit on the expensive side. There is a couple of really nice restaurants within 2 mins walk distance of the hotel so they came in very handy. Regarding the room it was mainly good the only problems were that the hot water took very long to come through to the shower and the shower drain was constantly getting blocked.

2/10 Terrible

Igor, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend this hotel to anybody!!! Horrible

2/10 Terrible

Will, Houston, TX

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible 5* hotel
Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice. In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.